New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

The weekly amount can change if you have part-time work during any week. They reduce your benefit based on how much you earn, but there's a small amount you can make without any reduction. I think it's like $143 or something around there for 2025.

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I was having trouble getting through to NYS Department of Labor to ask about this exact thing - the partial work rules. Kept getting busy signals for weeks. Finally used claimyr.com to get connected to an actual agent and they explained the whole partial benefit calculation. There's a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really saved me a lot of frustration trying to call on my own.

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Thanks for that info! I might need to work part-time so good to know there's some wiggle room before they reduce the payment.

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Just remember you also have to do job search activities every week and keep records of it. They can audit your job search log at any time and if you don't have the required contacts, they'll disqualify you and demand repayment of benefits. The requirements are pretty specific about what counts as a valid job contact.

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How many job contacts do I need per week? And what exactly counts as a valid contact?

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For most people it's 3 job contacts per week. Valid contacts include applying for jobs, contacting employers directly, attending job fairs, or networking activities. Just browsing job sites doesn't count - you need to actually apply or make contact.

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wait so if my employer pays unemployment taxes does that mean they can see how much money im getting each week?? this is making me paranoid

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No, employers don't get details about your specific benefit amounts or payment dates. They just get notified that you filed a claim and can respond about your eligibility.

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The whole system is funded by employer contributions but administered by the state. It's designed to be independent so your former employer can't control your benefits once you're approved.

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The pay type progress field tracks your claim through different payment phases in the NYS Department of Labor system. It typically shows stages like 'Initial Review', 'Payment Authorization', 'Active Payments', etc. This helps both you and NYS Department of Labor staff understand exactly where your claim stands in the payment pipeline. It's mostly for administrative tracking purposes.

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Perfect explanation, that clears it up completely. I was worried it meant there was some problem with my claim.

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If you're having trouble getting clear answers from the NYS Department of Labor website or phone system, I had good luck using Claimyr (claimyr.com) to actually reach a live agent who could explain all these confusing status fields. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Sometimes talking to an actual person makes these system details much clearer than trying to decode them yourself.

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Interesting, I've never heard of that service before. Have you used it yourself for NYS Department of Labor questions?

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Yes, I used it when I was confused about my adjudication status a few months ago. Much easier than sitting on hold for hours or trying to figure out the cryptic status messages on my own.

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THE WHOLE SYSTEM IS A MESS! I've been waiting 5 WEEKS for my claim and every time I call they give me a different excuse. First it was 'processing time' then it was 'verification needed' now they're saying my employer hasn't responded to some form I never heard of!

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That's awful! Have you tried contacting your former employer to see if they received anything from NYS Department of Labor?

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just keep filing ur weekly claims thats the main thing, even if its not approved yet u can still get backpay

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If you're having trouble getting through to the NYS Department of Labor by phone to check on your application status, I used a service called Claimyr (claimyr.com) that helped me get connected to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Was really helpful when my claim got stuck in adjudication and I couldn't reach anyone for weeks.

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Never heard of that but might be worth checking out, the phone system is basically impossible

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Just to set expectations - filing the initial claim is just the first step. It can take 2-3 weeks before you get your first payment even if everything goes smoothly. If there are any issues with your employment history or reason for separation, it could go into adjudication which adds more time.

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What kinds of issues cause adjudication? I was laid off due to company downsizing so hopefully that's straightforward.

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