New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just went through this nightmare myself. If you need to actually talk to someone at the IRS about FUTA payments, good luck getting through on the phone. I spent hours on hold. There's actually a service called Claimyr at claimyr.com that helps people get through to government agencies when the phone lines are jammed. They have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. Might be worth checking out if you get stuck trying to reach anyone.

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Never heard of that service but honestly anything that helps deal with government phone systems sounds useful. The IRS business line is always busy.

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wait so federal unemployment tax isnt the same as what employees pay for social security?? im so confused about all these different taxes

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No, they're completely different. FUTA (federal unemployment tax) is paid only by employers and funds the federal unemployment system. Social Security and Medicare taxes are split between employer and employee. Unemployment taxes (both federal and state) are 100% employer responsibility.

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The whole system is broken honestly. I've been dealing with NYS Department of Labor for over a year and they make everything unnecessarily complicated. Why should people have to jump through so many hoops just to get basic information about what programs exist?? It's like they don't want to help people who need it most.

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I understand the frustration but there are people at NYS Department of Labor who genuinely want to help. The system has issues but complaining doesn't solve the immediate problem of finding resources.

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Have you considered temporary or contract work while you search? Sometimes that can help bridge the gap financially and also shows activity on your resume. Plus some temp agencies work directly with NYS Department of Labor job placement services.

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I've thought about it but wasn't sure how that affects any potential benefits. Do I need to report temp work to NYS Department of Labor if I'm not currently receiving UI?

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If you're not currently receiving UI benefits, you don't need to report temp work to NYS Department of Labor. But definitely keep records in case you need to file for benefits again in the future.

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THE NYS DEPARTMENT OF LABOR COMPUTER SYSTEMS ARE A COMPLETE JOKE!!! I've been dealing with glitches and errors for months. They probably have claims from the actual Great Depression still showing as pending in their system. This is what happens when government agencies use outdated technology and don't invest in proper IT infrastructure.

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I hear you on the frustration but getting angry won't fix the technical issue. OP still needs practical steps to resolve their claim.

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When I worked in IT before becoming unemployed, we'd see timestamp errors like this when there's a database field overflow or incorrect date formatting during system updates. The 1929-1933 range is probably defaulting to some kind of epoch time error. Document everything you're seeing with screenshots and when you do reach NYS Department of Labor, mention specifically that this appears to be a database timestamp corruption issue - using technical terms sometimes helps get escalated to someone who can actually fix it.

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This is really helpful context! I'll definitely take screenshots and use those exact terms when I finally get through to someone.

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I had trouble reaching anyone at NYS Department of Labor about my determination for weeks. Finally used this service called Claimyr (claimyr.com) that helps you get through to an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Got connected within a few hours and the agent explained exactly what my nonmon determination meant and what I needed to do.

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How much does something like that cost? I've been trying to call for days with no luck.

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Worth checking out their site for details. For me it was definitely worth it to finally talk to someone who could explain what was happening with my claim instead of guessing.

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The whole nonmon determination process is just another way for NYS Department of Labor to make things confusing and stressful. They send these vague letters that nobody understands then make you jump through hoops to get answers. Classic bureaucracy BS.

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The whole system is so confusing! I spent weeks trying to reach someone at NYS Department of Labor when I should have been dealing with workers comp instead. Finally used claimyr.com to get through to an actual person who explained the difference. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me so much time compared to sitting on hold forever.

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Thanks for that tip! I might need that if I have questions about whether my situation qualifies for anything through NYS Department of Labor later on.

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ya theyre totally different things, workers comp pays more anyway usually

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