New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

If she's having trouble getting through to NYS Department of Labor to ask about her eligibility, there's a service called Claimyr that helps people actually reach agents by phone. They have a video demo at https://youtu.be/qyftW-mnTNI and the site is claimyr.com. I used it when I couldn't get through the busy phone lines to check on my adjudication status.

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Interesting, I'll mention that to her. The NYS Department of Labor phone system is definitely frustrating to navigate.

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Frictional unemployment is totally normal and actually considered healthy for the economy since it means people are moving to better job matches. But yeah, the unemployment insurance system isn't really designed for voluntary job changes.

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The unemployment system is such a nightmare to navigate especially for young people filing for the first time. They make it seem like you need a law degree just to understand if you qualify. I went through this same confusion when I was 20 and lost my restaurant job. Turns out I qualified even though I'd only been working for 6 months because I had worked the previous summer too.

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To directly answer your question about who can file: employees who lose work involuntarily, people whose hours are significantly reduced, workers who quit for specific good cause reasons, and even some self-employed individuals under certain programs. The key factors are having sufficient wage history in covered employment and being unemployed through no fault of your own. Age doesn't matter - 19 is fine as long as you meet the work and wage requirements.

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thanks this is super helpful! going to try filing online tonight

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I had such a nightmare trying to get through to NYS Department of Labor when my claim got stuck in adjudication. Spent weeks calling and either getting hung up on or waiting hours just to get disconnected. Finally used this service called Claimyr (claimyr.com) that got me connected to an actual agent within minutes. They have a video demo showing how it works at https://youtu.be/qyftW-mnTNI - honestly saved my sanity dealing with the whole process.

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That's good to know, thanks! Hopefully I won't need that but it's reassuring to know there are options if I can't get through normally.

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The system is so confusing honestly. Like why can't they just have one simple page that explains everything instead of making you hunt through a million different forms and requirements??

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The NYS Department of Labor system is so frustrating to deal with. I've been trying to get through on the phone for weeks about my claim status and can never reach anyone. If you need to talk to an actual person, I found this service called Claimyr at claimyr.com that helped me get connected to an agent. They have a video demo at https://youtu.be/qyftW-mnTNI showing how it works. Saved me hours of calling and getting hung up on.

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Never heard of that service before but honestly if it gets you through to NYS Department of Labor faster it might be worth it. The phone system is absolutely terrible.

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Just file online ASAP and make sure you have your social security number, employment history for the last 18 months, and your employer's information ready. The online application is pretty straightforward and you can save your progress if you need to step away.

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If you're having trouble getting through to check your status or need to speak with someone about your claim, I had good luck using Claimyr (claimyr.com) to get connected to an actual NYS Department of Labor agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Way easier than trying to call the regular number and getting busy signals all day.

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Never heard of that service before. Does it actually work better than just calling directly?

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Yeah it worked for me when I needed to ask about why my claim was stuck in adjudication. Saved me hours of trying to get through on my own.

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Once you get logged in properly, you should also be able to see your payment history and when your next weekly claim is due. The system updates pretty regularly so you can track any changes to your status.

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