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UGH the whole system is so frustrating!!! I've been waiting 2 months for my adjudication to finish and can barely reach anyone at NYS Department of Labor. The phone lines are always busy and when you finally get through they just tell you to wait longer. It's like they WANT people to give up and stop trying to get benefits.
I had the same problem with getting through to NYS Department of Labor until someone told me about this service called Claimyr at claimyr.com. They basically call for you and get you connected to an actual agent. I was skeptical at first but watched their demo video (https://youtu.be/qyftW-mnTNI) and decided to try it. Got through to someone at NYS Department of Labor within like 20 minutes when I'd been trying for weeks on my own.
The unemployment system is such a mess. They disqualify people for the smallest things and then make it impossible to reach anyone to explain what happened. I've been dealing with NYS Department of Labor for months and it's like they don't want to pay anyone benefits.
ugh the my.ny.gov website is such a nightmare to navigate!! I spent like 3 hours trying to find the right application last month. Make sure you're going to the unemployment services section, not the general benefits area. And have all your info written down first because the session times out if you take too long filling it out.
Pro tip - if you're having trouble getting through on the phone to NYS Department of Labor, there's actually a service called Claimyr that can help you reach agents faster. Check out claimyr.com and they have a demo video at https://youtu.be/qyftW-mnTNI showing how it works. I used it when my claim got stuck in adjudication.
Just wanted to add that you'll need to complete work search activities every week starting immediately, even during your waiting week. Keep detailed records of every job you apply to because they can audit your job search log at any time. Three work search activities per week minimum in most cases.
The NYS Department of Labor definitely doesn't use their own claim data for unemployment statistics - that would be way too skewed since not everyone who's unemployed files for benefits. Some people don't qualify, others don't bother applying. The household survey method gives a more accurate picture of actual unemployment levels.
Savanna Franklin
When I got terminated I couldn't reach anyone at NYS Department of Labor for weeks to ask questions like this. Ended up using a service called Claimyr that helped me get through to an actual agent at claimyr.com. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Saved me hours of calling and getting busy signals.
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Sara Unger
•Good to know there are options if I run into issues. Hopefully the online filing goes smoothly but I'll keep this in mind.
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Juan Moreno
just file online its super easy compared to calling
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