New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ellie Kim

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i worked at like 3 different jobs last year for short periods does that count towards the wage requirement or does it have to be all from one job?

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Kristian Bishop

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All your jobs count! NYS Department of Labor looks at your total wages from all employers during the base period. So if you worked multiple part-time jobs or changed jobs during that time, all those wages get added together to determine if you meet the $2,600 minimum.

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Fiona Sand

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Same boat here, worked retail for about 5 months then restaurant work for 3 months before getting let go. Wasn't sure if the short job periods would hurt me but sounds like as long as the total wages add up I should be okay?

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Yeah exactly! The duration at each job doesn't matter - it's all about your total earnings during the base period. Since you worked 8 months total between retail and restaurant, you probably earned enough to meet the requirements. Just make sure you have all your pay stubs or W-2s when you apply so they can calculate your wages from both jobs.

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Sofia Morales

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After dealing with this exact situation for WEEKS, I finally gave up on calling and used claimyr.com - got connected with an agent in about 30 minutes. They fixed my PIN issue, updated my address, and coordinated with Key Bank for a new card. Best decision I made after banging my head against the wall trying to get through the regular phone line. Highly recommend if you're desperate.

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Dmitry Popov

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another day, another company promising to fix the unfixable unemployment system lol

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Sofia Morales

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I get the skepticism, I was the same way. But when you've been trying to get through for weeks with no luck, you get desperate. It literally just keeps redialing for you and notifies you when someone answers. Saved me so much frustration.

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Jamal Brown

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I feel your pain! I went through something similar last year - expired card, wrong address, the whole mess. Here's what worked for me: First, call Key Bank at 866-295-2955 ASAP to report the card as potentially delivered to wrong address and request a new one to your current address. They can expedite it. For the PIN reset, I know everyone's mentioning Claimyr and honestly after reading all these comments I wish I had known about it back then. I spent literally 3 weeks calling at 8am sharp every day before I finally got through. One thing that helped me was calling the TTY line at 888-783-1370 - sometimes it's less busy than the main number. You don't need to be hearing impaired to use it, just explain your situation. Also, while you're waiting to get through, gather ALL your documents - SS card, ID, proof of address, employment history, etc. When you do get someone on the phone, have them fix EVERYTHING at once so you don't have to go through this nightmare again. Your benefits are still there, just temporarily stuck. I know it's frustrating when bills are piling up but you'll get through this! 💪

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Diego Chavez

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The whole system is set up to confuse people I swear. They use all these outdated program names that don't even exist anymore just to make us think we're missing out on benefits. Meanwhile they're probably saving money every time someone gives up trying to figure out what they're actually entitled to.

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Isabella Costa

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While I understand the frustration, the EUC message is actually just leftover from the system architecture. It's not intentionally misleading - the programming just checks for various benefit types even when they're not active.

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@Malik Jackson, definitely check if you can file a new benefit year like StarSurfer mentioned. When I was in a similar situation, I found out that even part-time work from the past 18 months could qualify me for a fresh claim. The key is whether you earned enough wages since your original benefit year started. You can check this in your online account under "Monetary Determination" or call the Tele-Center (though good luck getting through). If you don't qualify for a new claim, you might also want to look into job training programs through WIOA - they sometimes provide income support while you're in approved training.

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This is really helpful advice! I'm in a similar boat - been unemployed for 6 months and seeing that confusing EUC message. I didn't realize that part-time work could help qualify for a new benefit year. @Malik Jackson, you might also want to check with your local One-Stop Career Center - they can help you navigate the system and see what options are available. Sometimes they have resources that aren't obvious on the main NYS Department of Labor website.

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Diego Chavez

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This question confused me too when I was applying. I overthought it and called three times before getting an answer. Basically if you haven't gotten unemployment checks from anywhere else during this stretch of being unemployed, just put no.

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I think everyone gets confused by this question! I just went through the same thing last month. The way it was explained to me is they're asking if you received unemployment benefits from ANY source (other states, different programs, etc.) during your current period of being unemployed. Since you said this is your first time filing and you've been unemployed for 6 weeks without benefits, the answer would be no. They just want to make sure you're not double-dipping or getting benefits from multiple places. Hope that helps clear it up!

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Anyone know if theres a time limit on how far back they'll go? I probably should have filed months ago but didnt realize I was eligible

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Ava Williams

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I think it varies by state, but most have a limit. In my state it's 6 weeks. Best to check your state's unemployment website for specifics.

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thanks ill look into it. fingers crossed 🤞

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Anita George

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Just went through this process last month! A few things that helped me: 1. Call early in the morning (like 8 AM sharp) - better chance of getting through 2. Have ALL your documentation ready before you call - dates of layoff, last day worked, any severance info 3. Be prepared to explain WHY you couldn't file earlier (was hospitalized, didn't know you were eligible, etc.) 4. Write down the agent's name and case number if they give you one The whole thing took about 2 hours on the phone but they approved my backdate request. Don't give up! The squeaky wheel gets the grease with these folks.

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