Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Zara Perez
Have you tried the callback feature on their website? I couldn't get through by phone for weeks, then requested a callback online and actually got one 3 days later. The agent fixed my issue in 10 minutes.
Jacob Lewis
•Wait what callback feature?? I don't see that anywhere on the site
Zara Perez
•It's buried in there. Go to your dashboard > Contact Us > Request Callback. But honestly if you can't find it just use claimyr.com - it's basically the same thing but actually works reliably.
i had this EXACT problem. turns out my identity verification failed but they never bothered to tell me! I only found out when i finally got through to a tier 2 agent who actually looked at my file. had to upload my drivers license and ss card again. got paid 2 weeks later.
Jacob Lewis
•How did you specifically ask for a tier 2 agent? Whenever I call I just get whoever answers
You have to be direct. When they first answer, say "I need to speak with a claims specialist or tier 2 agent about a pending claim that's been approved but not paying." If they say they can help you, say "With all due respect, I've been told multiple times my claim is processing but it's been X months. I need someone who can actually see what's blocking my payments.
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Ryder Greene
Key Bank is THE WORST bank ever for unemployment. Once your money hits, consider transferring it out immediately to your regular bank. I had my card frozen randomly twice for "suspicious activity" which was just me buying groceries 🤬
Liv Park
•omg SAME happened to me! tried to get gas and card was declined... so embarrassing
Ryder Greene
•their fraud detection is ridiculous. I called and they said any purchase over $100 can trigger it automatically
Evelyn Kim
You should download the Key Bank app if you haven't already. Sometimes deposits show pending there before they actually post to your available balance
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Mason Davis
Side note: make sure you document EVERYTHING. Keep track of the weeks you work, hours, pay stubs, etc. NY unemployment loves to randomly audit people and if your numbers don't match up they can make you pay everything back. Ask me how I know... 🙃
Mason Davis
•Yes definitely start a spreadsheet! I had to pay back $3800 because my employer reported different hours than what I claimed. I was off by like 2-3 hours some weeks because I was estimating. Not worth the headache!
THIS!!! The system is designed to catch you in the smallest mistakes I swear.
Unpopular opinion but the NY unemployment system actually works pretty well compared to other states. My sister lives in Florida and their system is a NIGHTMARE on purpose to deny claims. At least in NY you actually get paid when eligible.
LOL tell that to the thousands of us who couldn't get through on the phone lines for MONTHS during the pandemic
Fair point, but I'm talking about now. The system handles partial claims and variable hours pretty smoothly which is what OP is asking about.
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Try Internet Explorer if u have it. I know it sounds crazy but their site is so outdated sometimes the newer browsers don't work right with it.
laugh all u want but it worked for me when nothing else did! government sites are stuck in the stone age
Eli Wang
•lol i'll try anything at this point! thx
no one knows exactly when the site will be back up. it could be hours or days becuz thats how ny unemployment rolls. ur best bet is to physically visit an office if u need something urgently or use claimyr.com to get ahold of a human. its worth it when ur desperate
Owen Jenkins
Curious - what industry do you work in? Some sectors qualify for different types of extensions or training benefits that others don't. Might be worth looking into.
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Aaliyah Reed
•I was in hospitality/restaurant management before getting laid off last year. Are there specific programs for that industry?
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Owen Jenkins
•Hospitality workers sometimes qualify for retraining programs through workforce development. Check with your local career center - they might have options that extend benefits while you retrain for a new field.
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Lilah Brooks
just went through this whole process. DO NOT file a new claim without being told to. they WILL notify you. mine came exactly 3 weeks before my benefit year ended. they sent email, message in the portal, AND a letter. you won't miss it.
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