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The unemployment website is useless for this. You 100% need to call and talk to a human. If your reason was that you were working a temp job, they should be able to help you claim those weeks since you're eligible again now.
just went through this exact thing. its a nightmare BUT they will backdate you if you can get a human on the phone. its just the 'getting a human' part thats impossible. i ended up using claimyr.com after trying for 3 weeks to get through. paid them and had an agent on the line within the hour. they fixed it all up on that call. best money i spent all year considering how much backpay i was owed!
whatever you do, DON'T file an amended return for this! the IRS specifically said not to do that for the unemployment tax exclusion. it will just mess things up more and push you to the back of line
tip from a former IRS employee: call the regular number but speak spanish when prompted. the spanish line has way shorter wait times and most agents speak english too. they'll just transfer you if needed
i got approved but my landlord refuses to participate in the program. says he doesn't want to agree to their terms (can't evict for 12 months, can't raise rent, etc). so now i'm just stuck in limbo. has anyone dealt with this?
ngl I was shocked when my ERAP application actually got approved. Applied in October, approved in January, landlord got paid last week. I didn't do anything special - just made sure all my docs were clear and followed up like once a week through the message center in the portal. Maybe I just got lucky with a good caseworker.
Check if your mail is being forwarded or held. I had this exact problem because I had recently moved and my mail forwarding request with USPS expired right when my card was supposed to arrive. Had to call KeyBank to request a new card to my current address.
Question - after you got approved did you get an email about setting up payment preferences? I got that email and was able to choose direct deposit before any payments went out. Maybe check your spam folder?
Amun-Ra Azra
I swear they design the system to be confusing on purpose. When I got my backpay it came in 3 separate deposits over 2 weeks. First big chunk, then nothing for 8 days, then two smaller payments back to back. Nobody at NY unemployment could explain why. 🤦♂️
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Summer Green
If you got some of the backpay but not all, give it at least 3-5 business days before calling. Their system processes payments in batches and sometimes there's a delay between batches. But definitely call if nothing happens by the end of the week!
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