New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Get a lawyer ASAP!!! This is slam dunk case for wrongful termination. Most labor lawyers will take it on contingency if the case is strong enough.

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Any recommendations on how to find a good labor attorney in NY? Never had to do this before.

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Try the NY Bar Association referral service: https://nysba.org/lawyerreferral/ They'll match you with someone who specializes in labor law

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i had to call over 200 times to get thru to ny unemployment last month. literally spent 3 days straight just hitting redial. the system is completely broken

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Try claimyr.com - saved me from that redial hell. They get you a callback when they reach a human.

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thx will check it out. about to throw my phone out the window if i have to redial one more time 😫

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they tried the same BS with me last year! kept saying they couldn't issue just the federal part. finally i threatened to file a complaint with the US Dept of Labor and suddenly they found a way to do it. don't give up!

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Not so fun fact: ny unemployment intentionally makes these processes difficult and gives agents limited training on complex cases. it's literally designed to make people give up on benefits they're entitled to. the worse their numbers look, the better it is for politicians who want to say they're "combating fraud" or "reducing dependency." FIGHT FOR YOUR MONEY!

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This is 100% true. My sister works for the state (not NYSDOL but adjacent) and confirms this is deliberate policy. They call it "disincentivizing continued claims" 🤮

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That's so messed up but explains a lot about why this process has been so frustrating

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I've helped 3 family members resolve this exact issue in the past month. Fastest solution was using claimyr.com to get through to a live agent. It's the best money I've ever spent to finally get benefits paid quickly. You'll likely need to verify your identity with documents, but a real agent can process this while you're on the phone instead of waiting weeks. Don't delay!

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How long did it take to get the callback? Been thinking about trying this but worried it's just another scam

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For me it was about 2 hours. My cousin tried it the same day and got a callback in 3 hours. Way better than me hitting redial all day for a week straight lol. Just make sure you're ready to answer when they call!

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Not to be a downer but this same thing happened to me in July... they froze my account for "identity verification" and it took SEVEN WEEKS to resolve. I called every single day. The system is completely broken. Start looking for emergency assistance now just in case.

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Anyone else notice how the NY unemployment website NEVER has clear info about this stuff? It's like they deliberately make it confusing 🤡

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Their website is from like 1998 I swear

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Seriously! And when you call them the agents all give different answers to the same question! 🤦‍♀️

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I earned about 12k in unemployment last year and didn't get any special tax break. I think your mixing up the covid relief thing from 2020. That's over now.

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Here's my comprehensive guide to solving this exact problem (I'm a former unemployment counselor): 1) First, continue certifying weekly even though nothing shows up 2) You need to specifically reach a Tier 2 Claims Examiner - regular agents cannot help with ID.me verification issues 3) When calling, use specific terminology: "I need help resolving a pending identity verification hold that's preventing my payments from processing" 4) If you can't get through on the phone, try using claimyr.com - it's a service that will wait on hold and get you a callback when an agent is available 5) As a last resort, contact your state representative's office - they have special contacts at DOL 6) Once resolved, you'll typically receive all back payments within 2-3 business days The key thing to understand is that after ID.me verification, there's an internal DOL verification that must be manually cleared. This is especially true for claims that involve quitting due to reduced hours, as they require additional review. Hope this helps!

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Thank you so much for this detailed guide! This is incredibly helpful.

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Saving this comment. You're the real MVP 🙏

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Just wanted to update that I was having this same issue and I finally got it resolved today. What worked was using claimyr.com to get through to a rep (seriously tried calling myself for WEEKS with no luck). The agent confirmed there was a hold after ID.me that needed manual clearance. They fixed it while I was on the phone and I could immediately see all my weeks pending in my account! If you're stuck in this situation definitely check out claimyr - talking to an agent got my $ unlocked so fast.

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