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So my benefit year ended on September 10, 2023. I was told I need to file a completely new UI claim since my old one expired, which seems to align with the NYS DOL guidance that was updated on claims ending on and after July 4, 2021. According to the update I saw on the NYS Department of Labor page, "Moving forward, all claimants receiving UI benefits must file NEW claims if still unemployed at their BYE date. UI claimants will no longer receive benefits on an expired claim unless deemed not qualified for a new claim after they have reapplied." I tried filing online yesterday but kept getting error messages. I was following their recommendation that "The best way to file a new claim for benefits is online. Go to http://labor.ny.gov/signin and click 'File a Claim.'" When I finally got through, they said my new weekly amount would be $358 instead of the $487 I was getting before. That's over $100 less! I worked part time for about 3 months during my last benefit year, then went back to unemployment when that job ended. Is this why my benefit amount dropped? Do I really have to accept this lower amount? Also, I certified on Sunday for my final week on the old claim, but nothing showed up in my bank account yet. I noticed in the NYS DOL guidance that "Claimants who are unemployed during the last week of benefits of their current benefit year should certify for that week of benefits at least 24 hours before filing a new claim for benefits." I did wait more than 24 hours, but I'm wondering if filing a new claim somehow delays the payment from my last week? The website is so confusing and I've been trying to call for 2 days with no luck. I tried the automated telephone service they mentioned at 888-209-8124, but couldn't get through to anyone who could explain my benefit reduction. I'm also confused about the distinction between UI and PUA claims, since the update mentions "PUA claimants who continue to be unemployed when they reach their initial BYE date do not need to reapply for benefits. Instead, PUA claimants may continue to certify weekly while unemployed to continue receiving the benefits they are eligible for." But I'm on regular UI, not PUA, so I guess I had to file a new claim?
i think im gonna be sick. my BYE date is next week and now im terrified my benefits will drop too. im barely surviving as is.
something similar happened to me but they actually found i qualified for a higher amount after i talked to an agent! definitely worth calling. i couldnt get through for days until i used claimyr.com - finally got a human on the phone who fixed everything
not falling for another unemployment 'hack'... these never work
Actually the claimyr thing worked for me last week. I was shocked. Got a real person on the phone after trying for days on my own.
Huh, might check it out then. Literally nothing else has worked for me...
So I was about to throw my phone after 3 hours on hold when my neighbor told me about claimyr.com - I was super skeptical but figured what did I have to lose? They called me back with an actual unemployment agent on the line within an hour. The agent was able to verify my identity right over the phone and got my claim processed. Talking to an agent got my $$ unlocked so fast I couldn't believe it. After weeks of ID.me hell, it was fixed in one phone call.
Did they have to start your claim all over or were they able to continue from where you were stuck?
your bank may have resources to help too! I work at a credit union and we have a whole department that helps members with identity theft. they can't fix the unemployment issue directly but can help protect your other accounts and credit.
How did you even find out? Now I'm paranoid someone could be collecting in my name and I wouldn't even know...
I only found out when I got a 1099-G tax form showing unemployment income I never received. You could request a wage and income transcript from the IRS to see if there's anything fishy on your record.
Why am I not surprised? NY unemployment system has been a joke for years. Remember when their whole site crashed during covid and nobody could apply for weeks? Same energy 🤡
OMG don't remind me 😠I had to call like 200 times back then
At least back then they eventually sent backpay. Now theyre just like "oops system broken byeeee
Try contacting your state representatives office! I was having the same issue and my congressmans office has a staff member who deals with unemployment cases. They fixed mine in 2 days with one phone call.
Omar Farouk
Check if this is connected to the recent tax adjustment thing. I know they've been adjusting unemployment tax withholdings for some people. Maybe this was related to that but processed incorrectly?
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Dylan Campbell
•I hadn't thought of that! I did file taxes in March so maybe it's connected somehow
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CosmicCadet
If all else fails, try the phone service claimyr to get through to unemployment. Then refuse to hang up until they transfer you to a supervisor who can actually help. Regular agents just read from scripts and can't fix unusual problems like this.
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Chloe Harris
•can confirm this works - supervisors have way more authority to fix weird situations
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