they tried the same BS with me last year! kept saying they couldn't issue just the federal part. finally i threatened to file a complaint with the US Dept of Labor and suddenly they found a way to do it. don't give up!

Not so fun fact: ny unemployment intentionally makes these processes difficult and gives agents limited training on complex cases. it's literally designed to make people give up on benefits they're entitled to. the worse their numbers look, the better it is for politicians who want to say they're "combating fraud" or "reducing dependency." FIGHT FOR YOUR MONEY!

Get a lawyer ASAP!!! This is slam dunk case for wrongful termination. Most labor lawyers will take it on contingency if the case is strong enough.

i had to call over 200 times to get thru to ny unemployment last month. literally spent 3 days straight just hitting redial. the system is completely broken

I've helped 3 family members resolve this exact issue in the past month. Fastest solution was using claimyr.com to get through to a live agent. It's the best money I've ever spent to finally get benefits paid quickly. You'll likely need to verify your identity with documents, but a real agent can process this while you're on the phone instead of waiting weeks. Don't delay!

Not to be a downer but this same thing happened to me in July... they froze my account for "identity verification" and it took SEVEN WEEKS to resolve. I called every single day. The system is completely broken. Start looking for emergency assistance now just in case.

Anyone else notice how the NY unemployment website NEVER has clear info about this stuff? It's like they deliberately make it confusing 🤡

I earned about 12k in unemployment last year and didn't get any special tax break. I think your mixing up the covid relief thing from 2020. That's over now.

Here's my comprehensive guide to solving this exact problem (I'm a former unemployment counselor): 1) First, continue certifying weekly even though nothing shows up 2) You need to specifically reach a Tier 2 Claims Examiner - regular agents cannot help with ID.me verification issues 3) When calling, use specific terminology: "I need help resolving a pending identity verification hold that's preventing my payments from processing" 4) If you can't get through on the phone, try using claimyr.com - it's a service that will wait on hold and get you a callback when an agent is available 5) As a last resort, contact your state representative's office - they have special contacts at DOL 6) Once resolved, you'll typically receive all back payments within 2-3 business days The key thing to understand is that after ID.me verification, there's an internal DOL verification that must be manually cleared. This is especially true for claims that involve quitting due to reduced hours, as they require additional review. Hope this helps!

Just wanted to update that I was having this same issue and I finally got it resolved today. What worked was using claimyr.com to get through to a rep (seriously tried calling myself for WEEKS with no luck). The agent confirmed there was a hold after ID.me that needed manual clearance. They fixed it while I was on the phone and I could immediately see all my weeks pending in my account! If you're stuck in this situation definitely check out claimyr - talking to an agent got my $ unlocked so fast.