Transcript shows weird 570 and 971 codes after acceptance on March 12 but no letters received - what's happening?
My return was accepted on March 12th and I've been waiting for my refund ever since. When I check WMR it just says "still being processed" with no bar. I finally got access to my transcript today and it shows a 570 (additional account action pending) and 971 (notice issued) with the same date of April 29th. It's already May 5th and I haven't received any letters or notices in the mail. My cycle code is 20221405. The weird thing is that transcript shows the refund amount I was expecting but with these hold codes. Does anyone know what this means or how long I might have to wait? Never had this happen before.
59 comments
Natasha Volkov
Tax professional here. This is a common pattern we're seeing this year. The combination of 570 and 971 codes with the same date typically indicates that the IRS has found something they want to verify on your return, but it doesn't necessarily mean you did anything wrong. A few things to know: • The 570 code is a temporary hold on your refund • The 971 code means they've issued a notice • Notices can take 7-14 days to arrive after the date shown • Sometimes the IRS resolves issues before you even receive the notice Check your transcript again in a few days. If you see a 571 code (which resolves the 570) and/or an 846 code (refund issued), then the issue was resolved. If no notice arrives within 2 weeks of the April 29 date, you might want to call the IRS at 1-800-829-1040, but be prepared for long wait times.
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Oliver Schmidt
Thank you so much! I'll keep checking my transcript. Is there any way to find out what the issue might be before I get the notice?
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Natasha Volkov
Unfortunately, the transcript doesn't tell you what specific issue triggered the review. It could be anything from a math error to identity verification to a mismatch with employer-reported information. The notice should explain exactly what's happening.
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Javier Torres
i had this EXACT situation last year. turns out they needed to verify some income i reported from a 1099. the super frustrating part was that i never got the notice they claimed to have sent! i finally had to call them to figure it out
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Oliver Schmidt
That's what I'm worried about - that I'll never get the notice! How long did it take to resolve once you called?
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Javier Torres
took about 3 weeks after i called to get my refund. suuuuper annoying but at least it got resolved. if u don't get a notice by like May 15th definitely call them
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Emma Wilson
I've been through this nightmare and honestly the best thing I did was use taxr.ai to actually understand my transcript. I was in the same position - got the 570/971 codes, no letter, and was pulling my hair out trying to figure out what was happening. With taxr.ai I got a complete breakdown of my transcript that explained exactly what was happening in plain english and what my next steps should be. Saved me hours of googling and guessing! https://taxr.ai
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QuantumLeap
Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?
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Emma Wilson
It does wayyy more than just read the transcript. You upload your transcript and it breaks down all the codes, explains what's happening with your return, tells you what to expect next, and gives personalized recommendations. It even told me exactly what day my refund would likely be issued and it was spot on!
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QuantumLeap
Omg I just tried taxr.ai and I'm blown away! I've been staring at these codes for weeks trying to figure out what was happening with my refund. Taxr gave me more information in 2 minutes than I got in 3 hours of googling. EVERYONE with transcript issues needs to use this!! It even predicted when my refund would come! 🙌
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does it cost anything? seems too good to be true. 🤔
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QuantumLeap
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Isabella Santos
Same boat, except I got the 570/971 codes back in February and STILL haven't received a notice. I was pulling my hair out til I found a way to actually talk to a real person at the IRS. Used this calling service called Claimyr (claimyr.com) and got through to an agent in about 30 minutes when I'd been trying for weeks before. The agent told me they needed verification for some income that didn't match their records. Fixed it right there on the phone and got my refund 2 weeks later.
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Ravi Sharma
is that one of those services where you have to pay just to talk to the irs? seems sketchy
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Isabella Santos
Yeah you pay but honestly after wasting HOURS trying to get through myself, it was the best money I ever spent. The IRS phone system is completely broken - I tried calling 23 times and kept getting disconnected. Claimyr got me a callback from an actual IRS agent who fixed my issue.
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Freya Larsen
I've heard about claimyr but was nervous to try it. does it actually work? did you have to give them any personal info?
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Isabella Santos
They don't need any personal tax info - they just navigate the IRS phone system for you. I was skeptical too but was desperate after trying for weeks. Worked exactly as promised and saved me so much frustration.
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Oliver Schmidt
might try this if I don't get the notice soon! thx for the suggestion
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Omar Hassan
The IRS is such a mess this year. I had these same codes and what happened was they reduced my refund by $42 because of a math error. But the system still shows the original refund amount until they process the adjustment. Could be something minor like that.
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Chloe Taylor
So frustrating! 🤬 I'm on week 13 with the same codes. Finally got my notice last week - turns out they needed me to verify identity. But the system is so backed up I can't get verified online and the phone lines are always busy. This system is broken beyond belief.
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ShadowHunter
For identity verification - try calling exactly at 7am EST when they open. That's the only way I finally got through after trying for days.
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Chloe Taylor
Tried that 3 times already! still get the 'due to high call volume' message and they hang up on me. its a joke
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Diego Ramirez
I had this exact same issue. Used claimyr.com to get through to someone at IRS. Was absolutely worth it cause talking to an actual agent got my ID verified and refund released within 2 weeks.
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Anastasia Sokolov
If ur refund was accepted then you should be receiving communication from dem. i usually receive emails frm the IRS with updates. make sure to check ur spam folder to!!
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Sean O'Connor
The IRS does NOT email people about their tax returns or refunds. That's actually a common scam. They only communicate by postal mail for these types of notices.
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Anastasia Sokolov
ur right, my bad. i was thinking of the status updates from the tax software i used, not the actual IRS 🤦♂️
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Zara Ahmed
Call them!!! Don't wait for the notice. I had the exact same situation and waited 6 weeks for a notice that never came. When I finally called, they told me they needed documentation I could have sent weeks earlier. Such a waste of time.
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Luca Conti
Your cycle code (20221405) actually tells you a lot. The first 4 digits (2022) is the year, the next digit (1) means it's processed on a weekly cycle (not daily), and the 405 means it was processed in the 5th week of IRS processing. Weekly accounts are updated on Fridays, so check your transcript again tomorrow and you might see changes.
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Nia Johnson
This is super helpful! I never understood what the cycle code meant before.
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Oliver Schmidt
Thank you for explaining this! Will definitely check tomorrow
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CyberNinja
after waiting 3 months for my refund last year, i finally broke down and used taxr.ai - it analyzed my transcript and told me exactly what was wrong (income verification issue) and what to do about it. saved me SO much stress. could have gotten my refund way earlier if i'd found it sooner! https://taxr.ai
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Mateo Lopez
sounds like an ad lol
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CyberNinja
nah man, just sharing what worked for me after going thru hell with the IRS. i was skeptical too but desperate after months of waiting. wish i'd found it sooner
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Aisha Abdullah
Check if you claimed any credits like EIC or ACTC. Those automatically get extra scrutiny and can trigger these codes. Also check if you had unemployment compensation or marketplace insurance - those are common triggers for verification.
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Ethan Davis
This is the most useless agency in the entire government. How can they put holds on your money without even telling you why? And then when you try to call it's impossible to get through. I'm dealing with this same exact issue for the second year in a row!
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Yuki Tanaka
Congress keeps cutting their budget and then everyone's shocked when service is terrible 🙄
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Ethan Davis
that's no excuse. they can afford to hire thousands of new agents to audit people but can't answer the phones? give me a break
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Carmen Ortiz
Politics aside, the customer service is absolutely terrible. No other business would survive treating customers this way.
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MidnightRider
OP, mine was accepted on March 3, got 570/971 codes for April 15, still no notice as of May 8. Used claimyr.com to reach an agent yesterday cause I was tired of waiting. Found out they had a question about my W2 income and resolved it over the phone. Agent told me refund should be released within 2 weeks. Just FYI.
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Andre Laurent
I had this happen. The 570 code always scares people, but sometimes it's nothing major. Mine was a simple math error they corrected themselves. The refund amount showed the original amount until they fully processed the correction. Ended up getting $124 less than originally expected, but it was processed without me having to do anything. Refund came about 3 weeks after these codes appeared.
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Oliver Schmidt
That would be the best case scenario. Did you ever receive the notice they said they sent?
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Andre Laurent
Yeah got it about 2 weeks after the date on transcript. By then the refund was already being processed lol. Basically just explained they fixed my math error.
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Zoe Papadopoulos
wuddup tax fam 👋 so i had to deal with this exact garbage last month. after getting nowhere for weeks, i used this tool called taxr.ai that actually explained my transcript. turns out i had a verification issue that wasnt even mentioned in the letter they sent! 🤡 taxr told me exactly what was happening n what to do next. check it out https://taxr.ai
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Jamal Washington
how much does it cost though?
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Zoe Papadopoulos
honestly whatever it costs is worth it compared to the stress of dealing with the IRS. my refund was over $3k and i was losing my mind waiting. taxr gave me actual answers instead of the cryptic codes.
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Mei Wong
I've worked in tax prep for 10 years. Here's what's likely happening: The IRS found a discrepancy or something that needs verification. With their current backlog, it can take 6-8 weeks from the time you see these codes until resolution if you just wait. If you're anxious to get your refund, call them at 1-800-829-1040 but prepare to wait 1-2 hours or get disconnected.
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Liam Fitzgerald
Is there a better time of day to call? I've been trying for days and can't even get in the queue.
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Mei Wong
Early morning (7-8am EST) on Tuesday, Wednesday or Thursday tends to be slightly better. Mondays and Fridays are the worst. Also, the closer to the end of the month, the busier they get.
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PixelWarrior
i always use claimyr.com now after wasting literally DAYS trying to get through. talking to an actual agent fixed my issue in 15 minutes. absolute game changer for dealing with the IRS.
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Amara Adebayo
my transcript had those same codes and I just waited patiently. Never got a notice but then suddenly got code 846 (refund issued) three weeks later. sometimes they fix stuff on their own i guess?
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Giovanni Rossi
Anyone else notice the IRS seems extra slow this year? My friend filed in January and still doesn't have her refund. Something feels off compared to previous years.
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Fatima Al-Mansour
They're trying to catch fraud but it's just causing delays for everyone. My tax guy said they're flagging way more returns than usual for verification.
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Dylan Evans
my theory is they're holding refunds longer to earn interest on the money 🤔 they do this every year but its getting worse
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Sofia Gomez
OP, if you look at your Account Transcript (not just the Return Transcript), do you see any Transaction Codes like 420 (audit) or 424 (examination/audit closed)? Those would tell you more about what's happening.
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Oliver Schmidt
I only see the 570 and 971 codes, no audit codes thankfully! Just those two with the same April 29 date.
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StormChaser
just check WMR every day. the day it changes from "still being processed" to "approved" means your refund is coming within a week. transcript updates are usually a day or two behind the WMR tool.
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Dmitry Petrov
this happens ALL THE TIME. irs is a joke fr. i got so frustrated with mine i used taxr.ai - no joke it was amazing. instead of staring at codes i didnt understand it explained everything cleary, showed me what was happening with my refund, and when i could expect it. even told me why it was delayed (had nothing to do with what i thought). saved me hours of stress
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Ava Williams
forreal? i been trying to decode my transcript for weeks and getting nowhere
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Dmitry Petrov
no cap, it breaks everything down in plain english and gives you actual next steps. way better than guessing or waiting on hold with the irs for 3 hours just to get disconnected
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