What do 971 & 570 codes mean on my 2024 tax transcript? EIC refund pending since March with no notice received
Filed my 2024 taxes back in February and got my acceptance notice right away. I was expecting my refund by early March since that's what the WMR tool initially said. It's now mid-April and I still don't have my refund, so I checked my transcript online and found these weird codes that are confusing me. Here's what I see on my transcript: RETURN DUE DATE OR RETURN RECEIVED DATE (WHICHEVER IS LATER) Apr. 15, 2025 PROCESSING DATE Mar. 17, 2025 TRANSACTIONS CODE EXPLANATION OF TRANSACTION CYCLE DATE AMOUNT 150 Tax return filed 20250905 03-17-2025 30211-431-91560-5 806 W-2 or 1099 withholding 04-16-2025 766 Credit to your account 04-16-2025 768 Earned income credit 04-16-2025 971 Notice issued 03-17-2025 570 Additional account action pending 03-17-2025 This Product Contains Sensitive Taxpayer Data I don't understand what any of this means or why my refund is being held up. I'm especially confused about the 570 code (Additional account action pending) and 971 code (Notice issued) both dated March 17, 2025. The transcript shows I claimed Earned Income Credit (code 768) but I haven't received anything yet. I also have codes 150 (Tax return filed), 806 (W-2 or 1099 withholding), and 766 (Credit to your account). Haven't received any notice in the mail yet despite the transcript saying "Notice issued" on March 17. It's been a month since that date and I'm getting worried. My processing date shows as March 17, 2025, but we're now in mid-April with no movement. Anyone know what these codes mean or how long I'll be waiting? Does the 570 code mean there's a problem with my return? What kind of notice should I be expecting with the 971 code?
52 comments


Mei Zhang
The 570 code means the IRS has temporarily frozen your refund for review. The 971 code means they've issued or will be issuing you a notice explaining why. These codes commonly appear together when the IRS needs to verify something on your return. This is likely an identity verification or income verification review, especially since you claimed Earned Income Credit (code 768). The IRS scrutinizes EIC claims closely due to high fraud rates. You should receive the notice within 2 weeks of the March 17 date on your transcript. If you don't receive anything by early April, call the IRS. Sometimes the review resolves itself without you needing to do anything, other times they'll request specific documentation. Watch for code 571 to appear, which means the freeze has been released. At that point, your refund should process within 1-3 weeks after that.
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Jamal Anderson
•Thank you for this detailed explanation! Do you know how long these reviews typically take? I'm kind of dependent on getting this refund soon.
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Mei Zhang
•It varies widely - could be a few weeks to several months. If you're desperate to get it resolved faster, calling the IRS can sometimes help. I'd recommend Claimyr.com to get through quickly instead of waiting on hold for hours.
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Jamal Anderson
•Thanks! I'll check out that calling service if I don't see movement in the next couple weeks. Really need this refund 😩
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Liam McGuire
Had this same issue with my 2023 taxes. The best way to understand what's happening is to use taxr.ai - it literally explains your transcript in plain English and tells you exactly what's going on and what to expect next. Saved me so much stress trying to decode all these random numbers and codes on my own! Honestly it's insanely good! I use it every week now to monitor my refund progress. https://taxr.ai
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Amara Eze
•Sounds interesting. How exactly does it work? Does it just read your transcript or does it do more?
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Liam McGuire
•It does waaay more than just read it! It analyzes all the codes and dates, explains what each one means specifically for YOUR situation, gives you estimated timeframes, and even predicts what'll happen next. Like having a tax pro look at your transcript but instantly and without the $$$ consultation fee.
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Amara Eze
•OMG I JUST TRIED THIS AND IT'S AMAZING!!! It explained exactly why my refund was delayed (identity verification issue) and even gave me a timeline of when to expect it! Everyone dealing with the IRS needs to know about this tool!!
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Giovanni Ricci
•is it free? sounds too good to be tru tbh
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Liam McGuire
•There's a cost but worth every penny when you're stressing about thousands of dollars in refund limbo! The peace of mind alone knowing exactly what's happening with your money is priceless.
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NeonNomad
After waiting 3 weeks with these same codes and no movement, I used a phone service called Claimyr (claimyr.com) and got connected to an IRS agent in about 20 minutes. The agent explained they were verifying my income and released my refund right there on the call. Talking to a live person was the only way I could get this resolved - best money I've ever spent after trying for weeks to get through on my own!
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Fatima Al-Hashemi
•This sounds like a scam. Why would you pay for something you can do yourself?
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NeonNomad
•Not a scam at all. Have you tried calling the IRS lately? I spent DAYS trying to get through, always getting the "due to high call volume" message. This service just holds your place in line so you don't have to sit there listening to hold music for hours. Saved me literal days of frustration.
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Dylan Mitchell
•Does this actually work?? I've been trying to reach someone at the IRS for weeks 😭
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NeonNomad
•100% worked for me. The IRS hangs up on you if their call volume is too high, but Claimyr keeps dialing back until they get through, then connects you. My refund was stuck for almost a month until I got an actual human on the phone.
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Sofia Martinez
Yup, welcome to IRS hell 🔥 Those codes usually mean they're reviewing something. Could be random, could be EIC related. I had these same codes last year and it took 6 MONTHS to get my refund. No communication, no updates, nothing. The system is totally broken.
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Giovanni Ricci
Check ur mail carefully! I had those codes and almost threw away the notice thinking it was junk mail. They were asking me to verify my identity through ID.me which is a whole other nightmare. Once I did that it took about 3 weeks to get my refund.
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Jamal Anderson
•I'll keep an eye out for it, thx! Did your WMR tool update at all during this process?
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Giovanni Ricci
•Nope WMR was stuck on "still processing" the entire time and then suddenly one day it updated to approved. Total garbage system, doesn't tell you anythng useful 🙄
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Dmitry Volkov
Have you checked Where's My Refund? What does it say there? Sometimes it gives more user-friendly info than the transcript codes.
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Jamal Anderson
•WMR just shows "We have received your tax return and it is being processed" - hasn't changed in weeks 😞
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Dmitry Volkov
•classic IRS 🤡 They're probably reviewing your EIC claim. If you don't get a letter within a week, definitely call them. The sooner you know what they need, the faster you'll get your money.
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Ava Thompson
The IRS is a complete disaster this year. I've been waiting since January with those same codes. Called multiple times and got different answers each time. One agent said they're "verifying income" another said it was a "random review" and another just said "keep waiting" 🤦♂️
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CyberSiren
I got my refund 2 weeks after these codes appeared without doing anything. Just showed up in my account randomly. Sometimes they just have to verify stuff on their end and it resolves automatically. But definitely keep an eye on your mail.
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Miguel Alvarez
•Same! I was panicking about these codes but my refund arrived without me doing anything. Took about 3 weeks tho.
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Zainab Yusuf
Just wondering - did you have any income changes compared to last year? Or did you move to a different state? Sometimes these codes appear when there's a significant change in your filing pattern that triggers a verification.
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Jamal Anderson
•Actually yes, I switched jobs mid-year and my income went up about 30%. I also claimed EIC for the first time. That's probably it then...
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Zainab Yusuf
•That would do it. The combination of income change + first time EIC likely triggered an automatic review. They're just making sure everything matches up with what your employers reported.
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Connor O'Reilly
taxr.ai saved me from having a breakdown over these exact codes. It was like having a translator for IRS-speak. I could actually see WHAT was being reviewed and WHY, plus when I could expect my refund. No more guessing or anxiety!
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Yara Khoury
The 971 means a notice was issued. The key is what TYPE of notice, which unfortunately doesn't show on the transcript. Could be anything from simple income verification to identity verification or even just a math error they fixed. Wait for the mail or call them.
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Keisha Taylor
•Exactly this. I waited 3 weeks for a notice that never came and finally called. Turns out they needed me to verify some documents but the notice got lost in the mail. Such a waste of time.
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Yara Khoury
•The IRS mail system is so unreliable. I had a notice show up TWO MONTHS after the date on the letter. By then I'd already resolved the issue by calling. 🤦♀️
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StardustSeeker
I feel your pain!! Had the EXACT same situation - filed Feb, accepted immediately, then these stupid codes in March. Finally got through to the IRS using Claimyr.com (literally the only way i could get a human on the phone) and they told me they were verifying my W2 info. The agent put a note on my account to expedite it, and i got my refund 6 days later!
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Paolo Marino
Did you make a lot more money than last year? EIC claims + significant income changes almost always trigger a manual review. System is designed to catch fraud but mostly just hurts regular people who need their money.
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Jamal Anderson
•I did make about $8k more than last year, and this was my first time claiming EIC. So maybe that's why?
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Paolo Marino
•100% why. The IRS algorithm flags ANY significant income changes when EIC is involved. They're verifying your income info against what employers reported. Usually resolves itself but can take 6-8 weeks unless you call.
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Amina Bah
pro tip: if you go to taxr.ai it will explain your transcript in normal human language. saved me sooo much time trying to figure out what was going on with mine 💯
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Oliver Becker
Anyone else notice the processing date is March 17 but it says tax return filed on 03-17-2025 with a cycle date of 20250905? That's weird. Usually the cycle date contains the actual processing week. Something seems off with your transcript.
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Natasha Petrova
•Good catch! That cycle date format is strange. @OP you might want to pull a fresh transcript to make sure you're looking at the most current info.
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Jamal Anderson
•I just pulled it yesterday from the IRS website. Is there something wrong with it? Should I be concerned??
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Oliver Becker
•Not necessarily wrong, but unusual. The cycle date format is typically YYYYWW## where WW is the processing week. So something like 202512XX would make more sense for a March 2025 processing. Could just be a display issue.
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Natasha Petrova
Quick question - did you claim any pandemic credits or unusual deductions? The IRS is cracking down hard on those this year and flagging returns with anything that looks suspicious.
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Jamal Anderson
•No pandemic credits, just standard stuff plus EIC for the first time. Maybe that's enough to trigger a review?
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Natasha Petrova
•First-time EIC definitely can trigger a review, especially if your income or filing status changed from previous years. They'll probably just verify your income info against employer records.
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Javier Hernandez
If your refund is substantial (over $5k) that increases the chances of review too. The bigger the refund, the more scrutiny they give it. Just how the system works. 🙄
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Emma Davis
Don't wait for the mail! I had this happen and the notice never arrived. Use Claimyr.com to get through to the IRS without waiting on hold forever. I got someone on the phone who fixed my issue in 10 minutes and my refund was released the next day. Waiting for that notice is just wasting precious time.
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LunarLegend
I'm going through the EXACT same thing right now! Filed 2/28, got the 570/971 codes on 3/20. I'm checking WMR obsessively every day like a crazy person 🤪 Let me know if you get any updates?
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Jamal Anderson
•Will do! This waiting game is driving me nuts. I keep checking my bank account every morning hoping the money magically appears 😅
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LunarLegend
•SAME! And checking the mailbox like a hawk. Meanwhile bills just keep piling up 😭
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Khalil Urso
I'm dealing with this exact same situation right now! Filed in early February, got accepted immediately, and then these 570/971 codes showed up in mid-March. It's so frustrating because the IRS website basically tells you nothing useful. From what I've learned lurking in these forums, the 570 code means they've put a temporary hold on your refund while they review something. The 971 code means they've supposedly sent you a notice explaining what they need, but like you, I haven't received anything in the mail yet either. Since you mentioned this is your first time claiming EIC and your income went up significantly, that's almost certainly what triggered the review. The IRS computer system flags any "unusual" patterns, and unfortunately first-time EIC claims + income changes = automatic red flag. The waiting is absolutely brutal, especially when you're counting on that money. I've been tempted to try those phone services people keep mentioning just to get some actual answers from a human being. The "keep waiting" advice gets old fast when you have bills to pay! Keep us posted if you hear anything or if your codes change. Misery loves company and all that! 😅
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Taylor To
•Thanks for sharing your experience! It's weirdly comforting to know I'm not alone in this mess. The lack of communication from the IRS is what really gets me - like, just tell us what you need instead of making us guess! I'm definitely leaning toward calling them soon if nothing changes. All these horror stories about waiting months have me stressed. Did you end up trying any of those phone services people mentioned? I'm curious if they actually work or if it's just throwing money at the problem. Really hoping we both get some movement soon! 🤞
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Nia Watson
I went through this exact nightmare last year! Those codes basically mean the IRS hit the pause button on your refund while they double-check something. The 971 code is supposed to mean they sent you a letter explaining what they need, but honestly their mail system is trash - I never got mine either. Since you mentioned switching jobs and claiming EIC for the first time, that's 100% what triggered this. Their computer system sees "income change + new credit claim" and automatically flags it for human review. It's super common but incredibly frustrating when you're waiting for your money. Here's what I learned the hard way: don't just sit and wait for that mysterious letter. After 3 weeks of nothing, I called the IRS directly (used one of those callback services to avoid the hold time hell) and the agent told me exactly what they needed - just income verification from my employers. Once I provided that, my refund was released within a week. The key is getting a real person on the phone who can actually see what's holding up your return. The transcript codes tell you there's a problem but not what KIND of problem. Save yourself weeks of anxiety and just call them!
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