PFL claim filed 3 weeks ago, no update from EDD. Need advice on questions to ask when I finally reach a live agent.

Ugh, I feel your pain. I was in the same boat last month. Here are some questions you should definitely ask: 1. What's the current status of my claim? 2. How long will it take to get my benefits? 3. Do you need any more info from me to speed things up? Good luck!

3 weeks? That's nothing. I've been waiting for 2 months now. The system is completely broken. 🤬

Hey everyone, I found a way to actually get someone on the phone! I used this site called claimyr.com. It's a calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to your phone. It costs $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

Here's what I've learned from my experience with EDD and PFL claims: 1. Be persistent. Keep calling and checking your online account. 2. Document everything. Keep a log of all your calls, emails, and online updates. 3. Have all your paperwork ready. They might ask for additional documents at any time. 4. Know your rights. Familiarize yourself with PFL regulations. 5. Consider reaching out to your local assembly member or state senator. They can sometimes help expedite claims. 6. Join Facebook groups or forums dedicated to PFL claims. You can get a lot of up-to-date info from others going through the same process. 7. If you're in dire need, ask about hardship options when you speak to a rep. Hope this helps! Hang in there, OP. The system is frustrating, but you'll get through it.

have you tried faxing your claim? I know it sounds old school, but I've heard it can sometimes get faster results.

OMG YES!!! 🙌 I'm dealing with the exact same thing rn. It's so frustrating. Sending good vibes your way, OP! We're all in this together. 💪

Pro tip: call right when they open. I got through after only 20 minutes on hold last week. Also, be super nice to the rep, even if you're frustrated. They deal with angry people all day and are more likely to go the extra mile if you're kind.

Anyone else notice that the EDD website is always "undergoing maintenance" when you actually need to use it? 🙄

Hey OP, what industry do you work in? I've heard some industries are getting processed faster than others.