Missed EDD call about PFL application - What now?

Ugh, been there done that. EDD's communication is a nightmare! 🙄 Have you tried calling them back? Be prepared to wait on hold for hours tho...

Check your online account if you haven't already. Sometimes they update the status there or leave messages about missing docs.

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Have you checked your spam folder? Sometimes EDD emails end up there. Also, make sure your contact info is up to date in your account.

Okay, listen up. I've been through this rodeo before, so here's what you need to do: 1. Don't panic. Missed calls happen, and it's not the end of the world. 2. Try calling them back ASAP. Use the number on your application confirmation if you have it. 3. If you can't get through (which is likely), send a message through your online account. Be specific about your situation. 4. Double-check all your documents. Make sure everything is legible and properly filled out. 5. If you have a disability coordinator at work, reach out to them. They might have insights or be able to help. 6. Keep a log of all your attempts to contact EDD. This can be useful if there are delays. 7. If all else fails, consider contacting your local state representative's office. They sometimes can help push things through. Remember, the EDD is swamped, so patience is key. But don't let that stop you from being proactive. Good luck!

lol welcome to EDD hell. grab a seat, we'll be here a while 💀

Has anyone else noticed that EDD seems to be getting worse lately? I swear it wasn't this bad a few years ago.

Quick question - did you submit your application online or by mail? I've heard the online ones get processed faster.

Hang in there, OP! The PFL process can be a real headache, but it's worth it in the end. Just keep at it and don't let the bureaucracy get you down. 💪

I went through something similar last month! Don't stress too much - they usually call back if it's something urgent. In the meantime, definitely check your online account like others mentioned. Also, if you have the reference number from when you submitted, you can try calling the PFL line directly (1-877-238-4373) and reference that number. They might be able to tell you what the call was about without you having to wait for them to call back. Good luck! 🍀

Another thing you can try is faxing a follow-up letter to their PFL department explaining that you missed their call and requesting they contact you again or provide written guidance on next steps. Sometimes written communication gets processed faster than phone calls. The fax number should be on your original application paperwork. Make sure to include your full name, SSN, and case/reference number if you have one. I had to do this once and got a response within a week!

I missed an EDD call too about 6 months ago and was totally panicked! Here's what worked for me: I sent a secure message through my EDD online account explaining that I missed their call and asking what they needed. They responded within 3 business days with exactly what documents were missing from my application. Turned out it was just a clearer copy of my doctor's certification form. Sometimes the missed call is just a routine follow-up, not necessarily a major issue with your case. Also, make sure your voicemail is set up and not full - they might try calling again! Keep us posted on how it goes! 🤞