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Samuel Robinson

Messed up PFL claim, only paid for 1 day instead of weeks. How to fix ASAP?

I messed up my paid family leave claim and only got paid for one day instead of the full time I was off work. Now my rent is due and I'm in a tough spot. Has anyone dealt with updating a claim like this? How long does it usually take to get it fixed and receive the correct payment? Any advice on what to say when I call to get this sorted out quickly?

Ugh, that sucks. I've been there before. Here's what you need to do: 1. Call them ASAP and explain the mistake 2. Be super clear about the dates you were actually off work 3. Ask them to update your claim to reflect the full period 4. Find out if there's any additional paperwork you need to submit 5. Get a timeline for when you can expect the corrected payment Be persistent and don't let them brush you off. Good luck!

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This is solid advice. I'd add: make sure to get the name of who you talk to and a reference number for the call. It helps if you need to follow up later.

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fr fr this is the way. i had to call like 5 times to get mine fixed but it worked eventually 💯

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Thank you so much for this! I'll definitely follow these steps. Fingers crossed it doesn't take too long to get sorted.

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man the system is so broken. why is it always on us to fix THEIR mistakes? 🤦‍♂️

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Preach! 👏 It's like they make it complicated on purpose

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ikr? its like were playing a game where they dont tell us the rules and then punish us for not following them 🙄

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I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

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Sounds too good to be true. Does it really work? How long did you have to wait?

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Yeah, it actually does work! I was skeptical too, but I was desperate. I only waited about 30 minutes before I got connected to an agent. Way better than spending hours on hold yourself.

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$20 just to talk to someone? That's ridiculous. The system is so messed up 😤

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I get it, but for me it was worth it. Time is money, and I couldn't afford to sit on hold all day. Plus, I got my issue resolved pretty quickly once I actually talked to someone.

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have you tried faxing in a correction form? sometimes that's faster than calling

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oof, been there done that. took me 3 weeks to get my claim fixed. hang in there!

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3 weeks? 😱 I hope mine doesn't take that long. Did you have to do anything special to speed it up?

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tbh i just kept calling and bugging them. the squeaky wheel gets the grease and all that 🤷‍♂️

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Pro tip: if you can, try calling right when they open. The wait times are usually shorter and you might get someone who's not burnt out from a full day of calls yet.

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This! Also, be super nice to the person you talk to. They deal with angry people all day, so being kind can go a long way.

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anyone else feel like we need to hire a lawyer just to navigate this stuff? 🤔

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lol for real. maybe we should start a class on "how to deal with bureaucracy 101" 🎓

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Hey OP, just a heads up - make sure you have all your paystubs and any documentation about your time off ready when you call. It'll make the process smoother if you have everything on hand.

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This happened to me too! When I called, they told me to submit a "Request for Reconsideration" form (DE 1000M) along with documentation showing the correct dates I was off work. You can download it from the EDD website. It took about 10-14 business days to get the backpay once they approved the correction. Also, if you're really struggling with rent, see if your landlord will accept a partial payment with proof that you're waiting on the EDD correction - some are understanding about government benefit delays.

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This is super helpful! @Dylan Campbell thank you for the specific form number - that s'exactly what I needed. The landlord tip is smart too, I didn t'think of that. Did you have to provide any specific documentation beyond just showing the dates you were off?

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