


Ask the community...
anyone else feel like were playing a game of chance everytime we call? like, congrats! youve won the chance to maybe talk to a human after only 3 hours on hold! 🎉🤡
Hey OP, when did your payments stop? There was a glitch in the system last week that affected a bunch of people. Might be related.
Just went thru this last year. Whatever you do, DON'T file your taxes online until you get it sorted out with the IRS. File by mail and include a explanation letter + all your documentation.
anyone else notice how they always seem to 'lose' the paperwork when it's time to pay out? but they never lose the info when it's time for us to pay them 🙄
Sean Kelly
I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Luca Russo
•20 bucks tho? That's kinda steep...
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Sean Kelly
•I get it, but think about how much your time is worth. For me, not having to sit on hold for hours was def worth it
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Nia Harris
Document EVERYTHING. Save screenshots, write down dates and times you tried to access the portal. The more evidence you have, the better your case will be. Trust me, I learned this the hard way 😩
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