EDD maternity leave application says I have account but I don't - help!

Ugh, classic EDD nonsense. I had a similar issue when applying for disability. Have you tried clearing your browser cache and cookies? Sometimes that helps with weird account issues.

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Have you checked if maybe your partner or someone else created an account for you? Sometimes well-meaning family members try to help and end up causing more confusion.

I've been dealing with EDD for months now and let me tell you, their system is a complete joke. Here's what I've learned: • Always write down the name and ID number of anyone you talk to • Keep a log of all your calls and attempts to log in • Take screenshots of any error messages • Try calling right when they open or just before closing • If all else fails, contact your local state representative's office. They can sometimes cut through the red tape. Hang in there, OP. It's a frustrating process but you'll get through it eventually!

have u tried using a difrent email adress? sometimes that works

Plot twist: You're actually in the Matrix and the EDD website is just a glitch 🤯

Have you tried reaching out to them on social media? Sometimes their Twitter team is more responsive than phone support.

OMG I'm in the exact same boat! Been trying to sort out my maternity leave for weeks. This system is a nightmare 😭

Pro tip: If you can't get through on the main line, try calling one of their auxiliary numbers and then asking to be transferred. Sometimes works like a charm!