Got through to EDD but agent couldn't access claim info - anyone else?

Ugh, that's the worst! I had the same thing happen to me last month. It's like they're purposely making it impossible to get any real help. 🤬

I found a way to actually get someone on the phone who can help. I used this site called claimyr.com - it's a calling tool that dials through the phone menu, stays on hold, and then connects you when a real agent picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Pro tip: try calling right when they open in the morning. I got through after only a 20 minute wait last week!

This is ridiculous. We pay taxes for this service and they can't even hire enough people to answer the phones properly? I've been trying to get an update on my claim for THREE MONTHS. Anyone know who we can complain to about this?

Here's what I've learned after dealing with this for way too long: 1. Be persistent. Call every day if you have to. 2. Keep a log of every call - date, time, who you spoke to (if anyone). 3. Have all your info ready - claim number, dates, etc. 4. Ask for a supervisor if the first person can't help. 5. Consider using one of those paid services to get through if you're really stuck. 6. Check your online account regularly for updates. 7. If all else fails, contact your local representative or the ombudsman. It's a pain, but hang in there. Eventually, you'll get through to someone who can actually help.

have you tried checking your claim status online? sometimes its faster than calling

I feel your pain, OP. I've been in the same boat for weeks. It's like playing the lottery every time I call - will I get a helpful person or just another dead end? 🎰🤡

Unpopular opinion: maybe we should just be grateful we have unemployment benefits at all? Some countries don't even have this safety net.

Plot twist: what if all the 'real' agents quit and now it's just an army of clueless call center workers? 🤔😂