Weeks of calling for status update, can't get through. Any tips?

Same here! I've been calling every day for the past two weeks and can't even get put on hold. It's like they've completely shut down the phone lines or something.

I finally found a way to get through! There's this service called Claimyr (claimyr.com) that calls for you, waits on hold, and then connects you when a real person picks up. It costs $20 but it actually works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Pro tip: try calling right when they open. I got through after only a 30 minute wait last week.

This is getting ridiculous. We need to start contacting our representatives about this. It's not okay to leave people hanging for weeks without any information.

Have you tried checking your online account? Sometimes they update the status there without actually contacting you.

Ugh, I feel your pain. I've been dealing with this for MONTHS. Here's what I've learned: • Best times to call are Tuesday-Thursday, avoid Mondays and Fridays • Use the online portal to submit questions when possible • If you do get through, ask for a direct callback number or extension • Keep detailed records of all your calls and attempts • Consider reaching out to your local legal aid office for help It's a broken system, but hang in there. Eventually, you'll get through!

Anyone else feel like were living in a kafka novel? 🤡 Spend hours trying to reach someone only to be told to call a different department, who then tells you to call the original number. Its a never-ending cycle of bureaucratic nonsense.

I've given up on calling. Sent a certified letter instead. At least this way I have proof that I've been trying to contact them.

Has anyone tried going to the office in person? I'm considering it at this point, even if I have to wait in line all day.