Stuck waiting for PFL payment updates - any tips to get through?

Ugh, I feel your pain! I've been in the same boat for over a month now. It's like they've gone radio silent or something. Have you tried calling their hotline?

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Here's what I've learned about paid leave payments after dealing with this for months: 1. Documentation is key. Make sure you have all your paperwork in order. 2. Follow up regularly. Don't assume they're processing your claim if you haven't heard back. 3. Be persistent but polite when you do get through to someone. 4. Keep a log of all your calls and who you spoke with. 5. Check your online account daily for any updates or messages. Hope this helps someone! It's a frustrating process, but hang in there.

has anyone else noticed that the online portal is always down for "maintenance" when you actually need to use it? 🙄

I heard they're super backlogged because of covid. Might be why it's taking so long for everyone.

Anyone know if theres a way to escalate our cases? I'm about to lose my apartment if I don't get this payment soon 😰

unpopular opinion: maybe we should just be gratefull that we have a paid leave system at all? some countries dont even have this 🤷‍♀️