Stuck in EDD limbo: How to check family paid leave status?

Ugh, I feel your pain. I've been trying to get through to them for weeks. It's like they don't even want us to reach them 🙄

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Here's what I've learned from dealing with the family paid leave system: • Best times to call are right when they open or an hour before closing • Have all your docs ready before you call (claim number, dates, etc.) • Be super polite to the agent, even if you're frustrated • If one agent can't help, politely ask to speak with a supervisor • Keep a log of all your calls and who you spoke with • Follow up any phone conversations with an email to create a paper trail Hope this helps! It's a frustrating process, but persistence pays off. Good luck!

Have you checked your online account? Sometimes they update the status there before they actually contact you.

I'm in the same boat, OP. Been waiting for 3 weeks now. This system is so broken 😤

Pro tip: if you can't get through on the main line, try calling your local assemblymember's office. They often have direct lines to EDD and can help push things along.

Anyone know if there have been any changes to the family leave policy recently? I heard rumors about extended benefits but can't find any official info.

I've been dealing with this exact same issue! What worked for me was creating a detailed timeline of all my submissions and communications, then calling first thing in the morning (like 8:00 AM sharp). I also found that if you mention you're experiencing financial hardship due to the delay, they sometimes prioritize your case. Another trick - if you get disconnected, call back immediately because you might get the same agent who remembers your case. The wait times are brutal, but don't give up! Keep us posted on how it goes.