


Ask the community...
Anyone know if there have been any changes to the family leave policy recently? I heard rumors about extended benefits but can't find any official info.
Last I heard, they were considering extending the max duration from 8 weeks to 12, but I don't think it's been implemented yet. Might be worth asking about when you finally get through!
I've been dealing with this exact same issue! What worked for me was creating a detailed timeline of all my submissions and communications, then calling first thing in the morning (like 8:00 AM sharp). I also found that if you mention you're experiencing financial hardship due to the delay, they sometimes prioritize your case. Another trick - if you get disconnected, call back immediately because you might get the same agent who remembers your case. The wait times are brutal, but don't give up! Keep us posted on how it goes.
LPT: Take screenshots of everything you do on the unemployment website. It's saved my butt more than once when they claimed I didn't do something I know I did.
This is solid advice. I learned it the hard way after a mix-up that took weeks to resolve. Document EVERYTHING.
Hey Malik! I just went through this same process last week. One thing to keep in mind - if you're switching because you think checks are faster, they're actually usually slower than the debit card. The debit card loads pretty much instantly once your payment is processed, but checks can take 3-5 business days to arrive by mail, plus processing time. Just want to make sure you're not expecting it to speed things up! But if you have other reasons for wanting checks (like avoiding debit card fees), then definitely go for it. The process Isabella described is spot on.
have u tried faxing them? i know it sounds old school but sometimes it works when nothing else does lol
I went through this exact same issue a few months ago! Here's what worked for me: I ended up going to the EDD website and creating an online account (if you don't have one already). From there, I was able to access most of the forms I needed digitally. Also, try calling first thing in the morning around 8am - I had better luck getting through then. If the PFL form specifically isn't available online, you can also try visiting your local EDD office with your ID and any documentation about your claim. Hope this helps and you get it sorted out soon! 🤞
Does anyone know if contacting our local representatives can help speed things up? I'm getting desperate here.
I'm in a similar situation - submitted my PFL claim 5 weeks ago and still nothing. The uncertainty is killing me! I tried calling last week but was on hold for 2 hours before giving up. Really appreciate everyone sharing their experiences here. @Grace Johnson, have you tried calling yet or are you still waiting it out? I'm debating whether to keep trying to get through or just wait a bit longer.
Shelby Bauman
Have you tried faxing your documents again? Sometimes they "lose" them and won't tell you unless you ask 🙄
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Oliver Becker
I'm dealing with a similar situation right now - my claim has been pending for 6 weeks. One thing that helped me was requesting a callback through their online portal instead of trying to call directly. You can schedule it for a specific time window and they actually call you back (usually within the timeframe they promise). Also, make sure you're checking your mail regularly - sometimes they send requests for additional documentation that can easily get missed. Hope this helps and you get some movement on your claim soon!
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