Oof, been there done that. It's a pain but fixable. Just be prepared for a lot of waiting and explaining. The EDD folks I talked to were actually pretty understanding once I got through.

Hey @Caden Turner, I actually had this exact same issue a few months back! Super stressful but totally fixable. What worked for me was calling the EDD customer service line first thing in the morning (like 8 AM sharp) and explaining that I accidentally submitted the wrong claim type. The rep was able to cancel my PFL claim and help me make sure my CASDI was processed correctly. It took about 2 weeks to get everything sorted out, but no major issues. Just make sure you have all your documentation ready when you call - they'll ask for your claim number and details about why you need the change. You got this! 💪

Does anyone know if contacting our local representatives can help speed things up? I'm getting desperate here.

I'm in a similar situation - submitted my PFL claim 5 weeks ago and still nothing. The uncertainty is killing me! I tried calling last week but was on hold for 2 hours before giving up. Really appreciate everyone sharing their experiences here. @Grace Johnson, have you tried calling yet or are you still waiting it out? I'm debating whether to keep trying to get through or just wait a bit longer.

Pro tip: call exactly at 8:01 AM when they open. You might have to try a few days in a row, but that's how I finally got through. Good luck!

Two weeks is definitely on the shorter side for EDD response times unfortunately. I'm at 5 weeks now and still waiting for my determination letter. What I've learned is to keep certifying every two weeks even if you haven't heard back yet - that's super important! Also make sure you have all your documents uploaded in your online portal. The system is definitely overwhelmed right now but you're not alone in this wait. Stay strong! 💪

Ugh, I feel your pain. I had to deal with this last year and it was a NIGHTMARE. Took me 2 months to finally get my benefits. Hang in there!

Have you tried contacting your local assembly member's office? They often have caseworkers who can help with EDD issues. I had success with this approach when I was stuck in a similar situation. They can sometimes get through to the right people faster than calling directly. Also, document everything - dates you called, times, any reference numbers. It helps when you finally do get through to someone!

omg reading this gives me anxiety just thinking about when i had to do this for my husband last year!!! the whole process is so confusing and edd NEVER explains anything clearly. glad you finally got some answers and hopefully your money comes through soon!!

So glad to see your update! This whole thread has been really helpful - I'm bookmarking it because my elderly mom has been having health issues and I might need to take PFL for caregiving soon. The fact that they don't automatically notify you when they need additional documentation is absolutely ridiculous. How are people supposed to know their claims are stalled? A few questions for anyone who's been through this: How long did it take after you spoke to the rep for your claim to actually get approved? And did you end up getting all the back pay from when you should have been receiving benefits? I'm trying to budget for potentially being without pay for several weeks if this happens.