


Ask the community...
Have you tried calling the EDD? Sometimes you can get more info that way, although getting through can be a nightmare.
Pro tip: call right when they open. You might have to try a few days in a row, but it's your best shot at getting through without a 3-hour hold time.
I once called and had luck getting through during lunchtime. It might work because fewer people try calling then.
I'm in a similar situation - applied for PFL about a month ago and still waiting! From reading all these comments, it sounds like the wait times are pretty inconsistent. Some people get responses in a few weeks, others wait months. I think the key takeaway is to be proactive - check your online account regularly, call if you can get through, and don't be afraid to follow up. The system seems overloaded but your application is probably just in the queue. Hang in there! 🤞
Anyone else notice that ever since they "upgraded" their system last year, everything's been even slower? 🤔 I miss the old website, at least it worked most of the time.
Hey OP, what reason did you put for your PFL? If it's for bonding with a new child, make sure you've included the birth certificate or adoption papers. That held up my claim for weeks!
Ah gotcha. For care claims, you need a medical certification from your mom's doctor. Make sure that's filled out completely and submitted ASAP if you haven't already!
@Emma Taylor is absolutely right about the medical certification! I went through the same thing for my dad last year. The form needs to be completely filled out by the doctor - don t'leave ANY sections blank or they ll'send it back. Also, make sure the doctor clearly states that your mom needs care and that you re'the one providing it. That s'what they re'really looking for.
lol welcome to the wonderful world of EDD 🎪🤡 where everything's made up and the processing times don't matter
😂😂😂 sad but true
I'm going through the exact same thing right now! Filed my PFL claim in early November and still nothing. I've been checking my online account daily but it just says "processing" with no estimated timeline. The worst part is not knowing if there's an issue with my claim or if it's just the normal incredibly slow process. I'm starting to panic about my bills. Has anyone had success with contacting their local assembly member's office? I heard they sometimes have more pull with EDD than regular citizens calling in.
Just wanted to check in - were you able to get through to anyone using any of these suggestions? I know exactly how stressful this waiting period is, especially with a newborn!
I FINALLY got through yesterday using the Claimyr service someone mentioned above! It connected me to an agent in about 15 minutes (after days of failing to get through on my own). I asked specifically for a transition claim review and a claim filing technician like you suggested. The agent confirmed they had the correction request from my June 3rd call but it was "pending review" with no timeline. When I mentioned financial hardship and asked about the Special Circumstance Flag, she put me on hold for about 10 minutes and came back saying she'd escalated it to a supervisor for immediate review. She said I should see an update within 48-72 hours and they would backpay all weeks I was eligible for. Fingers crossed this actually happens! I'll update once I know more. Thank you all SO MUCH for your help!
That's amazing news! I'm so glad you were able to get through and get it escalated. The fact that they confirmed your original request was just sitting there "pending review" with no timeline is exactly the kind of bureaucratic nonsense that drives people crazy. Keep us posted on whether the 48-72 hour timeline actually happens - I think a lot of people here would benefit from knowing if that supervisor escalation actually works. And definitely make sure you get that backpay for all the weeks you've been waiting! This whole thread has been super helpful for understanding the PDL-to-PFL transition issues. I'm bookmarking it in case I need it for my own maternity leave next year. Thanks for sharing your experience and hopefully this nightmare is almost over for you!
JaylinCharles
Hey OP, when you do get through, ask them to explain EXACTLY why there's a delay. Don't let them give you vague answers. If they say 'processing time', ask what specific step it's stuck on. Sometimes they'll realize there's actually a fixable issue when you push for details.
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LunarEclipse
I'm going through something similar - filed in February and still waiting! One thing that helped me was asking specifically about the "payment queue" when I called. Apparently there's a separate queue for issuing payments even after claims are processed. Also, double-check that your direct deposit info is correct in your profile - I've heard of people waiting months only to find out their bank info was wrong. Wishing you luck getting this sorted out! 🤞
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