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Just wanted to say hang in there, OP. We're all in the same boat. This system is broken, but don't give up. You'll get your money eventually!
Thanks for the encouragement. It helps to know I'm not alone in this struggle.
I'm going through the exact same thing right now - applied 5 weeks ago and still waiting for my first payment. What's really helped me is setting up email alerts in my online account so I know immediately if they need any additional documents. Also, I've been calling the 1-800-480-3287 number every morning at exactly 8 AM when they open. It took me about 8 tries over two weeks, but I finally got through and they were able to tell me my claim was in the "medical review" stage. At least now I know what's happening instead of just wondering. Stay strong, we'll get through this eventually!
I'm going through this process right now too! One thing I learned is to make copies of everything before you send it in - apparently documents sometimes get "lost" in their system. Also, if your doctor is slow with paperwork like mine, give them the forms ASAP because that seems to be the biggest bottleneck. Thanks for posting this question, really helpful to see everyone's experiences!
@Benjamin Kim Great advice about making copies! I learned that the hard way on my first claim. Also totally agree about the doctor bottleneck - mine took forever to fill out the forms. Do you know if there s'a specific timeframe doctors are supposed to complete the paperwork by? Just curious if I can nudge mine along if needed 😅
Thanks for asking this Dylan! I'm in the same boat and was wondering about the process. From reading everyone's responses, it sounds like the key things are: 1) Don't delay on submitting the forms, 2) Get your doctor to fill out their part ASAP, 3) Make copies of everything, and 4) be prepared to wait a while for a response. @Sofia Perez - when you say "fill out the extension form they sent you," did it come with your notice or do you have to request it separately? Want to make sure I don't miss anything!
Pro tip: if you can, submit everything online. It usually processes faster than paper forms.
I'm dealing with the same issue right now - filed my SDI claim about 6 weeks ago and still haven't heard anything back. It's really stressful when you're already dealing with health issues and then have to worry about finances too. I've been checking my online account daily but the status hasn't changed from "pending review." Has anyone had success with visiting a local EDD office in person instead of just calling? I'm wondering if showing up might get better results than the phone runaround.
Anyone else feel like the EDD is run by a bunch of 🤡🤡🤡? How hard is it to process claims efficiently in 2023? SMH
Hey now, don't insult Windows 95 like that 😂
I went through the exact same thing a few months ago! Here's what finally worked for me: First, log into your UI Online account and check for any pending items or messages - sometimes they're buried in there. Then, make sure your ID.me verification is complete. If those are good, you'll need to get a tier 2 specialist on the phone. I know calling is a nightmare, but try calling right at 8 AM when they open. Keep hitting redial until you get through. When you do get someone, be super specific about your issue and ask to speak to a claims specialist if the first person can't help. Document everything - names, times, what they tell you. It took me about a week of persistent calling, but once I got the right person, they fixed it in one call. Don't give up! The system is broken but you can get through it. 💪
This is such great advice! I'm dealing with the same issue right now and was feeling pretty hopeless. The tip about calling right at 8 AM is brilliant - I've been trying random times during the day with no luck. Quick question though - when you say "tier 2 specialist," how do you know if you're talking to the right person? Do they identify themselves differently, or do you have to specifically ask?
Harper Hill
Hey OP, just a heads up - there was a system update last month that's been causing some delays. Might be why your claim is taking longer than usual. Hang in there!
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Omar Zaki
I'm going through something similar right now! Filed my SDI claim about 5 weeks ago and still waiting. What I've found helpful is logging into the EDD online portal every few days to check for status updates - sometimes there are requests for additional documentation that don't get mailed out right away. Also, if you have an old claim to close, you can usually do that through the online system too under "Manage Claims." It's frustrating but from what I've read here and other places, 6-8 weeks seems to be the new normal unfortunately. Stay strong! 💪
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