
California Disability
CommunityGovernment Services


Ask the community...
Hey everyone, I'm having a weird issue with my SDI payments. They just stopped coming even though my doctor says I'm still covered. The strangest part is I didn't get any communication about why this happened or what I need to do next. I noticed something in my account about needing to submit a continued claim certification, but I can't find the form anywhere in my account or inbox. I've only been on SDI since August. Has anyone else dealt with this? Any advice on what I should do?
Hey everyone, I'm having a nightmare with EDD and ID.me. I can't log in online because of ID.me issues. I need to change my email, but it won't let me create a new one since I already have an account. The problem is, I can't access my old email because it was hacked. Now I'm stuck - I haven't received an SDI check since August and I need to sign some forms. Anyone else dealing with this mess? Any advice on how to get through to someone who can actually help?
Ive been in the same boat. Its a total nightmare. I finally got through after weeks of trying. Don't give up!
I've been through this exact same situation! For the ID.me email issue, try contacting their customer support directly through their help center - they can manually verify your identity and help you regain access or create a new account even if you can't access your old email. Also, since you haven't gotten SDI checks since August, you might be eligible for back payments once you get this sorted out. In the meantime, try calling EDD's SDI line (1-800-480-3287) early in the morning - around 8 AM seems to be the sweet spot. Document everything and keep trying - I know it's exhausting but you'll get through this! 💪
Just had a follow-up with my doctor 3 weeks after my back surgery. He cleared me for 'light duty' work starting tomorrow, but my job involves heavy lifting in a warehouse so my employer can't accommodate these restrictions. I'm confused about what to do with my SDI claim now. Do I just continue certifying on my existing claim? I remember reading something about needing a supplemental certification from my doctor if my status changes. Will I need to submit new medical documentation? Or do I need to file an entirely new claim since my status changed from 'totally disabled' to 'light duty'? Don't want to mess this up and lose benefits when I still can't return to my actual job.
I'm in a similar situation with my pregnancy disability - started with complete bed rest but now doctor says I can do limited activities but not my nursing job. My payments continue without issues as long as my doctor completes the supplemental forms every time there's a change in restrictions. Just make sure your doctor is specific about WHY you can't do your regular job with the current restrictions. Documentation is everything with EDD!
Just want to add one more important tip - when your doctor fills out the supplemental form, make sure they include specific details about your lifting restrictions (like "no lifting over 10 pounds" or "no repetitive bending"). Generic statements like "light duty" can sometimes cause delays or requests for clarification from EDD. Also, if your restrictions change again during recovery, you'll need another supplemental form each time. I learned this the hard way when my restrictions kept changing during my recovery from rotator cuff surgery. The more specific your doctor is about what you can and cannot do, the smoother the process will be!
Hey everyone, I'm in a bit of a pickle here. I mailed my disability insurance form almost a month ago and haven't heard anything back. I'm getting really worried because I need this claim processed ASAP. Has anyone else experienced long wait times? Any advice on how to check if they even received my application? I'm starting to feel like my form got lost in the void or something.
tldr; the disability insurance system is a dumpster fire and we're all just trying to stay warm. 🔥🗑️
Just wanted to share my recent experience - I was in a similar situation last month where my SDI form seemed to disappear into thin air. After 5 weeks of no updates, I finally got through to someone who told me they had received it but it was sitting in a processing backlog. Apparently there's been a huge surge in disability claims lately and they're understaffed. The rep was actually pretty helpful once I got through - she was able to give me a timeline estimate and a direct reference number to use in future calls. My advice: when you do get someone on the phone, ask for a reference number for your specific inquiry. It makes follow-up calls so much easier. Hang in there, it's frustrating but you'll get through this! 💪
I'm 22 weeks pregnant with some complications that have made me stop working earlier than expected. My doctor filled out my EDD SDI form yesterday, but I just noticed TWO issues that are making me panic! 1) The receptionist used white-out on the office address section (they recently moved and she wrote the old address first) 2) Where it asks for 'date disability began,' my doctor wrote my DELIVERY due date (March 12, 2025) instead of when my complications actually started (January 3, 2025) I'm scared to submit this and have my claim rejected or delayed. Has anyone had experience with either of these issues? Should I go back and ask for a new form? I've already missed a week of work and really need this claim processed ASAP. Any advice appreciated!
So glad you got it sorted out quickly! That's exactly what I would have recommended - getting a completely fresh form is always the safest route with EDD. The fact that your doctor's office was understanding and expedited it shows they deal with these issues regularly. You made the right call not risking the submission with those errors. Hope your claim processes smoothly now and you get your benefits soon! 🤞
Mia Roberts
Hey OP, any updates? Were you able to get through to anyone?
0 coins
Alexander Zeus
AuthorNot yet, but I'm trying that Claimyr thing tomorrow. Fingers crossed! 🤞
0 coins
Mia Roberts
Good luck! Let us know how it goes.
0 coins
Nia Davis
I went through something similar about 6 months ago. Here's what worked for me: I logged into my SDI Online account and looked under "Forms" or "Documents" - sometimes the continued claim certification shows up there even if you don't get an email notification. Also, try clearing your browser cache and logging back in. The EDD website is notoriously glitchy and sometimes forms don't load properly. If that doesn't work, you can also try accessing your account from a different device or browser. The form is usually available 2 weeks before your current certification period expires. Hope this helps!
0 coins