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I'm going through the exact same thing right now! My claim was approved almost 3 weeks ago but still no Money Network card. It's absolutely maddening when you're approved for benefits but can't actually access them. Reading through all these comments has been so helpful though - I had no idea about calling Bank of America directly to check if the card was even issued! That glitch Sean mentioned where EDD approves the claim but never sends the card request to BoA could totally be what's happening. I'm definitely calling BoA at 1-866-692-9374 first thing tomorrow morning with my SSN and claim number ready. It's somewhat reassuring to know so many others have dealt with this (though I wouldn't wish it on anyone). Thanks everyone for sharing your experiences and tips - gives me hope there's actually a way to resolve this nightmare! 🙏
Rami, I'm in the exact same boat! My claim was approved about 2.5 weeks ago and still nothing. It's such a relief to see so many people sharing the same experience - makes me feel less crazy for being so frustrated about this. The BoA tip from Sean really seems like the way to go. I'm also planning to call them tomorrow morning at 1-866-692-9374. Maybe we should all report back here with what we find out? Could help others who are stuck in this same situation. Hang in there - sounds like there might actually be light at the end of this tunnel! 🤞
I just went through this exact nightmare myself! What finally worked for me was discovering that EDD has a "live chat" feature on their website that's way easier to get through to than the phone lines. You have to log into your UI Online account and look for the "Contact EDD" option. The wait times are still long but at least you don't have to keep redialing. When I finally got through, they told me there was a system error that prevented my card from being issued and they had to manually trigger it. Got my card 5 days later! Also, pro tip: screenshot everything and keep detailed notes of who you talk to and when. This whole process is so broken but you WILL get your money eventually. Hang in there! 💪
Jade, thank you SO much for mentioning the live chat feature! I had no idea that existed and I've been banging my head against the wall trying to get through on the phone for weeks. I'm definitely going to try logging into UI Online and look for that "Contact EDD" option tomorrow. A system error preventing the card from being issued sounds exactly like what could be happening to me and several others here. It's frustrating that these glitches happen but at least there seem to be ways to get them fixed once you can actually reach someone. Really appreciate you sharing what worked for you - gives me another avenue to try! 🙏
This thread is a goldmine! 🏆 As someone who's been lurking in EDD hell for months, I'm blown away by all the actionable advice here. I had no clue about the separate SDI number (1-800-480-3287) or that you could download the DE 1000A directly from their website - I've been sitting here waiting for them to mail it like a chump! 🤦♀️ The "Ask EDD" online form tip is genius too. It's wild that we've basically created our own EDD survival guide in the comments section because their actual system is so useless. Definitely trying the SDI line first thing Monday morning. Thank you all for sharing your battle-tested strategies - this community is literally saving people's sanity and potentially their appeals! 💪
Right?! This thread should honestly be pinned or turned into a wiki for this community! 📌 I'm also pretty new to dealing with EDD and was feeling completely lost until I found this post. It's honestly shameful that we have to rely on each other to figure out basic processes that should be straightforward. But I'm so grateful for everyone sharing their experiences - especially the specific phone numbers and forms! I'm taking notes on everything and will definitely pay it forward when I hopefully get through this mess. The collective knowledge here is better than anything EDD provides officially. Solidarity! ✊
Just wanted to jump in as someone who's been through the EDD appeals process recently! All the advice here is spot on - definitely call that SDI-specific number (1-800-480-3287) that someone mentioned earlier, and don't wait for them to send you the form! I made that mistake initially and almost missed my deadline. One thing I'd add: when you do get the DE 1000A form (whether downloaded or mailed), make sure to read the instructions super carefully. I almost messed up my appeal by not including all the required documentation. Also, consider sending it both certified mail AND fax if possible - I've heard mixed stories about things getting "lost" in their system. The fact that we need a whole support group just to navigate basic government services is ridiculous, but I'm so glad this community exists! Rooting for you OP - don't give up! 🤞
This is such solid advice! 💯 The double submission (certified mail AND fax) is brilliant - I never would have thought of that but it makes total sense given how often things seem to disappear into the EDD void. And you're absolutely right about reading those instructions carefully - I can imagine it's easy to miss something important when you're already stressed about the whole situation. Thanks for the heads up about the documentation requirements too. It's crazy that we need a PhD in bureaucracy just to appeal a basic decision, but posts like yours are literally lifesavers for people trying to navigate this mess. Really appreciate you taking the time to share your experience! 🙏
I'm in almost the exact same situation - mailed my medical form about 10 days ago and still stuck on "pending" status. Reading through all these comments has been both helpful and eye-opening about how broken the EDD system really is! 😤 Based on everyone's advice here, I'm going to try: - Faxing a backup copy to 1-855-327-7057 (thanks for sharing that number!) - Calling right at 8:00 AM sharp tomorrow - Following up through their online messaging system - Documenting everything in case I need to escalate It's ridiculous that we have to become EDD experts just to get basic updates on our own disability claims. But at least we're not alone in this nightmare! Thanks everyone for sharing your experiences and tips - it really helps to know there are others fighting the same battle. Hopefully we'll all see some movement soon! 🤞
Same here! Just hit the 11-day mark and feeling anxious about it. Your plan sounds solid - I think hitting them from multiple angles is the way to go. I'm also going to try the early morning calling strategy since several people mentioned that works better. It's frustrating that we have to become EDD navigation experts just to get basic information, but this community has been so helpful! Let me know how the fax backup works out for you. We've got this! 💪
I'm in a very similar situation - just mailed my medical form about a week ago and already getting anxious about the pending status! Reading through everyone's experiences here has been really eye-opening. It sounds like 2-3 weeks is unfortunately the norm, which is frustrating but at least helps set expectations. I'm planning to take a multi-pronged approach based on all the great advice in this thread: - Fax a backup copy to 1-855-327-7057 (definitely saving that number!) - Try the 8:00 AM sharp calling strategy that several people mentioned - Send a message through the online portal asking for a status update - Start documenting every interaction with dates and reference numbers It's honestly ridiculous that we have to become EDD detectives just to get basic information about our own claims, but this community has been incredibly helpful! Thanks everyone for sharing your experiences and tips - it really helps to know we're not dealing with this broken system alone. Fingers crossed we all see some movement on our claims soon! 🙏
I'm going through the exact same thing right now! Filed 3 weeks ago and my account shows the benefit amount but no payments yet. It's so stressful when you're counting on this money. I've been trying to call but can't get through - the phone system just hangs up on me after being on hold forever. Has anyone had luck with the online messaging system? I'm wondering if that might be faster than trying to call.
I've been in your exact situation! The online messaging system is definitely worth trying - it took about 4-5 days for them to respond to me, but at least you get a paper trail. When you message them, be super specific about your claim date, what documents you've submitted, and that your account shows the benefit amount but no payments. Also mention it's been 3 weeks - they seem to prioritize cases that have been waiting longer. Don't give up on calling either though - try right at 8am when they open, that seems to be the best time to actually get through!
I'm dealing with something similar - filed my SDI claim about 2.5 weeks ago and it's been radio silence since then. My online account shows the weekly benefit amount I'm supposed to get, but no actual payments have come through yet. It's really nerve-wracking because I'm relying on this to cover my basic expenses while I'm unable to work. I've tried calling multiple times but either get disconnected or the hold times are just impossible. Has anyone had better luck with specific times of day for calling? I'm also thinking about trying the online contact form, but I'm not sure how long their response times are for that. Really hoping we both get some movement on our claims soon! 🤞
Carmella Popescu
I'm so grateful I found this thread! I'm brand new to SDI (literally just got approved last week) and haven't even received my first payment yet, but reading through everyone's experiences with holiday delays has been incredibly educational. I had no idea that EDD's payment system worked this way or that delays around holidays were so predictable. The explanations about checking for "paid" status in SDI Online and understanding that it's just a processing delay rather than a claim issue are exactly the kind of practical information I needed. It's clear this community really looks out for each other - the way everyone shared their initial panic and then relief when payments came through really shows we're all in this together. I'm definitely going to bookmark this thread and follow everyone's advice about budgeting around these expected delays. Thank you all for being so open about your experiences and creating such a supportive environment for newcomers like me!
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Olivia Kay
•Welcome to the community, Carmella! It's so smart that you're learning about all this before you even get your first payment - that's going to save you so much stress down the road. When I first started on SDI, I had no clue about any of these holiday quirks and spent way too many sleepless nights worrying when payments were just normally delayed. This thread really is a goldmine of practical information that you just can't find in the official EDD materials. Make sure to familiarize yourself with the SDI Online portal early so you'll know exactly where to check that "paid" status when the time comes. Looking forward to seeing you around the community!
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Lucas Adams
This entire thread has been such a valuable resource! I'm about 6 months into my SDI claim and have dealt with holiday delays before, but seeing everyone's experiences laid out like this really reinforces how predictable these delays are. What strikes me most is how many of us go through that same cycle - initial panic when the payment doesn't show up, frantic checking of bank accounts, then relief when we realize it's just the normal holiday processing delay. The tip about checking for "paid" status in SDI Online is crucial - that's really the best indicator that everything is fine on your end. I also love the suggestion about setting up bank alerts instead of constantly refreshing your account. For anyone new to SDI reading this, definitely take the advice about budgeting around these predictable delays. Once you know to expect them after federal holidays, it becomes so much more manageable. Thanks to everyone who contributed their experiences - this is exactly the kind of real-world knowledge that makes navigating the SDI system easier for all of us!
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