EDD SDI payment delay after certifying - normal timeframe or payment issue?
Hey everyone! I'm so stressed right now about my husband's SDI payments. He's been on temporary disability since mid-February (chronic back issues flared up badly after a work incident). We did our certification through the EDD portal exactly two weeks ago on March 15th, 2025, confirming he's still disabled and hasn't returned to work. The doctor submitted all the necessary paperwork on time too. But here's the problem - we still haven't received his payment via direct deposit! Our last payment came through without any issues about 3 days after certifying. We're going on day 14 now with nothing in our account. I checked his SDI Online account and it shows the certification was received but payment status just says "pending." Is this normal?? How long does payment typically take after certification? Did we miss something or do something wrong? Bills are piling up and I'm starting to panic. Any advice would be greatly appreciated!
29 comments


Ethan Taylor
Payments used to come thru in like 2-3 days for me back in 2024 when i was on disability. if its been 2 weeks somethings def wrong. did u check if there was any messages in his inbox on the edd portal? sometimes they need more info but dont tell u except in there
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Aisha Khan
•Omg I didn't even think to check the inbox on the portal! Just checked and there's nothing there. No messages at all. That's why I'm so confused... if there was an issue wouldn't they tell us something??
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Yuki Ito
In my experience with EDD SDI, payment delays of this length usually indicate one of three things: 1. There's a hold on your claim that requires review (often happens randomly) 2. There was a discrepancy in your certification information 3. Your claim is approaching the maximum benefit period and they're verifying continued eligibility Since your husband's claim started in February, you're about 4-5 weeks into the claim period. Sometimes around this time, EDD does additional verification, especially if it's a back injury claim (those get extra scrutiny). I'd recommend checking the "Claim Details" section in your SDI Online account to see if there's a status update or notes there. Sometimes the payment status shows pending but there's additional information in the claim details.
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Aisha Khan
•Thank you for the detailed response! I just checked the Claim Details section and there's nothing unusual there. It just shows his initial claim date, benefit amount, and certification history. No notes about additional verification or anything being flagged for review. Could it just be a random processing delay? The anxiety of not knowing is killing me.
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Carmen Lopez
This happened to me in January! My payment suddenly took 12 days instead of the usual 3 after certification. When I finally reached an EDD rep (took 27 calls over 2 days!), they told me my claim had been randomly selected for a "payment verification review" - apparently they do this periodically to prevent fraud. The rep pushed my payment through immediately after confirming everything was in order. Definitely sounds like you need to speak with someone at EDD directly. The fact that there's no message or indication of a problem in your online account is typical - their system isn't great at communicating these holds.
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AstroAdventurer
•OMG 27 calls over 2 days?? That's insane! The EDD phone system is literally the worst. I tried calling them about my claim last week and couldn't get through after trying for THREE HOURS straight. Just kept getting the "we're experiencing high call volume" message and then it would hang up on me. So frustrating!!
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Andre Dupont
i had a similar issue and it was because my doctor didnt fill out something right on the medical form. but EDD never told me, they just held the payment. finally got thru to someone after like a million calls and they fixed it that day. payment came next day. u need to call them
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Aisha Khan
•Thank you - that's helpful to know! His doctor has been treating him for years so I assumed all the paperwork was correct, but maybe there was some small detail missing. You're right, I need to get on the phone with them. Ugh, not looking forward to the calling marathon...
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Zoe Papanikolaou
Have you tried using Claimyr to get through to EDD? I was in a similar situation last month with a delayed payment and couldn't get through on the phone after trying for days. Found this service called Claimyr (claimyr.com) that got me connected to an actual EDD agent in about 20 minutes instead of fighting the phone system for hours. They have a video demo here: https://youtu.be/1X-mEsLtbmQ?si=1hcSq3KFtCr4oAmd The agent I spoke with found that there was a system flag on my account that was holding up payment. She removed it and my payment processed the next day. Definitely worth checking out if you're desperate to get this resolved quickly!
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Jamal Wilson
•is that service legit? sounds too good to be true tbh. EDD phones are impossible
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Zoe Papanikolaou
•Yes, it's legitimate. I was skeptical too but it worked exactly as advertised. They basically navigate the phone system for you and then connect you when they reach an agent. Saved me hours of frustration.
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Yuki Ito
One more thing to check - make sure your bank account information is still correct in the system. Sometimes the EDD system has glitches where direct deposit information disappears or gets changed. I've seen cases where payments were sent but to an old or incorrect account. Also, verify that the certification was fully completed. Sometimes people think they've completed the process but actually missed the final submission page. The system should have given you a confirmation number when you certified - do you have that? Lastly, double-check that the certification answered all questions appropriately. If you accidentally indicated any work or income during the period, or if there was any change in medical status indicated, it can trigger a review.
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Aisha Khan
•All great suggestions - thank you! I double-checked the bank info and it's correct. And yes, we did get a confirmation number when certifying (I wrote it down thankfully). We definitely answered that he's still disabled and not working at all. I'm thinking more and more that it's just stuck in some random review process. I'm going to try calling them tomorrow morning right when they open.
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Mei Lin
The EDD is TOTALLY BROKEN!!!! I had 3 disability claims over the past 5 years and EVERY SINGLE ONE had problems!!! Last year they randomly stopped my payments for 6 WEEKS with NO EXPLANATION and I almost got EVICTED!!!! When I finally got someone on the phone they said "oops, system error" and fixed it in 2 minutes!!!! WHY DO WE PAY TAXES FOR THIS GARBAGE SYSTEM?!?!?! The whole department needs to be FIRED!!!!
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Ethan Taylor
•preach!! my cousin works there and even she says its a mess internally. they have like 5 different computer systems that dont talk to each other and half the staff dont know how to use them all
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Carmen Lopez
Update on what you find out after contacting them! It's likely one of the issues mentioned above. In my experience, these payment delays almost always require direct contact with EDD to resolve - they rarely fix themselves. One thing that might help when you call: have all his information ready (SSN, claim ID, certification dates, etc.) and specifically ask if there are any "stop payments," "pending reviews," or "verification flags" on the account. Sometimes the regular agents don't see these unless they specifically look for them. Good luck!
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Aisha Khan
•Thank you so much for the advice! I'll definitely have all his info ready and ask about those specific flags. Will update once I get through to someone!
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Aisha Khan
UPDATE: Finally got through to EDD this morning! Turns out there was a "random eligibility review" flagged on his account. The representative said about 5% of claims get selected for these reviews each quarter. The frustrating part is they don't notify you when this happens! The good news is she verified everything looks correct and released the payment. It should be in our account within 24-48 hours. She also noted our account so this shouldn't happen for the rest of his claim period. Thanks everyone for your help and suggestions! What a relief. I wish EDD would just send a notification when they're holding payments for review instead of leaving us in the dark.
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Yuki Ito
•Great news! So glad you got it resolved. Thanks for coming back to update - it's helpful for others who might experience similar issues. And I completely agree - a simple notification in the online portal would save so much stress and anxiety for claimants.
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Andre Dupont
•congrats!! how did u finally get thru to them? i might need to call them next week about my claim
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Aisha Khan
•I called exactly at 8:00am when they opened and still had to try 4 times before getting in the queue. Then waited about 35 minutes on hold. Definitely call right when they open for the best chance!
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CosmicVoyager
As someone new to this community, I just want to say how helpful this thread has been! I'm currently dealing with a similar situation with my own SDI claim - payment has been delayed for about 10 days now after certification. Reading through everyone's experiences here has given me so much insight into what might be happening behind the scenes at EDD. @Aisha Khan - so glad you got your husband's payment issue resolved! The fact that it was just a random review with no notification is incredibly frustrating but good to know that's a possibility. I'm going to try calling first thing Monday morning using your strategy. It's really unfortunate that we have to rely on community knowledge like this because EDD's communication is so poor. Thank you all for sharing your experiences - it makes navigating this system so much less stressful when you know what to expect!
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Dylan Baskin
•Welcome to the community! I'm also relatively new here but have found this group to be such a lifesaver when dealing with EDD issues. The lack of transparency from EDD is honestly shocking - like how is there no automated notification when they put a hold on your account for review?? Your 10-day delay sounds very similar to what @Aisha Khan went through. Definitely try the early morning calling strategy - seems like that s'the consensus here for actually getting through to a human. Good luck with your call on Monday! Hope you get it sorted out quickly. Keep us posted on what you find out!
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Amara Okafor
Welcome to the community @CosmicVoyager! This thread has been incredibly eye-opening for me too. I'm actually going through something similar right now - my SDI payment is about a week overdue after certification and I had no idea about these random "eligibility reviews" that EDD does without notification. Reading everyone's experiences here has been both reassuring and frustrating. Reassuring because it seems like these delays often resolve once you actually get someone on the phone, but frustrating because of how broken the communication system is. Like @Dylan Baskin said, how is there no automated notification when they put holds on accounts? @Aisha Khan thanks for sharing your resolution and the calling strategy! I'm definitely going to try the 8am approach. It's ridiculous that we have to become experts at gaming their phone system just to get basic information about our own claims. This community is such a valuable resource - EDD should honestly just direct people here instead of their useless FAQ pages!
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Vince Eh
•@Amara Okafor You re'absolutely right about this community being more helpful than EDD s'official resources! I m'new here too but already feeling so much more informed about what to expect. The fact that we have to rely on each other to decode EDD s'broken system is pretty telling. Your week-long delay definitely sounds like it could be the same random review issue that @Aisha Khan dealt with. It s crazy'how common this seems to be based on what everyone s sharing'here. I m planning'to call Monday too - maybe we ll both'get lucky with the 8am strategy! The lack of transparency is what gets me the most. Like, they re holding'our money that we paid into the system, and they can t even'send a simple message saying hey, we "re reviewing'your claim, expect delays ? It"would take them 30 seconds to add that functionality to their portal. Instead we re all'left panicking and thinking we did something wrong. Thanks for the warm welcome, and good luck with your call! Fingers crossed we both get quick resolutions 🤞
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Malik Johnson
Just wanted to chime in as another newcomer who's been lurking here for a few days! This thread is exactly why I joined this community - the level of detail and real-world experience shared here is incredible. I'm currently waiting on my first SDI payment (filed my claim 3 weeks ago for a shoulder injury) and honestly had no idea about these random reviews or the communication issues with EDD. Reading through everyone's experiences has been both educational and somewhat terrifying! 😅 @Aisha Khan - huge congrats on getting your husband's payment sorted out! The 8am calling strategy seems to be the golden rule here. @CosmicVoyager @Amara Okafor @Vince Eh - wishing you all luck with your Monday calls! It's honestly mind-blowing that a state agency in 2025 operates with such poor transparency. The fact that they can put holds on accounts without any notification is just unacceptable. At least we have this community to help decode their broken system! I'll definitely be bookmarking this thread for future reference. Thanks everyone for sharing your knowledge and experiences!
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CosmicCruiser
•Welcome @Malik Johnson! As another newcomer, I'm finding this community invaluable too. It's amazing how much collective knowledge exists here that you just can't find anywhere on EDD's official site. Your 3-week wait for first payment sounds nerve-wracking, especially after reading about all these potential delays and reviews. At least you're going in with realistic expectations now thanks to everyone sharing their experiences here! The transparency issue is what really gets me - like @Vince Eh said, it would take them 30 seconds to add a simple notification system to their portal. Instead we re'all left guessing and stressing unnecessarily. It s'2025 and we re'dealing with a system that feels like it s'from the 1990s. Hope your first payment comes through smoothly without any of these random review delays! And thanks for the Monday well-wishes - fingers crossed the 8am strategy works for all of us trying to get through to them 🤞
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Fatima Al-Qasimi
As someone brand new to both this community and the EDD SDI system, this entire thread has been incredibly enlightening and honestly pretty alarming! I just submitted my first disability claim last week for a knee injury and had no idea about these potential payment delays and random reviews with zero notification. Reading through everyone's experiences here - from @Aisha Khan's 2-week delay due to a random eligibility review to @Carmen Lopez's similar experience in January - it's clear that this is a systemic communication problem with EDD. The fact that they can hold payments without any automated notification to claimants is just mind-boggling in 2025. @Aisha Khan - so relieved you got your husband's payment resolved! The 8am calling strategy seems to be the consensus here. To all the other newcomers (@CosmicVoyager @Amara Okafor @Vince Eh @Malik Johnson) also dealing with delays - good luck with your calls! This community is already proving more valuable than any official EDD resource I've found. Thank you all for sharing your real-world experiences and creating a space where we can actually get useful information about navigating this broken system!
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Nick Kravitz
•Welcome @Fatima Al-Qasimi! As another complete newcomer to this community (literally just joined today), I'm blown away by how much invaluable information is shared here. This thread has been like a masterclass in navigating EDD's dysfunction! Reading about everyone's experiences with these random payment holds and zero communication from EDD is both helpful and terrifying. I'm currently in week 2 of waiting for my first SDI payment after a work injury, and honestly I was starting to panic thinking I'd done something wrong. Now I realize this might just be "normal" EDD chaos. The fact that @Aisha Khan had to go through 2 weeks of stress and multiple phone attempts just to find out about a random review that EDD never bothered to communicate is infuriating. How is this acceptable from a state agency in 2025?? @CosmicVoyager @Amara Okafor @Vince Eh @Malik Johnson - hoping all your Monday calls go smoothly! This community is already proving to be a lifeline for understanding what EDD won t tell us themselves.'Thank you all for sharing your knowledge and making this intimidating process a little less scary for us newcomers!
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