I went through this exact same nightmare a few weeks ago! What finally worked for me was going directly to my doctor's office with a printed copy of the original form submission confirmation email. Turns out the receipt number in their system was slightly different from what I had (missing a digit). The office manager was able to look it up in their portal and resubmit everything. Also, make sure your provider is using the correct upload portal - there are apparently multiple systems and some docs use the wrong one. Hope this saves you some headaches!

I'm dealing with something similar right now and it's so frustrating! My provider keeps saying they can't locate my form in their system even though I have the confirmation email. Reading through these responses, I think I'm going to try a combination approach - first check if there's a digit issue with my receipt number like Madison mentioned, then maybe try that calling service Sean suggested if the provider visit doesn't work out. Has anyone had success getting EDD to regenerate a receipt number if the original one is corrupted somehow?

I had this exact same error last week! What finally worked for me was logging out completely, waiting about 30 minutes, then logging back in using an incognito/private browser window. Something about the session data getting corrupted was causing the E 318 error. Also make sure you're not using any browser extensions that might interfere with the form submission - I had to disable my ad blocker temporarily. Hope this helps and you get it sorted soon!

I just went through this nightmare last month! ERROR E 318 drove me absolutely crazy. What finally worked for me was a combination of things: 1) Called my bank to make sure there were no fraud alerts on my account (apparently the SDI system sometimes triggers these), 2) Used a completely different email address than the one I initially tried with, and 3) Made sure I was filling out the form during off-peak hours (like early morning or late evening when their servers aren't as overloaded). The whole process took me about 2 weeks to figure out, but once I got past that error, the rest went smoothly. Don't give up - you'll get through this!

wait so did you QUIT your job or are you still employed just with fewer hours? thats gonna make a huge difference for eligibility

I think I'm in the exact same boat as you! Was on disability after surgery, now back part time. Did you end up applying for UI? I'm curious how it went because I'm considering doing the same thing!

This is why we need a complete overhaul of the unemployment system. It's ridiculous that people have to jump through so many hoops just to get the benefits they're entitled to.

I went through something similar a few months back. Three weeks without payment and zero communication from EDD - it's incredibly stressful, especially when you're depending on that money. In my case, it turned out there was a "pending issue" on my account that wasn't showing up clearly in the online portal. Here's what finally worked for me: I sent a message through the "Contact EDD" feature in my UI Online account explaining the situation and asking for a specific timeline. It took about a week, but I got a response that helped clarify what was happening. Also, if you have access to a fax machine, sometimes faxing directly to your local office gets faster results than calling. Don't lose hope - the money is usually retroactive once they sort it out. Keep documenting everything (screenshots, dates, etc.) in case you need it later. Hang in there! 🤞

I've been in this exact situation! After weeks of frustration, I discovered that calling the Spanish language line (1-800-326-0404) even if you don't speak Spanish can sometimes get you through faster. When they answer, just politely explain that you need English assistance and they'll usually transfer you to an English-speaking rep. The wait times are often shorter because fewer people know about this option. Also, try calling on Wednesdays or Thursdays - I noticed Mondays and Fridays are absolutely brutal. Hang in there, Miguel! The system is broken but you'll eventually get through. 🤞

I just went through this same ordeal last month and finally broke through! Here's my winning strategy: Download an auto-dialer app (I used "Auto Redial" on Android) and set it to call the main EDD number every 30 seconds starting at 7:58 AM. I know it sounds excessive, but I got through on attempt #73 after 2 hours. Also, once you're in the phone tree, press 1 for English, then 1 again for UI claims, then 2 for existing claims, then 4 for claim questions. This specific sequence seemed to have shorter hold times than other options. Most importantly - DON'T HANG UP even if you're on hold for 2+ hours. I made that mistake twice and had to start over. The reps are actually really helpful once you get through, so it's worth the wait. Stay strong! 💪