ESD direct deposit delayed - still stuck on 'processing' status?

mines stil processing 2!! Usually hits my acct by tuesday night. called ESD this morning but couldnt get thru, just kept disconnecting me after the 'high call volume' message 🤬

There was an announcement on the ESD website about a system update that might delay some payments this week. It's on the banner at the top of the homepage. They said all payments should still be processed by the end of the week, but it might take 1-2 days longer than usual. I'd give it until tomorrow before panicking.

This happens fairly regularly with ESD. Their payment processing system sometimes gets backlogged, especially if they're doing any system maintenance or updates. As long as your claim status shows 'paid' and not 'pending' or 'hold,' the money is coming - it's just moving slowly through their system to your bank. If you're seeing 'processing' that's actually good news - it means your claim was approved and the payment is in transit. Just slower than usual this week.

The same thing is happening to me! My payment is always in my account by Wednesday morning, but nothing today. I was freaking out because I have auto-payments scheduled for tomorrow. Really wish they would send an email or something when they know payments will be delayed.

After spending TWO DAYS trying to get through to ESD about this same issue (my payment is also delayed), I finally got through using Claimyr. It's a service that helps you bypass the phone queue. Cost me a bit but saved my sanity! The agent confirmed there's a processing delay affecting many accounts this week due to quarterly system maintenance. She assured me payments should post by tomorrow. Check out their video demo if you're interested: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 - their website is claimyr.com. Seriously worth it when you absolutely need to speak to someone at ESD.

i had this issue last month and it turned out to be my bank's problem, not ESD! the deposit was sent but my bank was holding it for 24hrs due to some new fraud prevention thing they started. might check with ur bank too

UPDATE: My payment just hit my account about 10 minutes ago!! Check yours!

Glad to hear everyone's payments are coming through! For future reference, when ESD does system maintenance, it's usually mentioned in advance on their Twitter account (@ESDwaWorks) and sometimes on their Facebook page too. Those tend to be more up-to-date than the website banners. Might be worth following them if you want to stay in the loop about potential delays.