ESD payment stuck in 'processing' status - usually deposits Wednesday but nothing today

Mine is delayed too!! Filed Sunday afternoon and still says processing. Usually by Tuesday afternoon it says 'paid' and I get the deposit Wednesday morning. I called the claims center and got the 'high call volume' message after waiting 45 minutes. This is making me panic cause I've got car payment tomorrow.

There's a system-wide delay this week. I called the technical support line (not the regular claims line) and they confirmed they're experiencing processing delays due to a software update they implemented Tuesday night. The rep said all claims filed this week should be processed by tomorrow (Friday) and payments should go out by Monday at the latest. They're working through a backlog. Don't panic yet!

I've had this happen twice before - both times it took EXTRA long but eventually processed. So annoying they never communicate about these delays on their website!!! Just leaves us all panicking!!

Getting through to ESD can be frustrating when you need answers about payment delays. I was dealing with this exact issue last month and got stuck in their phone queue for hours. I ended up using Claimyr (claimyr.com) which got me connected to an ESD agent in about 20 minutes. They have a video that shows how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. The agent confirmed the delay was system-wide but was able to expedite my payment since I had bills due. Might be worth trying if you're still having issues tomorrow.

It worked for me. You just need your claim info ready when you do get connected to ESD (not for the service itself). I was skeptical too, but with rent coming up I couldn't wait another week for payment. The agent I spoke with actually said they were aware of the delay issue and had a way to manually release payments for people with urgent financial needs.

This is happening because ESD upgraded their payment processing system on Tuesday. There should be an announcement about it if you scroll all the way down on your eServices dashboard (easy to miss). The announcement says all delayed payments will be processed by end of day Friday with deposits occurring Mon-Tues next week depending on your bank. Important: If your claim is still showing as 'processing' by Monday morning, THEN you should call in because it might indicate a different issue with your specific claim. But for now, this is affecting thousands of claimants and isn't specific to your claim.

I had this happen last month and it turned out I accidentally answered one of the questions wrong on my weekly claim (said I wasn't available for work on one day when I meant to say I was). Double-check your claim answers if it doesn't resolve by Monday!

Quick update: My payment just switched from 'processing' to 'paid' about an hour ago. Hopefully everyone else's will update soon too. Looks like they're working through the backlog as promised.

mine still says processing ughhhhh