Social Security Administration

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Ask the community...

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Thank you all for the helpful responses! I'm going to create that my.ssa.gov account today to look at my numbers. I think I might try the strategy of taking the reduced survivor benefit now (even with the earnings limit reduction) and then switching to my own benefit later if it would be higher. I really appreciate everyone sharing their experiences!

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That sounds like a good plan. Just be aware that when you apply, make sure to specify you're applying ONLY for survivor benefits. If you don't make this clear, SSA might automatically process it as applying for both survivor and your own retirement benefits, which would prevent you from getting the higher amount later.

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Make sure u ask for a WRITTEN BENEFIT ESTIMATE before you decide!! My neighbor got totally different amounts than what the website calculator said she would get!

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This is completely normal. When your payment date falls on a weekend or federal holiday, Social Security will issue your payment on the previous business day. The slight increase in amount ($5) is likely from the 2025 COLA (Cost of Living Adjustment) which was just applied to benefits. This is your regular monthly payment that was scheduled for the 3rd, but since the 3rd of next month falls on a Sunday, you received it on the previous Friday. This is not an error or overpayment, and the money is yours to use as needed.

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That makes so much sense! I totally forgot about the COLA increase too. Thank you for the clear explanation - I feel much better now and won't worry about spending my regular benefit.

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One more thing to know - you can check your mySocialSecurity account online to see your payment schedule and any notices. Sometimes they post information there before sending letters in the mail. The website has been much more reliable for me than trying to call.

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the website is constantly down for me. i try to login and it says error try again later. been like that for months!!

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My cousin said online is faster BUT the problem is if you make ANY mistake they don't tell you for like 2 months and then you have to start all over again!!! That happened to his wife and it was a nightmare. At least with the phone appointment a real person can catch mistakes right away.

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This isn't accurate. If there are mistakes or missing information on an online application, SSA typically contacts you within 1-2 weeks to get clarification. You never have to "start all over." They simply request the specific information needed to continue processing your claim.

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After reading through the responses, I think the best approach is to file online now and keep your phone appointment as a backup. This way, you can get your application in the system immediately, but still have the opportunity to speak with someone directly if you encounter any issues or have questions about your application status. When filing online, be sure to: 1. Have your birth certificate and SSN ready 2. Know your employment history for the past 2 years 3. Have your bank information for direct deposit 4. Set aside 30-45 minutes of uninterrupted time 5. Print or save the confirmation page when you finish Good luck with your application!

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Thank you for this detailed advice! I'm going to file online tonight and keep my appointment as backup. Really appreciate everyone's help navigating this!

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just wondering does her ss checks still get deposited while shes traveling? my aunt went to philippines for 3 months and had problems with her bank

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For a 3-week trip, there should be no impact on Social Security direct deposits. Those continue normally regardless of temporary travel. Problems typically only arise with extended stays (6+ months) in certain countries or if someone moves permanently overseas. Even then, US citizens generally continue receiving their benefits with few exceptions.

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Thanks everyone for the helpful responses! I've checked mom's Medigap Plan F policy and confirmed it does include the foreign travel emergency coverage ($250 deductible, 80% coverage up to $50,000 lifetime). Based on your advice, I'm also getting her a supplemental travel medical policy for peace of mind. Found one that specifically coordinates with Medicare/Medigap and includes medical evacuation coverage. Mom's really excited about her trip now that we have the insurance figured out. I appreciate all the personal experiences shared - it really helped us make an informed decision!

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One practical suggestion: Have your mother request an appointment with a Technical Expert at her local Social Security office, not just a regular claims representative. Technical Experts have more advanced training on these complex benefit calculation scenarios and can provide detailed explanations of how her specific benefit was calculated. Make sure she brings documentation of your father's disability approval, death certificate, and any correspondence about benefits. Ask specifically for a written explanation of how her survivor benefit was calculated and have them document any questions about alternative calculations in her file. If she believes there's been a mistake, she can request a reconsideration, but be aware these are rarely successful without clear evidence of a calculation error.

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That's excellent advice - I didn't know about Technical Experts. I'll help her schedule that appointment. Would it be helpful to bring anything else to that meeting?

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Yes, also bring any award letters your father received showing his approved disability amount, his Social Security statements (if available), and your mother's own Social Security statement. Also helpful: a list of specific questions written down, including asking about any potentially applicable exceptions or limitations like WIB-LIM. Being prepared with specific questions helps ensure you get complete answers.

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Just want to add my two cents that whatever amount they calculate, your mom should double-check it. When I got survivor benefits they miscalculated the first time and it was almost $300 less than it should have been! I had to fight with them for 3 months to get it fixed and get backpay.

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One more thing to consider - make sure you're tracking any Medicare premiums if you're 65+. Those will be deducted from your SS payment and can cause confusion when trying to reconcile the numbers. I got all worked up about my payment being wrong before realizing they were taking out Medicare Part B!

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omg yes this happened to me too! i was so confused why my payment was less than what the letter said i would get

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my sister said that she called them when this happened to her and they told her she couldn't do anything but wait. i think its just how the system works

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That's frustrating but unfortunately common. The system is definitely designed to run on its own schedule rather than adapting to our needs. The key is documenting everything and following up if the adjustment doesn't happen automatically.

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Anyone else notice how the government keeps forcing us to create more and more online accounts with different companies? First Login.gov, then ID.me, what's next? I've been receiving SS for 5 years and used to be able to check my COLA increases by just calling. Now everything requires some complicated online setup. Not everyone is tech savvy enough for this!

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EXACTLY!! My mother is 78 and has NO IDEA how to use these verification systems. She tried to get help at the library and they couldn't figure it out either. SSA is completely IGNORING the needs of older Americans who didn't grow up with computers!!

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While I understand the frustration, these identity verification systems are actually being implemented to protect your benefits from fraud. The SSA lost millions to scammers using stolen personal information to access accounts before these systems were in place. If you're helping someone who isn't tech-savvy, you can become their official representative by completing Form SSA-1696 (Appointment of Representative). This allows you to manage their account legally.

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UPDATE: I tried the LOGIN.GOV option and it did let me create a new account, but it's still not connecting to my existing SS information. Then I used that Claimyr service someone recommended, and it actually worked! Got a call back in about 25 minutes and spoke with an agent named Marcus who was super helpful. He explained that when they transitioned to the new system, some accounts got a data mismatch - my birth date was entered differently in the two systems (MM/DD/YYYY in one and DD/MM/YYYY in the other). He fixed it on their end and walked me through resetting everything. I'm back in my account now and can see my statement! Thanks everyone for the help. What a ridiculous process but at least it's resolved now.

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So glad you got it working! This date format issue seems to be a common problem - makes you wonder how many thousands of people are dealing with the same thing. Thanks for updating us.

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TYPICAL government incompetence!! Glad you got it fixed though. I'm saving that Claimyr info for next time I have to deal with this nightmare!!

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quick question - does anyone know if the earnings limit applies to investment income or just wages?? i have some stocks i might sell this year

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The earnings test only applies to wages from employment or net earnings from self-employment. Investment income like stock sales, dividends, interest, pension payments, government benefits, lottery winnings, etc. don't count toward the earnings limit. So your stock sales wouldn't affect your Social Security benefits regardless of how much profit you make.

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Thanks everyone for the great information! To summarize what I've learned: there's NO hourly limit, just the earnings cap of $59,520 for months before FRA in 2025. I need to track when money is EARNED not paid, and be proactive about reporting if I might exceed the limit. Investment income doesn't count toward the limit, and any benefit reductions now will increase my benefit amount later. Really appreciate all the help!

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Sounds like you've got it! One last tip - if you're close to your FRA and have flexibility with your work schedule, sometimes it makes sense to shift some income to after your FRA month when there's no limit at all. Good luck with everything!

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As others have said, you won't see your children's benefits in your MySocialSecurity account. This is actually a privacy measure. Even though you're the representative payee, the benefits legally belong to your children, so SSA maintains separate records. The system could certainly be improved to provide online access for representative payees while maintaining appropriate privacy protections, but the current technology doesn't support this. I recommend calling your local office (not the main number) first thing when they open. You'll have better luck getting through than calling the national 800 number.

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Zoe Wang

That makes sense about the privacy aspect, though it seems they could create some kind of linked view for verified payees. I'll try calling the local office directly—I didn't realize that was an option. Do you happen to know if they can mail me any kind of statements for the kids' accounts?

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If possible, I would recommend scheduling that appointment, even if it's 7 weeks out. Face-to-face interactions with SSA are almost always more productive than phone calls. When you go, ask them to print out a benefit verification letter for each child and a payment history. These documents will show exactly what they're entitled to and when payments were issued. You might also want to ask them about any potential adjustments to their benefits coming up. Survivor benefits can sometimes change based on various factors, and it's better to know in advance.

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Zoe Wang

Thank you for the advice. I've got the appointment scheduled, but was hoping to find a quicker solution. I'll definitely ask for those specific documents when I go in.

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Just wondering - have you checked if your own retirement benefit might actually be higher than your widow benefit? If you've been earning $68k for many years, your own benefit might actually be better than your husband's reduced benefit (since he claimed at 62). In that case, you might want to just wait and claim your own benefit later.

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That's a really good point. He was a teacher for part of his career and had some years under WEP, so his benefit wasn't as high as it might've been otherwise. I should probably check what my own benefit would be at various ages. I think the SSA has that calculator on their website, don't they?

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Based on all the advice here, your best approach would be: 1. Apply for widow benefits when you turn 60 (the earliest eligibility age) 2. Understand that much of it will be withheld due to the earnings test while you're working 3. When you reach your Full Retirement Age (probably 67 for you), you'll have a choice: - Continue with widow benefits (which will no longer be reduced for early claiming) - Switch to your own retirement benefit if it's higher This strategy gives you some benefits now and preserves your options for maximizing benefits later. The SSA won't automatically give you the highest benefit - you need to know your options and request the best one for your situation.

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Thank you so much for laying it out so clearly! I think I'll follow this advice and apply when I turn 60 next year. Even if I only get a small amount after the earnings test, it seems worth establishing eligibility now so I have options later. I really appreciate everyone's help in understanding this complicated system!

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