Have you talked to your husband about approaching his ex for documentation about the custody change? Having official paperwork showing this was sudden and unplanned might help your case if you do end up needing to file for unemployment.

why is no one talking about how messed up that supervisor's comment was??? saying she "doesn't care about your husband" is so unprofessional. honestly id report her to HR before doing anything else. might create a paper trail that helps ur case too

One more important thing - make sure you're logging into your TWC account regularly to check for correspondence. They might send you questionnaires about your work separation that have strict deadlines. Missing these can result in benefit denials. Also, when you say "called TWC and it says potentially eligible" - did you actually speak to a representative or just hear the automated system? The automated system only gives basic status updates, while a representative can tell you more details about what's happening with your claim.

also don't 4get to do your work searches!! my friend got approved but then got her benefits cancelled bc she forgot to do the 3 searches every week. you gotta do them even while waiting for approval

make sure u read ur determination letter really carefully because theres these things called "findings of fact" that the hearing officer wrote and u need to say exactly which ones are wrong. i messed this up and thats probably why i lost.

One important thing to note: during the waiting period for your Commission Appeal, if you find new employment, you still need to report this to TWC. Sometimes people forget this step because they're so focused on the appeal, but failing to report new employment could create overpayment issues if you ultimately win your appeal. Also, you asked about checking status - unfortunately, the TWC online portal doesn't show detailed status updates for Commission Appeals. The only way to check status is by calling the Appeal Department directly at 512-463-2800.

One more important thing - once you get your ReliaCard, I recommend immediately setting up direct deposit to your personal bank account for future payments. You can do this through your TWC account online. That way you won't have to worry about card deliveries for future payment requests. The direct deposit typically processes within 1-2 business days after payment is approved.

UPDATE: My ReliaCard just arrived via FedEx about 20 minutes ago! No signature was required - they just left it in my mailbox. It did come in a pretty plain-looking envelope, so thanks for the warning about that. Already called and activated it. Such a relief! Thank you all for your help and advice!

dont forget that u have to do ur work searches BEFORE ur payment request date... u cant just make them up when u request payment or TWC can disqualify u for misrepresentation (happened to my roommate

That's perfect documentation. One more tip - if you submitted your claim 3 weeks ago, you may be eligible for back payments for the weeks you've been waiting. When you do your first payment request, the system should prompt you about these weeks. Make sure you have your work search activities documented for ALL weeks since you first filed, not just going forward.

my uncle works at TWC and he says lots of people are getting these messages lately its normal

Quick update on my earlier comment - I just double-checked and according to the ID.me help center, a U.S. passport counts as a "primary document" but you'll still need something for the secondary verification. Good options if you don't have your SS card are: - W-2 from last year - Recent tax return (doesn't need to be the full return, just the first page with your info) - Utility bill with your name and current address - Health insurance card Hope this helps clarify things!

One more thing to remember - when you're requesting payments every two weeks, you'll report your work search activities based on your occupation and skills, not anything related to TriNet. The PEO relationship only matters for the initial claim filing and employer verification steps.

Good to know! I was wondering about that part too. This whole process is more complicated than I expected.

One important point about Walmart specifically: make sure you check your employee portal for any write-ups or performance issues before filing. Some Walmart locations try to document performance issues when they're planning to reduce hours, which they later use to contest unemployment claims. If you have a clean record, you're in a much stronger position. Also, Texas law specifically protects workers whose hours are reduced by 20% or more through no fault of their own. Your 70% reduction clearly qualifies. Just be prepared to explain that you remained available for more hours and did not refuse any offered shifts. This is crucial for TWC to determine it was employer-initiated.

update on my Target situation: i got approved!!! even with my 12 hours still being worked. my weekly benefit is $315 but after deductions for my part time work i get $229 per week from TWC. better than nothing and im still looking for a better full time job. hope this helps!!

Quick update for anyone finding this thread with a similar issue: TWC has acknowledged this is happening more frequently after their February system update. They're working on a fix, but for now, calling is the only reliable solution. Make sure you specifically mention the "identity resolution conflict" or "claim history conflict error" when you get someone on the phone - this helps them route you to the right department faster.

UPDATE: Finally got through to TWC this morning! Used the Claimyr service that someone recommended here and got connected in about 20 minutes. The rep immediately knew what the problem was when I mentioned "identity resolution conflict." They had to transfer me to a claims specialist who fixed it while I was on the phone. My correct claim is showing now and I was able to request payment for last week! They said the payment should process normally in 2-3 business days. What a relief! Thanks everyone for your help!

Update: The money finally hit my account this morning (the 11th)! So it was 3 business days after the processed date. Thanks everyone for your help and keeping me from panicking too much. Now I know what to expect for future payment requests.

this happens to me everytime lol. just when u start to worry the money shows up! glad u got paid!