
Ask the community...
Be VERY careful with these payment requests! I've been on Texas unemployment for 3 months now, and if you mess up ANYTHING on your payment request, you could wait WEEKS for them to fix it. Make sure you: 1) Answer all questions honestly (they cross-check with employers) 2) Report ANY income earned during that period, even tiny amounts 3) Have all your work search activities documented BEFORE you submit 4) Request payment on YOUR assigned day (not just any day) Also, they sometimes randomly select people for "interviews" about your work search - if that happens, your payments freeze until after the interview. KEEP DETAILED RECORDS OF EVERYTHING!!!
That's good to know about the interviews. I'll make sure to document everything carefully. Do you know if picking up a small gig job would mess up my benefits? I might have an opportunity for a weekend job but I'm worried it would cause problems with my claim.
You CAN work part-time and still get benefits, but you MUST report ALL earnings on your payment request for the week you WORKED (not when you got paid). They'll reduce your benefit amount using their formula, but you won't lose everything unless you earn more than your benefit amount. Just be 100% accurate with dates and amounts - they WILL check and even a small mistake can trigger an investigation that freezes your payments!
anyone else have problems with the TWC website on payment request days?? it always crashes on me right when im trying to submit
when I started my new job I jus didn't report nuthin til I got paid but then I had to do a phone interview with TWC later and explain everything... not sure if that was the right way but they didn't make me pay anything back
I worked in payroll for years and can confirm what everyone's saying - you're supposed to report based on when you WORKED those hours, not when they pay you. Your employer will be reporting your wages to TWC quarterly, and those reports show when the work was performed, not when it was paid out. If your reports don't match theirs, that's when problems happen.
make sure ur doing the right TYPES of work search!! not everything counts!!! i thought going on indeed and browsing jobs counted as a work search activity and then got audited and almost lost my benefits!!! had to appeal and everything!!
This is an important point. For anyone reading, acceptable work search activities in Texas include: - Applying for jobs online or in person - Interviewing for positions - Attending job fairs - Creating a profile on WorkInTexas.com - Registering with a staffing agency - Attending networking events specifically for job searching - Participating in job skills training or workshops Simply browsing job listings without applying or taking specific actions does NOT count as a work search activity.
Thank you everyone for the helpful information! I feel much better now. I'll keep detailed records of my 3 weekly work search activities in case I get audited, but won't worry about uploading anything during my regular payment requests. I'll also make sure I'm doing the right types of activities that TWC accepts. This community is great!
the hearing notice should tell u exactly what time to call and what number. DON'T BE LATE or they might do the hearing without u. and make sure ur phone is gonna work cuz if they cant reach u its automatic lose
After your hearing (hopefully you win!), be aware that your employer can appeal the decision if they're determined enough. Mine did, and we had to go through another hearing. Also, your benefits won't start flowing immediately - it usually takes 1-2 payment request cycles after a successful appeal for the payments to start coming through. Just be prepared for that financially if possible. One more tip: your former employer probably has done this before and knows the process. Don't let that intimidate you. The Hearing Officers are used to individual claimants being nervous and will make sure you get a fair hearing.
UPDATE: Finally got through this morning! Called right at 7am like suggested and only had to wait 20 minutes. Turns out they just needed to verify my work search activities for two specific weeks. The agent said the changing deadline dates was definitely a system glitch and that I wasn't in danger of losing benefits. She noted my account showing I had been trying to contact them multiple times. Thanks everyone for the suggestions!
Regarding payment delays: In previous outages, TWC has processed payments normally once systems were restored. However, if the outage lasts more than 48 hours, there might be a 1-2 day delay in payment processing as they work through the backlog. Direct deposits typically still process faster than debit card payments during these situations.
wait I thot TWC was doing away with paper checks?? my neighbor said they told him everybody HAS to do direct deposit now. maybe thats y ur checks not coming??
That information is incorrect. TWC strongly encourages direct deposit but still offers paper checks as an option for those who need them. They did implement a direct deposit requirement during the pandemic, but that policy was reversed in late 2023. Paper checks remain available for all eligible claimants.
UPDATE: My check finally arrived today! It was postmarked January 2nd, so it's been sitting in USPS limbo for over 2 weeks. Thanks everyone for your help - I'm definitely setting up direct deposit for my next payment request so I don't have to stress about this again.
Glad it finally showed up! Definitely go with direct deposit - it's so much faster. And remember to keep doing your work search activities while you wait for payments!
One thing to keep in mind is that the TWC representative has to follow a script and ask certain questions for legal reasons. Their demeanor shouldn't affect the outcome if your case is legitimate. For position elimination cases, the TWC is primarily checking: 1. That you were indeed laid off and didn't quit 2. That there was no misconduct involved 3. That you're available and actively searching for work Since you mentioned you have documentation confirming the elimination of your position, you're in a strong position. The determination is typically made within 7-10 business days after the fact-finding interview. If you haven't received a determination letter by then, you can check your claim status online or try contacting them again.
try going to ur local workforce center in person if u can. i had payment problems and had to go to the office and they fixed it right there. bring all ur paperwork and id with u. sometimes thats faster than waiting on the phone forever
Just wanted to follow up - sometimes these website errors happen when the system is trying to process your overpayment status. If you recently received the overpayment notice and it's in the "establishment phase," the payment system might not be fully set up yet, even if they gave you a due date. This happened to me and was very confusing. Make sure you document every attempt to pay, including screenshots of errors and notes about phone calls. If you do end up with a late fee, you can appeal it with this documentation and have a good chance of getting it removed. Good luck!
Update: Success! I went to the local Workforce office this morning. The person there said their payment system actually WAS having issues but she was able to take my payment directly and give me a receipt. So relieved! They also put a note on my account that I tried to pay online repeatedly before the deadline. Thanks everyone for your help!
Aisha Khan
I work for a company that does this all the time, switching peoples shifts with barely any notice. Total BS. Most people just quit cause they cant deal with it. Management doesnt care. They just hire new people.
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Nia Jackson
just wondering, have u talked to ur commander about this? maybe they could write u a letter explaining why u cant work nights because of army stuff? that might help ur case with TWC
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Anastasia Fedorov
•That's a brilliant idea! I have drill this weekend and will definitely talk to my commander about getting something in writing. Thank you!
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