Good luck with your claim! You've got excellent documentation which puts you in a strong position. One additional tip - when you file online, make sure to save screenshots of every page of your application before submitting. I've seen cases where people needed to reference exactly what they wrote in their initial filing during appeals. Also, create a dedicated folder (physical or digital) for all your TWC correspondence - you'll be getting letters, emails, and may need to track multiple deadlines. The fact that you reported to HR multiple times over 3 months really strengthens your case that you tried to resolve it internally first. Keep us posted on how it goes!

Just want to echo what others have said about keeping detailed records of EVERYTHING from this point forward. Save every email TWC sends you, write down dates and times of any phone calls (even if you don't get through), and keep copies of all documents you submit. Also, don't be discouraged if your initial claim gets denied - that happens more often than it should with harassment cases. The real decision often comes during the appeals process where you get to actually present your evidence to a hearing officer. I've seen people win appeals even after losing their initial claim when they had solid documentation like yours. One thing I wish someone had told me: if you do get denied initially, you only have 14 days to file an appeal, so don't wait around hoping they'll change their mind. File that appeal immediately and start preparing your case. You've got this!

Yes, you need to document all your work search activities. This includes job applications, attending job fairs, networking events, creating profiles on job sites, etc. WorkInTexas.com is Texas's official job matching system - you must register there and can use it to find and apply for jobs that count toward your work search requirements. Keep detailed records of all activities: company name, position, date, method of application, contact person if available. TWC may randomly audit your work search activities at any time.

I went through something very similar about 8 months ago - toxic management, constant schedule changes, and feeling like my mental health was crumbling. Here's what I wish I had known: START FILING IMMEDIATELY even if you're unsure about qualifying. The process takes time and you want to get your claim date established. When filling out the voluntary quit statement, focus on specific workplace violations rather than just "stress" - things like denial of legally protected time off, creating hostile work environment, or unsafe conditions carry more weight. Also, Texas law requires employers to provide a separation statement (Form C-28) within 10 days if you request it - this can sometimes work in your favor if they admit to the conditions you're describing. Don't let anyone discourage you from applying - I was initially denied but won my appeal because I had documentation. The key is being persistent and thorough with your evidence. Good luck!

I just went through this exact same process with my temp agency three months ago and want to share what worked for me. First - absolutely YES you can get benefits! Don't let anyone tell you otherwise. Here's my step-by-step approach that led to approval: 1. **File immediately** - I made the mistake of waiting 2 weeks hoping they'd call back. Don't do this. File as soon as they tell you no work is available. 2. **Use precise language** - When filing, I selected "still employed but hours reduced to zero" rather than "laid off." This is technically accurate since you're still on their roster. 3. **Document everything** - I screenshotted the text where my agency said "we'll call when something comes up" and saved voicemails. This was crucial when they contested. 4. **Be strategic about availability** - List yourself as available for all shifts/days. I initially said I couldn't work weekends and it almost cost me my claim. 5. **Stay in contact** - Call your agency once a week asking about new assignments. Keep a log of these calls. It shows good faith effort and proves ongoing unavailability of work. The whole process took about 3 weeks from filing to first payment. My agency (Kelly Services) did contest initially but gave up once I provided my documentation showing consistent "no work available" responses. One last tip: start applying to direct-hire jobs immediately for your work search requirements. TWC wants to see you're not just waiting around for temp work to materialize. You've got this! The system actually works when you know how to navigate it properly.

I'm currently in almost the exact same situation! My temp agency told me yesterday they don't have any assignments and will "reach out if something comes up." Reading through everyone's experiences here has been incredibly helpful and honestly a huge relief - I was really worried temp workers couldn't get benefits at all. Based on all the advice here, I'm planning to file my claim this week. I'm going to make sure I document everything, list myself as available for all shifts, and be clear that I'm still technically employed but with zero hours available. The tip about doing weekly check-ins with the agency to document their lack of work is genius - I'm definitely going to start doing that. One question for those who've been through this: when you file online, is there a specific option for "still employed but no hours" or do you have to explain the situation in a text field? I want to make sure I'm selecting the right options from the start to avoid any delays or confusion. Thanks to everyone who shared their experiences - this community is amazing for helping navigate these confusing situations!

I've been following this thread and wanted to add something important that hasn't been mentioned yet. When you file your TWC claim, make sure you select "left work for medical reasons" or similar wording rather than just "quit" - the specific reason you select can make a huge difference in how your claim is processed initially. Also, if your employer tries to contest your claim (which they might to avoid their unemployment insurance rates going up), having all that documentation everyone mentioned becomes even more critical. I've seen cases where employers claim the employee "abandoned their job" instead of acknowledging the medical separation. One more tip: if you have any coworkers who witnessed your struggles with the physical demands of the job or conversations about accommodations, ask them if they'd be willing to provide a brief written statement. Sometimes having witness testimony can really strengthen your case if it goes to appeal. The whole process can be stressful, but don't give up if you get an initial denial. Medical separations often get approved on appeal when you have proper documentation.

I work as a claims specialist (not with TWC but similar state agency) and wanted to emphasize something crucial that could make or break your case: timing matters A LOT. Don't wait until you're in severe pain or completely unable to work before starting this documentation process. The strongest medical separation cases show a clear progression where the person tried to continue working despite medical issues, sought treatment, got restrictions, attempted to work with their employer on accommodations, and only left when it became truly impossible to continue safely. Also, keep copies of EVERYTHING - not just emails but also any texts, photos of your work environment if relevant, and even notes from verbal conversations (date, time, who was present, what was discussed). I've seen cases won and lost based on small details in documentation. One final tip: when you file, be prepared for the possibility that TWC may require you to get an independent medical examination. This is normal for medical separation claims and isn't them doubting your condition - it's just part of their verification process. Your situation sounds like it should qualify if handled properly. Stay organized and don't let anyone pressure you into just quitting without following the proper steps!

Just wanted to add another perspective - I successfully got TWC benefits after quitting due to harassment from a coworker that management refused to address. The key was showing a clear pattern of escalation and documenting EVERY attempt to get help. What really helped my case was keeping a detailed log with dates, times, and witnesses for each incident. I also saved every email exchange with HR and my supervisor. When I had my determination interview, I was able to give specific examples like "On January 15th, I emailed HR about incident X, on January 22nd I followed up, on February 3rd I met with my supervisor about it" etc. The process took about 6 weeks total including the appeal, but I got approved and received back pay for all the weeks I had requested. Don't give up if you get initially denied - the appeal process is where you really get to present your case properly!

I went through something very similar about 8 months ago and was able to get approved for benefits after quitting due to a hostile work environment. The fact that you have email evidence of reaching out to management multiple times and getting no response is actually really strong documentation for your case. A few things that helped me specifically: - I created a chronological timeline of every hostile incident along with my attempts to resolve them - I included screenshots of all emails and any responses (or lack thereof) from management - During my determination interview, I emphasized that I made "good faith efforts" to resolve the situation through proper channels before quitting TWC will likely deny you initially - that happened to me too. But during the appeal process, I was able to present all my evidence to a hearing officer who understood that I had genuinely tried to work within the system before quitting. The whole process took about 7 weeks from filing to final approval, but I did get back pay for all those weeks. Don't let anyone discourage you from filing. Yes, the bar is high for "good cause" quits, but your situation sounds like it has the key elements TWC looks for. Good luck!