TWC website error when trying to pay overpayment due today - urgent help needed!

what kind of error mesage r u getting? sometimes the website is down for maintenance on sunday nights. have u tried using a diffrent browser or clearing ur cookies?

When I had an overpayment last year, I found out you can make payments by mail using a check or money order. Send it to: Texas Workforce Commission Benefit Overpayment Collections P.O. Box 149352 Austin, TX 78714-9352 Make sure you include your name, last four of your SSN, and a note that it's for overpayment. The downside is it won't be received today, but if you document that you attempted to pay online and the system wasn't working, you might be able to appeal any late fees. Taking screenshots of the error message would be helpful.

Oh man this makes me so mad!!! Their stupid website ALWAYS breaks when you need it most! And OF COURSE they'll still charge you late fees even though it's THEIR FAULT you can't pay on time! I had a similar issue last month and ended up having to fight with them for WEEKS to get the late fee removed. TWC is absolute garbage!!! 🤬🤬🤬

There's actually a direct number for Benefit Overpayment Collections: 512-936-3338. However, they're usually just as difficult to reach as the main TWC line. Since your payment is due today, I'd recommend documenting your attempts to pay online (with screenshots and dates/times) and sending a payment by mail as soon as possible. According to the TWC website, they generally give a 14-day grace period before assessing any additional penalties, though this isn't guaranteed. Also, have you tried accessing the payment system during non-peak hours? Early morning (before 8am) or late evening (after 7pm) sometimes has better results when the system is experiencing high traffic volume.

I was stuck in the same situation about 2 months ago, but I found a service called Claimyr that helped me get through to a TWC agent in about 25 minutes instead of calling for days. I was skeptical at first but it actually worked - they basically keep calling TWC for you until they get through, then connect you. I used it to explain my payment system issues and the agent was able to note my account that I had attempted to pay on time. Check out their website claimyr.com or their video demo at https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh to see how it works. Definitely saved me from late penalties.

try going to ur local workforce center in person if u can. i had payment problems and had to go to the office and they fixed it right there. bring all ur paperwork and id with u. sometimes thats faster than waiting on the phone forever

Just wanted to follow up - sometimes these website errors happen when the system is trying to process your overpayment status. If you recently received the overpayment notice and it's in the "establishment phase," the payment system might not be fully set up yet, even if they gave you a due date. This happened to me and was very confusing. Make sure you document every attempt to pay, including screenshots of errors and notes about phone calls. If you do end up with a late fee, you can appeal it with this documentation and have a good chance of getting it removed. Good luck!