TWC locked me out - stuck in 'late filing status' but 800-939-6631 never answers!

omg same thing happened to me last month!! its the WORST. i spent 4 days trying to get thru on that number. someone told me to try calling right when they open but that didnt work either

The 'late filing status' usually happens when you miss submitting a payment request during your assigned window. When this happens, you have to call that specific number to get it reset. Unfortunately, that line is completely overwhelmed right now because of the new verification system they rolled out. There are three options to try: 1. Keep calling but try between 7:00-7:30am when they first open 2. Send a message through your TWC portal (though responses take 5-7 days) 3. Visit a local Workforce Solutions office in person if possible - they can sometimes help reset these issues

I was in the exact same situation a few weeks ago after the TWC system glitched during my payment request. After wasting days trying to call that number with no luck, I finally used Claimyr (claimyr.com) and got through to a TWC agent in about 20 minutes. Saved me so much stress! They have a video showing how it works: https://youtu.be/V-IMvH88P1U?si=kNxmh025COIlIzKh The agent was able to remove the late filing status and process my payment request on the spot. The issue was resolved in one call.

THE WHOLE TWC SYSTEM IS DESIGNED TO MAKE YOU GIVE UP!!!!! I've been dealing with these people for 5 months and it's ALWAYS something new. First they said my identity verification failed (it didn't), then they said I didn't complete work searches (I DID and uploaded proof), and now they're saying I have an "overpayment" from 2 YEARS AGO?!?!? That 800 number is a JOKE. I sat on hold for 4 hours last week only to get disconnected when someone finally picked up. They're doing this ON PURPOSE to discourage people from collecting benefits WE PAID INTO with our taxes!!!!

Have you tried calling your state representative's office? When I had a similar issue that I couldn't resolve for weeks, I finally called my state rep and their office has liaisons that work directly with TWC. They helped me get my issue fixed within 3 days.

Update on the "late filing status" issue: TWC just posted on their website that there was a system error affecting accounts during the maintenance period. They're aware many people are getting the late filing message incorrectly. They recommend continuing to try the special number, but they're also working on a batch fix that should remove the late filing status for affected accounts within the next 2-3 business days. Keep checking your account daily to see if the status changes automatically.

Did u try the telecenter nunber instead? Sometimes they can help u even tho they say to call the other one. I got locked out last year and had to call like 60 times before gettin thru but the regular TWC number helped me. Also make sure ur not blockin ur caller ID cuz i heard they dont answer private numbers anymore.

Just wanted to update everyone on what finally worked for me. I tried the Claimyr service that someone recommended here, and I got through to TWC in about 30 minutes! The agent was super helpful and explained that my account got flagged during the system maintenance because I had logged in during the actual update window (totally my fault, I didn't read the maintenance notice). She removed the late filing status on the spot and processed my payment request. The agent said the payment should post within 2-3 business days. Such a relief! Thank you all for your suggestions - this forum saved my sanity!