Pennsylvania Unemployment

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  • Connect you to a human agent at the PAUC
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Listen, the most important thing right now is to DOCUMENT EVERYTHING. Every call, every attempt to log in, every error message. Note dates, times, and take screenshots. If you do get disqualified, you'll need all this for your appeal. As a former L&I employee, you should know how the system works better than most people. Use that knowledge to your advantage. Have you tried contacting your RESEA facilitator directly? Sometimes they're listed in the appointment notification email. Also, go IN PERSON to your local CareerLink office ASAP if phone/email doesn't work. Don't wait until the last minute.

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You're right about documentation - I've been taking screenshots of everything. I actually don't have my RESEA facilitator's contact info, just the generic appointment notification. Going in person is a good idea though - I'll try that tomorrow morning first thing. Thank you!

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Quick update based on your responses: You mentioned you were able to start the account recovery process through pacareerlink.pa.gov. Once you get in, IMMEDIATELY email the RESEA coordinator through the internal messaging system explaining the technical difficulties you experienced. This creates a timestamped record in their system. Also, the tip about going in person is excellent. Bring your ID and all documentation of your attempts to access the system. The on-site staff can often resolve these issues immediately and document that you made a good-faith effort to comply with requirements.

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Great news!!! I got my account access back this morning. I followed your advice and immediately sent a message to the RESEA coordinator explaining everything. I also went to the local office in person just to be safe. They were actually very helpful and added notes to my file about the technical issues. They even helped me reschedule my RESEA appointment for next week. Thank you all so much for the help - this community saved me from a potential benefits disaster!

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Jacob Lee

UPDATE: I finally got in! System is working now but super slow. For anyone still trying, be patient after you enter your PIN - it took almost 3 minutes for the next screen to load but it eventually did. Make sure you don't refresh or you'll have to start over!

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thanks for update! got in too just now. phew one more week done

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For future reference, the best times to file your weekly claim are usually Tuesday or Wednesday mornings between 9-11am. The system has the least traffic then. Sundays and Mondays are always nightmares because everyone tries to file as soon as the week opens up. Also, if you ever can't file online, remember you can use the PA UC phone filing system at 888-255-4728, though it's pretty tedious to use.

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Jacob Lee

That's really helpful advice! I'll definitely try mid-week next time instead of stressing on Sunday. Do you know if filing on a Tuesday vs Sunday affects when the payment gets processed?

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In my experience, as long as you file before Friday, payment timing stays the same. I file Wednesday mornings and still get paid on the same schedule as when I used to file Sundays. The system processes claims in batches regardless of which day you file.

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I have question related too this. My benefit year ended last week and I filled new claim. Will my money card still work for new benefits or do I need to download diferent app? Anyone know?

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Your existing Money Network card will continue to work with your new benefit year. You don't need a new card or a different app - funds from your new claim will be deposited to the same card once your new claim is approved. The app remains the same regardless of benefit year changes.

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Update: I found the app! For anyone else looking, search for "Money Network Mobile" exactly like that. Make sure the developer is Money Network Financial, LLC. I had to set up an account with my card info and now I can see all my transactions. Thanks for everyone's help!

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Glad you got it working! Did you have to verify your identity? Last time I tried setting up my account it kept saying they couldn't verify me and I gave up.

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I didn't have any verification issues beyond entering my card details and setting up security questions. Maybe try again? The app seems a bit finicky but at least I can see my funds now.

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i won my appeal btw! but it took foreverrr to get the decision. like 6 weeks after the hearing. they backdated the payments tho

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That's great to hear! Did you have to keep certifying for those weeks while waiting for the decision?

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yeah u should keep filing ur weekly claims even while waiting for the decision!! i almost messed that up but luckily my friend told me

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Just wanted to update that I checked with my neighbor (mentioned in my original post) and you guys were right - she's just getting regular UC benefits, not extended. She thought they were extended because she had applied once before in 2023 and been denied, so she was surprised to get approved this time. So that clears up that confusion! I'm going to CareerLink tomorrow as suggested.

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Good luck at CareerLink! Ask specifically about their RESEA program (Reemployment Services and Eligibility Assessment) - they sometimes have additional resources for people who have exhausted benefits.

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hey did anyone ever figure out if u need to keep filing the weekly claims even after benefits run out??? seems pointless but im worried about messing something up

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Yes, you should continue filing for 2-3 weeks after benefits exhaust. This maintains your claim as active in the system, which can be important if: 1) Any retroactive extensions get approved, 2) You need to provide proof you remained unemployed for other assistance programs, or 3) Your benefit calculation gets reviewed/adjusted. After those few weeks, there's no advantage to continuing unless specifically instructed by UC.

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When I got denied for CareerLink registration last summer, I had to actually call them to release the payment for the weeks after I registered. The system doesn't always automatically update. If you don't see payment in a week, definitely try to contact them!

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Oh, that's really good to know! I'll definitely call if I don't see anything by next week. Did you have trouble getting through on the phone when you called?

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One more important detail - make sure to check your dashboard on the PA UC portal regularly. Sometimes they'll post additional information there about your claim status that doesn't come through in emails or physical mail. In your situation, you should eventually see the status for that second week change from "denied" to "payable" once they process the correction based on your CareerLink registration date. This change sometimes happens silently in the system, so it's good to keep checking.

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I just checked my dashboard and nothing has updated yet. Still shows both weeks as denied. I'll keep checking daily though. Thanks for the tip!

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My husband just went through this last month. His claim took exactly 16 days to get approved. They're definitely backed up right now because of all the seasonal layoffs and construction jobs ending for winter. Just keep filing your weekly claims and make sure you're doing the required work searches. When his money finally came through, it included all the back weeks he certified for.

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YES the work searches!!!! I got denied because I didn't realize you MUST do the work searches even while waiting for determination. Don't mess that up or you'll regret it!

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Update on processing times: I attended a PA CareerLink workshop last week, and the presenter mentioned that the Department of Labor is currently processing a higher volume of claims than normal. They specifically mentioned that February-March 2025 has seen about a 22% increase in new claims compared to last year, which is affecting processing times. So the one-week timeframe is actually pretty good right now. And yes, definitely keep doing those work search activities - you need to record at least 3 per week (applications, interviews, workshops, etc.) to remain eligible, even during the determination period.

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Oh wow, I had no idea claims were up by that much. Makes sense why things might be taking longer. I've been keeping track of my work search activities in a spreadsheet so I don't forget anything when I do my weekly certifications. Thanks for the insider info!

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if u cant get thru to PA UC try calling right at 8am when they open. thats how i finally got someone. or try at like 2:57pm when most people probably given up for the day

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This actually worked for me too. I set an alarm for 7:58am and started dialing at exactly 8:00am. Still took a few tries but much better than midday when it's impossible.

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As a follow-up on your situation - pregnancy is protected under PA's unemployment rules. You are still considered "able and available" for work unless there's a specific medical restriction. If your claim is being held up because of your pregnancy (which would be discrimination), you should contact the Pennsylvania Human Relations Commission as well as the UC appeals office. In terms of immediate financial assistance while waiting, have you contacted local community action agencies? Many have emergency rental/utility assistance programs that don't use the same income calculations as state programs and can help bridge the gap while your UC claim is processing.

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I didn't know about community action agencies - I'll look into that immediately. And I'll keep documenting everything in case I need to file a discrimination complaint. At this point I'm willing to try anything to get some resolution. Thank you!

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Just wondering - once you get your card, does PA unemployment automatically keep sending payments to that card? Or do I need to reactivate something for biweekly payments? This is my first time on unemployment and I'm so confused by all the different steps.

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Once you have the Money Network card, all future payments will automatically be added to that same card as long as you continue filing your biweekly claims correctly. The card stays active for 3 years. If you want to switch to direct deposit, you need to update your payment method in your dashboard, but any payments already processed will still go to the card.

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my card took like 12 days to come after my payment date so dont panic if it doesnt show up right away

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Thanks for the heads up. I've been waiting 4 months for my claim to process, so I guess another 12 days won't kill me... though it might kill my credit score with these late payments piling up.

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One more thing to consider: check if your leave of absence qualifies for any other type of assistance. While regular UC might deny you, there could be other programs through your employer or state that can help. Also, make sure your appeal clearly explains that this was not voluntary - that's the critical factor in these cases.

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That's a good point. I'll look into other assistance options while I wait for the appeal. The paperwork definitely causes confusion because it says "approved leave" but that was their approval, not me requesting it!

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my friend just went thru this!! make sure u keep filing your weekly claims even while appealing!! if u win the appeal they'll pay u for those weeks but only if u filed!

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Oh wow, I didn't know that! Thank you so much for telling me - I probably would have stopped filing. I'll make sure to keep doing my weekly claims.

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