Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

As someone who's been on PA UC for about 8 months now, I can confirm that first payment anxiety is totally normal! What really helped me was understanding that the state has to run several verification checks on new claims before releasing that initial payment - things like confirming your employment history, wage records, and banking info. This is why first payments often take 4-5 business days instead of the usual 2-3. Once those checks are complete, your future payments should be much more predictable. Pro tip: I always file my weekly certification on Sunday evening rather than waiting until the last minute, and I consistently get paid by Wednesday morning. The system works, it just takes a bit longer to get you set up initially!

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This is exactly the kind of insight I wish I had when I was going through my first payment! Understanding that those verification checks are what cause the delay makes so much more sense than just wondering why it's taking longer than expected. The tip about filing Sunday evening is really smart too - I've been filing kind of randomly throughout the week but it sounds like having a consistent routine helps with predictable timing. Thanks for sharing your experience from 8 months on the system, it's really reassuring to hear from someone who's been through all the ups and downs of PA UC!

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I'm currently going through my first week on PA UC too - filed on Sunday and today is Thursday with no deposit yet. This thread has been such a lifesaver for understanding what's normal! The waiting is definitely nerve-wracking when you're not sure what timeline to expect. It's really helpful to hear from so many people who've been through this same experience. Carmen, glad your payment finally came through on Thursday - that gives me hope that mine might show up today or tomorrow too. I'll definitely be using all the tips people shared here about checking for correspondence, setting up bank alerts, and keeping track of the timing pattern once I get into the routine. Thanks everyone for sharing your experiences - it makes this whole process feel way less scary knowing other people have navigated it successfully!

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guys i just got my first payment after 8 weeks!!! don't lose hope!!!

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Congrats! That gives me some hope. Did you do anything special to make it happen?

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honestly, i just kept certifying and waiting. one day it just went through 🤷‍♂️

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I'm in a similar situation - filed 5 weeks ago and still radio silence! It's so stressful not knowing what's happening. I've been certifying every week like I'm supposed to, but my claim status just says "pending" with no explanation. Has anyone had luck with the online chat feature, or is calling really the only way to get a human? I'm getting desperate here 😫

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Just as a follow-up since I've now had a chance to test the chat feature myself - it does work, but there are some quirks. The biggest thing I noticed is that it seems to work much better on Chrome than on Safari or Firefox. Also, if you have any browser extensions for ad blocking or privacy, they might interfere with the chat function. I had to temporarily disable my extensions to get it working properly.

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This is why the PA UC system is so frustrating! All these technical requirements that aren't clearly communicated anywhere on their site. Thanks for sharing this info - I bet it would solve connection problems for a lot of people.

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I can confirm the chat feature is real and working for some people! I just tried it this morning around 8:30am and got connected to an agent after about 20 minutes. They were able to help me understand why my weekly certification was being held up. The agent explained that certain identity verification issues can now be resolved through chat instead of requiring a phone call. A few things I learned from my experience: - Make sure you have all your documents ready before starting the chat (they might ask for photos of your ID or wage statements) - The chat window will show "Agent is typing..." but sometimes there are long delays between responses - don't panic and close the window - They can't help with appeals or complex eligibility determinations, but basic account issues seem to be fair game For anyone who doesn't see the chat option, the agent told me they're gradually expanding access throughout 2025. She said to keep checking back every few weeks as more claim types get added to the system.

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This is really helpful info, thank you! I'm glad to hear someone else had success with it. Do you remember if they asked you to verify your identity through the chat, or did they already have access to your account info when you connected? I'm wondering what kind of documents I should have ready just in case. My issue is similar - stuck weekly certification that's been pending for over a week now.

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UPDATE: I tried the Claimyr service that someone recommended here and actually got through to a rep this morning! They said since I have documentation proving my new job starts on Monday, they can remove the RESEA hold. The payments should process within 2-3 business days. Such a relief! Thanks everyone for your help.

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Congrats on getting it resolved! That's awesome that it worked out before your Monday start date. I'm dealing with a similar RESEA issue right now - did the rep mention anything about how long these holds typically take to clear once they remove them? My situation is pretty much identical to yours.

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@Shelby Bauman The rep told me that once they manually remove the RESEA hold, payments usually process within 2-3 business days. In my case, she said it might be even faster since I had all the job documentation already uploaded. She also mentioned that having a definitive start date like (Monday helps) them prioritize these cases. Hope that helps with your situation!

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This is exactly why I hate dealing with PA UC! The RESEA system is such a mess and creates so many unnecessary headaches when people are already stressed about finding work. I went through something similar earlier this year where I had a job lined up but the RESEA requirement kicked in at the worst possible time. The key is definitely getting through to an actual person on the phone - the automated system and online uploads rarely resolve these issues on their own. Once you talk to a rep and explain you have a confirmed start date, they can usually clear it pretty quickly. The hardest part is just getting through to someone! Glad to see you got it sorted out with Claimyr. It's ridiculous that we have to use third-party services to access our own unemployment benefits, but if it works, it works. Good luck with the new job starting Monday!

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Totally agree! The whole system seems designed to make things as difficult as possible when people are already dealing with job transitions. I'm new to PA unemployment and honestly had no idea what RESEA even was until I got the notice. It's crazy that missing one appointment can hold up your entire claim, especially when you're literally about to start working. Thanks for sharing your experience - it makes me feel less alone in dealing with this bureaucratic nightmare!

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@Emma Taylor Exactly! The RESEA system feels like it was designed by people who never actually had to use unemployment benefits themselves. I m'actually going through something similar right now - got selected for RESEA right when I m'in final interviews for a position. It s'like the system has the worst possible timing. Has anyone figured out if there s'a way to get an exemption from RESEA if you can prove you re'actively in the hiring process with a company? I have email chains showing I m'expecting an offer next week, but I m'worried I ll'get hit with the same hold issue if I miss the appointment window.

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This is such a frustrating situation and unfortunately very common right now. I went through a similar RESEA nightmare last fall and it took me almost 6 weeks to get everything sorted out. Here's what finally worked for me: 1. Go back to the Career Link office in person with documentation of your original visit (receipt, appointment confirmation, anything). Ask them to print out a "compliance verification" showing you were there on the deadline day. 2. When calling UC, specifically mention that you need to speak with someone about "RESEA technical compliance issues" - this seems to get you transferred to people who actually know about these problems. 3. File a written appeal through your UC portal citing "good cause" for missing the sessions due to system failures. Include any documentation you have. 4. Contact your local state representative's office - they have UC liaisons who can fast-track these cases. I got a call back within 48 hours after contacting mine. The whole system is a mess right now, but you CAN get your benefits restored. Don't give up - you followed the rules and it's their technical problems that caused this. Keep fighting it!

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This is exactly the roadmap I needed! Thank you so much Keisha. I'm going back to Career Link tomorrow morning to get that compliance verification - I never thought to ask for something in writing proving I was there on the deadline. The tip about saying "RESEA technical compliance issues" when calling UC is gold - I've just been saying "RESEA problems" and probably getting transferred to the wrong people. I'm feeling much more hopeful about getting this resolved now. Really appreciate everyone's help in this thread - this community has been a lifesaver!

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I'm going through almost the exact same thing right now! Been waiting 5 weeks for my RESEA issue to get resolved. The Career Link portal crashed on me THREE times when I was trying to schedule my appointment, and then they marked me as non-compliant. It's so frustrating because we're doing everything we're supposed to do but their broken system is penalizing us. I finally got through to someone at UC last week who told me that they're seeing a massive increase in these technical failure cases. She said the best thing to do is keep detailed records of every error message, every phone call, and every visit. I've started taking photos of my computer screen whenever I get an error. One thing that helped me was emailing my local Career Link office directly (found the email on their website) with screenshots of the portal errors. At least that way I have written proof that I was trying to comply but couldn't due to their system issues. The staff person who responded actually seemed to understand the problem and said she'd add notes to my file. Still waiting for my benefits to be restored but at least I feel like I have better documentation now. This whole RESEA rollout has been a disaster - we shouldn't be losing benefits because their technology doesn't work properly!

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