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UPDATE: We got it resolved! It turns out the issue was exactly what someone here suggested - filing from the same computer/IP address flagged his claim for fraud review. He finally got through to someone at PA UC this morning who explained that his claim was in the identity verification queue even though he'd already completed ID.me. The rep manually verified his identity and released all his payments! They should be in his account within 2-3 business days. Thanks everyone for your help and suggestions!
Great news! Just curious, how did he finally get through to someone? I've been trying for days with no luck.
forgot to mention - make sure ur bank acct info is 100% correct. my friend put the wrong routing number and it delayed everything by another 3 weeks
Honestly the whole PA system is designed to make it as difficult as possible to get your benefits. I bet they'll keep sending checks just to make it harder for you. Not trying to be negative but that's just how they operate. They hope you'll miss a check in the mail and then they save money. DOCUMENT EVERYTHING!!!
While the system can definitely be frustrating, there's actually a legitimate reason for the delay. PA UC uses a verification process for new direct deposit information to prevent fraud. It's not designed to make you miss payments. If you're concerned about mail delivery, you can request mail forwarding or set up informed delivery with USPS to get digital previews of incoming mail.
Just to add a bit more info - when my payment method was changed from direct deposit to check last year due to a verification issue, I found that signing up for USPS Informed Delivery (it's free) was really helpful. You get daily emails showing images of mail that's about to be delivered to you, so you know when the check is coming. Helped ease my anxiety about missing an important envelope.
UPDATE: My first check came today, took 8 days from when it was issued. For anyone dealing with this in the future - they do show the payment date online, but not the actual mail date. Signing up for USPS Informed Delivery like someone suggested was super helpful! Now I just need to figure out how to get back to direct deposit eventually.
Glad you got your check! To switch back to direct deposit, you need to wait until the fraud hold expires (typically 6 weeks), then call and specifically request to be switched back. Make sure you have your banking information ready when you call. It took me about 3 calls to finally get someone who could help with this.
Also worth noting - make sure you continue filing your weekly claims every week even if you haven't received payment yet! Missing a week can create issues with your claim. And remember you need to be doing and documenting at least two work search activities each week. I learned that the hard way when they put a hold on my payments!
my sister just went thru this last month!!! took 4 days to get the money and it was direct deposit. but her friend got the ReliaCard and had to wait like 10 days for the stupid card to come in the mail first so ur lucky u picked direct deposit lol
One more tip - when you do get your hearing scheduled, make sure you call in 10-15 minutes early to the hearing. I was exactly on time for mine and the referee had already started talking with my former employer! Also, speak clearly and avoid interrupting anyone, even if they're saying things that aren't true. The referee will give you time to respond.
omg this happened to my cousin too! she said her boss was on the call for like 5 mins before she joined and she felt like the referee was already taking the bosses side
Responding to your question about presenting your case: Be concise and stick to facts. Write down bullet points before the hearing so you don't forget anything important. When the referee asks why you believe you should qualify for benefits, focus on: 1) Your work history at the company before the incident 2) The specific allegation made against you 3) Why the allegation is false (your evidence) 4) Any procedural problems with how the employer handled the situation Avoid emotional language or attacking your manager's character. Just state facts and provide evidence. If your manager interrupts you, let them finish and then ask the referee if you may respond.
Excellent progress! The 3-day wait is standard for the ICON database updates. Make sure when you call PA, you specifically mention that NJ has updated your status in the ICON system and provide that confirmation number. This will prevent them from simply telling you to call NJ again. Good luck!
FINAL UPDATE: Success! After waiting the 3 days, I couldn't get through to PA UC on the phone, so I used the Claimyr service someone mentioned here. Got connected to a UC rep in about 30 minutes. They confirmed they could now see the NJ claim was closed in their system. The rep processed my PA claim on the spot and said I should see payment for all weeks (including the ones during this mess) within 2-3 business days. What a relief! Thanks everyone for your help - this forum saved me!
btw if ur applying to jobs just to check the box make sure u dont apply to ones that will actually call u lol. my buddy got offered a job and when he turned it down they reported him to UC
Just to be clear - refusing suitable work can result in disqualification from benefits. The work search requirement is intended to help claimants find new employment, not just to "check a box." If you're offered a suitable position (comparable to your skills and previous wage), you're expected to accept it or risk losing benefits.
I had this exact problem in February. For anyone reading this in the future - make sure you're doing at least 3 QUALIFYING activities each week. Not everything counts as a work search activity. Reading job postings doesn't count. You need to be submitting applications, posting resumes, attending interviews, going to job fairs, etc. Here's a list of qualifying activities: https://www.uc.pa.gov/unemployment-benefits/job-search/Pages/default.aspx
THE PA SYSTEM IS A COMPLETE JOKE!!! My payment dates and transaction numbers mean NOTHING half the time. Last month I had TWO payments with transaction numbers that never showed up! Had to call 63 TIMES before getting through to someone who told me there was some stupid flag on my account that nobody bothered to tell me about!!! Don't trust their system - transaction numbers are meaningless until the money is actually in your account!!!
While I understand your frustration, transaction numbers generally do indicate that payments have been processed. What you experienced sounds like an exception rather than the rule. There are certainly cases where payments get flagged for additional review after initial processing, but for most claimants, a transaction number is a reliable indicator that payment is on its way. The PA UC system has its issues, but it helps to separate the typical experience from the outliers.
One thing I learned is that sometimes banks hold UC deposits for a day even after Money Network sends them! I use direct deposit instead of the card and my credit union always holds UC money for 24hrs after they receive it. So that might add extra time too if you're using direct deposit. But with the Money Network card it should be faster.
i forgot to say make sure you answer the question about "able and available to work full time" with YES even tho ur working part time. my friend got denied cuz she said no to that thinking it meant was she currently working full time
Thank you all so much for the helpful advice! I'm going to apply tomorrow and make sure I carefully track my hours each week so I can report my earnings accurately. I'll definitely answer YES to being available for full-time work. If I run into trouble getting through to someone, I'll try that Claimyr service. Really appreciate all the guidance!
Good luck! One last tip: Your first payment will probably take 2-3 weeks to process while they verify your information, so plan your budget accordingly. After that, weekly payments should be more regular as long as you file your weekly claims on time.
Benjamin Carter
In my experience with PA UC, the payments are generally processed within their system on the timeline they specify (so your payment will be processed within those 3 days). However, bank processing times vary significantly. Here's what typically happens: 1. UC processes the payment within their 3-day window 2. The ACH transfer is initiated to your bank 3. Your bank then applies their own processing timeline Most traditional banks do not post ACH deposits on weekends, though they may show as "pending." Online banks and some credit unions are more likely to post deposits on weekends. If your 3rd day falls on Saturday, you might see the deposit Saturday if you have a bank that processes weekend ACH transfers, but Monday would be more typical for most major banks.
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Victoria Jones
•Thank you for breaking it down so clearly! Based on everyone's feedback, I'm thinking I should probably plan for Monday just to be safe, but will be pleasantly surprised if it comes through on Saturday.
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Jessica Nguyen
just an fyi make sure u file ur weekly claim THIS sunday even if u havent gotten paid yet!!! a lot of people miss that first weekly claim cuz theyre waiting for the first payment and then have to call in and its a whole mess
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Victoria Jones
•Thanks for the reminder! I definitely will make sure to file on Sunday. Don't want to mess anything up now that it's finally approved.
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