I went through something similar a few months ago. Here's what worked for me: I called the UC service center every morning at exactly 8:00 AM for about a week straight. Finally got through on day 6. When I did reach someone, I explained that I discovered the error immediately after submission and was proactively trying to correct it. The rep was actually pretty understanding and made a note in my file that I had contacted them to report the correction voluntarily. They adjusted my claim and told me that because I was upfront about it, it wouldn't be considered fraudulent misreporting. The key is persistence with calling and being honest about the mistake when you do get through. Don't wait for the message system - it really can take weeks and by then your payment might already be processed incorrectly.

I've been dealing with PA UC for over a year now and want to echo what others have said about documentation being key. Save screenshots of every attempt you make to contact them - the busy signals, the message you send through the dashboard, everything. I learned this the hard way when I had a different issue and they initially claimed I never tried to contact them. Also, if you do use that Claimyr service someone mentioned, make sure to get the reference number or confirmation from the UC rep when they make the correction. Sometimes corrections get "lost" in their system and having that reference number saved me from having to re-explain everything months later. The good news is that $85 is a relatively small amount and since you caught it within 24 hours of submitting, it shows good faith on your part. I've seen people successfully correct much larger amounts without major penalties as long as they were proactive about it like you're being. Hang in there - their system is frustrating but correctable mistakes like this do get resolved!

I'm going through something similar right now - approved for 3 weeks then suddenly disqualified with a "failure to register with PA CareerLink" message even though I registered on day one! It's like they don't communicate between their own systems. I found out from a friend who works there that they're backlogged with employer responses and sometimes these come in weeks after initial approval, triggering automatic reversals. Since you have solid documentation of your layoff, you should definitely win the appeal. Just make sure to keep detailed records of everything - screenshot your dashboard messages, save all emails, and document every phone call attempt. The system is broken but persistence pays off. Good luck!

This is unfortunately becoming way too common with PA UC lately. I've been helping people in my community navigate these issues and what you're describing - approved then suddenly disqualified with a "voluntary quit" determination when you were clearly laid off - is happening a lot. Here's what I'd recommend based on what I've seen work: 1. **Get your employer involved ASAP** - Call your former HR department and ask them to verify what separation reason they reported to UC. Sometimes there's a miscommunication or clerical error on their end. 2. **Document everything** - Screenshot that dashboard message, save your layoff letter, and gather any emails about the department closure. You'll need this for your appeal. 3. **File that appeal within 15 days** but also try to resolve it faster through direct contact. The appeal is your safety net. 4. **Use the "Request Escalation" option** when you call - most people don't know this exists. After getting through (try Claimyr if regular calling doesn't work), specifically ask for your case to be escalated to a senior examiner for review. The fact that 20 people were laid off should make this pretty straightforward to verify. Your employer likely has records of the mass layoff that UC can access. Keep filing those weekly claims no matter what - I've seen people lose months of benefits because they stopped filing during appeals. You've got good documentation so you should win this, it's just a matter of getting someone to actually look at your case properly.

UPDATE: I finally got through! Called the 888-313-7284 number at exactly 8:00am and only waited about 15 minutes. The agent said there was a system-wide issue affecting some accounts, including mine. She filed my weekly claim manually over the phone and said the online system should work again for me next week. Thanks everyone for your help!

I'm trying to file my weekly claim and I can't get through

Thank you everyone for your help! I feel much better now understanding that I don't need to upload my CareerLink registration proof. I'll make sure to keep track of all my work search activities each week and report them when I file. I might still try Claimyr to get through to someone at UC just to make sure I'm doing everything right from the beginning. Really appreciate all the advice!

Just wanted to add that I've been on PA UC for about 6 months now and never had to upload CareerLink registration proof either. The systems do talk to each other like others mentioned. One tip though - when you're doing your work search activities, make sure you're being specific when you log them. Don't just put "applied for job" - include the company name, position title, and how you applied (online, in person, etc.). I learned this the hard way when they asked for more details during a phone interview. Good luck with everything!

Since you filed by phone, I wanted to follow up on your PIN question. Check your mail carefully - they typically send the PIN within 3-5 business days of your initial claim filing. If you don't receive it by Saturday, you have three options: 1. Try the online PIN reset feature at www.uc.pa.gov (but this sometimes only works if you already had a previous account) 2. Call the PIN reset automated line at 888-313-7284 3. If those don't work, you'll need to speak with an agent to get your PIN issued or reset And remember, once you start filing weekly claims, you must continue to file every week, even if your claim has issues or is under review. Missing weeks can create additional problems.

Just wanted to add my experience as someone who went through this recently - I also filed by phone on a Thursday and was confused about the timing. The agent I spoke with wasn't super clear either, but I did file that first Sunday and it worked out fine. One tip that helped me: when you do log in on Sunday, the system will show you exactly which week you're certifying for, so you'll be able to confirm it's the right timeframe. Also, keep notes of when you file each week - I started a simple calendar reminder because it's easy to lose track of the Sunday deadline when you're dealing with job searching stress. Good luck with everything! The first few weeks are always the most confusing but it gets easier once you get into the routine.