How to access my previous PA UC claim history? Need proof from old benefit year
So I'm currently on unemployment again (ugh, retail industry is brutal) but I need to provide documentation from my previous UC claim from last year to qualify for a housing assistance program. The application specifically needs proof of my benefit amount from Oct-Dec 2024. I've looked all over my dashboard but can only see my current claim info. Is there a way to access old claim history/payment records after a benefit year ends? The housing program needs this by next Friday and I'm getting nervous they'll reject me without it. Has anyone had to dig up old claim info before?
16 comments
Zara Shah
same issue last month!! the old claims dont show up in the regular dashboard you gotta click on "Payment History" then theres a dropdown menu where u can select previous benefit years. took me forever to find it lol
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Sean Flanagan
•I don't see that dropdown anywhere! Is it on the main UC dashboard or somewhere else? I only see payment history for my current claim.
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NebulaNomad
You need to request your official unemployment history through your PA UC dashboard. Look for "View Payment History" and there should be filters to see older claims. If that doesn't work, you can submit a formal request for records under "My Documents" and select "Request Claim Records." The system maintains records for at least 4 years, so your 2024 information will definitely be available. You may need to wait 24-48 hours for the system to process the request once submitted.
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Sean Flanagan
•Thank you so much! I found the Request Claim Records option but it says it could take 7-10 business days to process. My housing application is due next Friday... do you think it will come through in time?
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Luca Ferrari
•OMG I hate those processing times!! When I needed my records for my apartment application last month, I waited 12 DAYS before anything showed up!!! The system is SO BROKEN! I'd call them ASAP if I were you because waiting for the online request is a JOKE!!!
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Nia Wilson
I went through this exact thing! You don't actually need to wait for the formal request to process. Instead, go to the Claims Information page and click on "View Claim Summary." There should be a small dropdown in the top right where you can select previous benefit years. Print that page as a PDF - it shows your weekly benefit amount which is usually what housing programs need for verification. Good luck!
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Mateo Martinez
•This is good advice but I think it depends on what dashboard version they have? My brothers UC dashboard looks completely different from mine even though were both in PA. The newer version has the dropdown like you said but the older one doesnt have it. They keep changing the website and not telling anyone
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Aisha Hussain
I'm a career counselor who works with many unemployment claimants, and there are three ways to access your previous claim information: 1. Online request through "Request Claim Records" - takes 7-10 business days typically 2. Visit your local PA CareerLink office in person - they can print your records same-day 3. Call the UC Service Center directly - if you can get through, they can email your claim history For your housing application deadline, option 2 is probably your best bet. Just bring your ID and they can help you right away.
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Sean Flanagan
•Thank you! I didn't even think about going to CareerLink. There's one about 20 minutes from me, so I'll try that tomorrow. Do I need to make an appointment first or can I just walk in?
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Aisha Hussain
•You can walk in, but I'd recommend calling first to check their hours and confirm they can help with claim records. Some locations have reduced staffing on certain days. Just make sure to bring your photo ID and know your Social Security number.
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Ethan Clark
I had to get my old claim info when I was applying for a mortgage last year. Trying to call PA UC was impossible - busy signals for DAYS straight. I finally found this service called Claimyr (claimyr.com) that got me through to an actual UC agent in under an hour. They have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 The agent I spoke with was able to email me my full claim history for the past 2 years within minutes. Saved me from having to delay my mortgage application.
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Zara Shah
•does that thing really work?? i've been trying to call about my payment being stuck for 2 weeks with no luck
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Sean Flanagan
UPDATE: I want to thank everyone for your help! I ended up trying three things: 1. Submitted the online request through "Request Claim Records" 2. Called using that Claimyr service someone mentioned (got through in about 30 min) 3. Also went to CareerLink in person just to be safe In the end, the UC agent I spoke with on the phone was able to email me a PDF of my complete payment history from my previous benefit year within minutes. Already forwarded it to the housing program people. CareerLink also printed copies for me as backup. Thanks again for all the suggestions!
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Aisha Hussain
•Glad to hear it worked out! Smart move trying multiple approaches with a deadline coming up. Good luck with the housing application.
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Mateo Martinez
i had the complete opposite experience trying to get my old claims records. the careerlink near me said they couldnt help with UC stuff anymore and told me to just call. the UC ppl never picked up and i had to ask my old landlord for an extension on proving my income. the whole system is so stressful!!!
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Luca Ferrari
•EXACTLY!!! It's like they deliberately make everything confusing and impossible to access!! My CareerLink was the same way - totally useless for UC questions! The entire PA unemployment system is designed to make us SUFFER!!! 😡
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