PA UC claim showing 'active but unresolved' for husband but mine was approved - same employment situation!

Yes, this happens more than you'd think! The PA UC system sometimes processes identical claims differently because different examiners handle them. Your husband's claim might have been assigned to an examiner with a larger backlog, or there could be a small detail that triggered additional review. Have either of you worked anywhere else in the last 18 months besides the temp agency? Sometimes base year calculations can differ even if your most recent employment was the same.

same thing happend to me and my sister when we both got laid off from walmart last year. mine went thru in 2 weeks hers took like 7 weeks for no reason. PA UC is completly random i swear

This is a very common issue with PA UC claims processing. What's happening is that even though the circumstances appear identical, the claims are likely being processed by different examiners who may have different workloads or approaches to verification. A few things that could be affecting this: 1. Employer response timing - The temp agency might have responded to your claim verification request faster than your husband's 2. System flagging - Sometimes the system randomly flags claims for additional verification 3. Name verification issues - If your husband has a common name, it might require additional identity verification checks 4. Different processing queues - Claims enter different processing queues based on when they're submitted, even if it's the same day Your husband should continue filing his weekly certifications while waiting. Since you mentioned his claim is "active" but "unresolved," that usually means there's just a backlog issue rather than a problem with his eligibility.

I find it INSANE how PA UC can't process two identical claims the same way!!!! My brother and I went through this last year - SAME CONSTRUCTION COMPANY, SAME LAYOFF DATE, but his took 9 WEEKS while mine took 2 weeks!!! The system is BROKEN and nobody at UC seems to care that people have bills to pay while they take their sweet time processing claims. It's absolutely RIDICULOUS!!!

I struggled with this exact issue when my claim was stuck in "active but unresolved" status for weeks while trying to reach someone at PA UC. After getting disconnected dozens of times, I finally used a service called Claimyr (claimyr.com) that got me through to an actual person at the UC service center in about 45 minutes. The agent was able to see exactly what was holding up my claim and fixed it right away. They have a video demo that shows how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 Might be worth trying since your husband's situation seems straightforward and probably just needs someone to look at it manually.

From what I understand, even identical claims can end up on different processing paths depending on several factors. It's not uncommon for one person to get approved quickly while another waits weeks or months. My advice: 1) Make sure your husband continues filing his weekly certifications exactly as required 2) Check his dashboard for any action items or messages (sometimes they're easy to miss) 3) If it's been more than 3 weeks, he should request an escalation when he calls 4) Double check that his identity verification (ID.me) was fully completed - sometimes it looks complete but isn't Most importantly, don't panic. As long as his claim says "active" and not "inactive" or "denied," he will likely get all backdated payments once it's resolved.

wait did u guys file on the same computer? sometimes that gets flagged as fraud even tho its not

Update us when your husband's claim gets resolved. I'm curious to know what was causing the delay. This kind of information helps others in similar situations. And don't worry too much - as long as his claim is "active" he should eventually receive all backdated payments from the time he first filed.

UPDATE: We got it resolved! It turns out the issue was exactly what someone here suggested - filing from the same computer/IP address flagged his claim for fraud review. He finally got through to someone at PA UC this morning who explained that his claim was in the identity verification queue even though he'd already completed ID.me. The rep manually verified his identity and released all his payments! They should be in his account within 2-3 business days. Thanks everyone for your help and suggestions!

Great news! Just curious, how did he finally get through to someone? I've been trying for days with no luck.

This is such valuable information for everyone dealing with similar issues! It's crazy that filing from the same computer can trigger a fraud flag, but at least now we know. I'm dealing with a delayed claim myself and wondering if I should try that Claimyr service too. How much did it cost if you don't mind me asking? And congrats on getting it resolved - must be such a relief to finally have those payments coming through!

Wow, what a journey! Thanks for sharing the update - this is exactly the kind of information that helps others in the community. The same computer/IP address issue is something I never would have thought of, but it makes total sense from a fraud prevention standpoint. It's frustrating that the system doesn't distinguish between legitimate household members filing separately vs potential fraud, but at least now we know to be aware of this. Really glad you both got it sorted out and that your husband will be getting his backpay soon. Must be such a huge relief after weeks of uncertainty! This thread is going to be super helpful for anyone else who runs into similar issues with identical claims being processed differently.

This is exactly the kind of helpful information this community needs! As someone who works in IT, the same IP address triggering fraud detection makes perfect sense from a technical standpoint, but it's really unfortunate that the PA UC system doesn't have better protocols for handling legitimate household applications. For anyone else reading this - if you're in a household where multiple people need to file UC claims, consider using different devices or even different internet connections (like mobile data vs home wifi) to avoid this issue entirely. It's ridiculous that people have to think about this, but better to prevent the problem than deal with weeks of delays. So glad you both got it resolved and thanks for updating the thread with the solution!

This entire thread is such a perfect example of why community forums like this are so valuable! The fact that you were able to crowdsource the solution (same IP address causing fraud flags) and then come back with the resolution is exactly how these communities should work. I'm bookmarking this thread because I know it's going to help so many people in similar situations. The tip about using different devices/connections for household applications should honestly be pinned somewhere - that's the kind of practical advice that can save people weeks of stress and financial hardship. Congratulations on getting both claims resolved! It must feel amazing to finally have that uncertainty behind you and know the backpay is coming. Thanks for being such an active participant in helping others troubleshoot their issues too.

This is such a valuable thread! As someone who just joined this community, I'm blown away by how helpful everyone has been in troubleshooting this issue. The fact that filing from the same computer/IP address can trigger fraud detection is something I never would have thought of, but it makes perfect sense. I'm actually dealing with a similar situation right now - my claim has been stuck in "active but unresolved" status for about 2 weeks. Reading through all the suggestions here, I'm wondering if I should try that Claimyr service since calling PA UC directly has been impossible. The busy signals and disconnections are so frustrating when you're already stressed about finances. Thanks for updating us with the resolution! It's going to help so many people who find this thread in the future. And the tip about using different devices for household applications is gold - definitely something PA UC should warn people about on their website.