Unable to Access NY.gov for Unemployment Certification - Connection Reset Errors for Two Days Straight
Been trying to login to my ny.gov for two days straight and keep getting connection reset errors. My internet is working fine and I can access other websites. I just tried again at 11:20 and got the same error message. Every time I try to go to my.ny.gov, I keep getting "This site can't be reached" followed by "The connection was reset." The browser shows "ERR_CONNECTION_RESET" at the bottom of the error page and suggests "Try: Checking the connection" but my connection is perfectly fine since I can browse other sites without any issues. I've tried different browsers, cleared my cache, restarted my computer, even tried on my phone with 27% battery and still nothing works. I'm getting really worried because I need to submit my weekly unemployment certification and don't want to miss the deadline. Is the NY.gov site down for everyone or is it just me? Any suggestions on how to fix this? Has anyone else resolved this issue successfully? I'm desperate at this point.
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AstroAdventurer
Same here in Buffalo! Try clearing your cache and cookies. That worked for me last time the site was acting up. Also try using a different browser like Firefox instead of Chrome.
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Carmen Lopez
•tried that already 😩 still getting the same error message
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Andre Dupont
•its definitely a system wide issue, my cousin in Albany is having the same problem
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Zoe Papanikolaou
I had the same problem but found a way to actually talk to someone. Used claimyr.com to get through on the phone. It costs $20 but they dial and wait on hold, then call you when an agent picks up. Here's a video about it: https://youtu.be/Rdqa1gKtxuE
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Jamal Wilson
•sounds sketchy af, is this legit? 🤔
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Zoe Papanikolaou
•100% legit used it twice now. Worth every penny when ur desperate to talk to someone
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Mei Lin
•can confirm, used it last week when the website was down too
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Liam Fitzgerald
NYSDOL needs to get their act together fr fr. How we supposed to certify when their website be acting like its from 1995 🤡
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GalacticGuru
•facts 💯 system always down when rent due smh
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Amara Nnamani
Hey everyone - IT professional here. This is likely due to server maintenance or overload. Here's what you can try: - Use incognito mode - Try early morning (like 5-6am) when traffic is low - Check NYSDOL Twitter for updates - If desperate, call them using claimyr.com (they'll wait on hold for you) - Document all your attempts with screenshots The system usually comes back up within 48-72 hours. Keep trying!
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Giovanni Mancini
•MVP right here with the actual helpful info 🙌
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Carmen Lopez
•thank you! gonna try early morning tomorrow
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Fatima Al-Suwaidi
yall remember when they updated the site last year and it was down for a whole week lmaooo
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Dylan Cooper
Try using your phone instead of computer. Sometimes the mobile version works better
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Sofia Morales
•mobile site is down too rn
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