Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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The whole system is so confusing!! Why can't they just post the rates clearly online instead of making everyone hunt around for information? I spent hours on the NYS Department of Labor website last month trying to figure this out.
One thing to remember is that the taxable wage base for 2024 increased to $12,300 per employee, up from $12,000 in 2023. So even if your rate stays the same, you'll be paying slightly more per employee due to the higher wage base.
Good point about the wage base increase. That definitely affects my calculations. Do you know if there are any other changes for 2024 I should be aware of?
@Angelina Farar That s'a great point about the wage base increase! I m'also wondering if the subsidiary tax rate or any of the administrative fees changed for 2024. With 8 employees, even small percentage changes can add up quickly in the budget planning.
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hey at least u got approved, mine been in adjudication for 8 weeks now with no end in sight
Have you tried calling to see what specific issue is holding up your claim? Sometimes there's additional documentation they need that isn't clearly communicated through the online portal.
For future reference, you can also check your payment history and pending weeks through the NY.gov unemployment portal once your claim is approved. It should show a breakdown of all the weeks you're entitled to receive back pay for. The processing time for the actual payments can vary - some people get it within a few business days, others might wait up to two weeks depending on how backed up their system is. Hang in there, the financial relief should be coming soon!
That's really helpful to know about checking the portal for payment breakdown! I'm in a similar situation waiting for back pay and wasn't sure where to track the status. Do you know if there's any way to see estimated payment dates, or is it just a waiting game once everything shows approved?
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definitely keep filing weekly! friend of mine stopped filing during adjudication thinking it didn't matter and lost out on like $4000 in back pay
I'm going through something similar right now - filed in January and still waiting on adjudication for an identity verification issue. Reading all these responses gives me some hope that I'll eventually get the back pay. It's frustrating how long these processes take, especially when you're already financially stressed. Michael, I hope your claim gets approved soon and you get all that money you've been waiting for!
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Just went through this last month! Got my first payment exactly 3 business days after completing my waiting week. Make sure you're checking both your bank account AND the payment history section on the DOL website - sometimes there's a delay between when it shows as processed vs when it actually hits your account. Also double check that your direct deposit info is correct in your profile, that can cause major delays if it's wrong.
this is exactly what i needed to hear! gonna double check my direct deposit info right now just to be safe. thanks for the tip about checking both places 🙏
Been waiting 6 days now since my waiting week ended and still nothing 😩 Direct deposit is set up correctly and I've been certifying every week. Starting to get worried something went wrong with my claim. Might have to try that claimyr thing everyone's mentioning if it doesn't show up by tomorrow
Giovanni Mancini
I've been trying to reach someone at NYS Department of Labor for weeks about my eligibility question but their phone lines are always busy or I get disconnected. Has anyone found a way to actually talk to a real person there? This is so frustrating when you need answers about whether you even qualify.
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Giovanni Mancini
•Really? That sounds too good to be true but I'm desperate at this point. Did they charge you a lot for it?
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Fatima Al-Suwaidi
•They focus on getting you connected rather than the cost aspect. For me it was worth it just to finally talk to someone who could answer my specific eligibility questions instead of guessing from the website.
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Dylan Cooper
Don't forget you also have to be able and available for work and actively seeking employment. NYS Department of Labor requires you to make at least 3 job contacts per week and keep a log of your job search activities. Even if you qualify initially, you have to maintain eligibility by meeting these ongoing requirements.
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Jamal Wilson
•Good point! I've already started applying to other jobs since my hours got cut. Should I start keeping track of those applications now even before I file my claim?
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Liv Park
•Yes, definitely start keeping track now! Even though you haven't filed your claim yet, having that documentation ready will help when you do apply. NYS Department of Labor wants to see that you're serious about finding work. Keep records of where you applied, when, what position, and any responses you get. It'll make the weekly certification process much smoother once your claim is approved.
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