New York Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Just a heads up - if you received a large amount in unemployment benefits and didn't have taxes withheld, you might want to consider making estimated tax payments for 2025 if you're still receiving benefits. The IRS can charge penalties if you owe too much at filing time.

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I'm in a similar situation and just wanted to share what I learned from my tax preparer. If you didn't have taxes withheld, you'll likely need to pay quarterly estimated taxes going forward to avoid underpayment penalties. The safe harbor rule is to pay at least 90% of this year's tax liability or 100% of last year's (110% if your AGI was over $150K). Also, don't forget that unemployment benefits might push you into a higher tax bracket, so the effective rate could be more than the 22% someone mentioned earlier. I ended up owing about $2,400 on $10,000 in benefits between federal and NY state taxes.

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This is really helpful information, thank you for sharing your experience! I'm definitely in a similar boat - received about $12,000 in unemployment last year with no withholding. The quarterly estimated tax payments tip is something I hadn't considered. Do you know if there's a specific form or process for setting those up with the IRS? And wow, that's a significant amount you ended up owing - I better start setting money aside now before I file my return.

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If you're having trouble getting through to the NYS Department of Labor to ask questions about job market conditions or your claim status, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Really helped when I couldn't get through the regular phone lines to discuss my job search requirements.

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Interesting, never heard of that. Did they actually help you get better information about the job market or just general claim stuff?

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They got me connected to an agent who explained the job search requirements better and helped me understand what types of work I needed to be applying for to meet the NYS Department of Labor standards.

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Economics is weird but basically full employment is when everyone who wants a job can find one relatively quickly. The actual percentage changes over time but it's usually considered somewhere between 4-5%. During the 2008 recession unemployment hit like 10% which was way above full employment.

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@Makayla Shoemaker It really depends on your industry and location within NY. The overall state unemployment rate might show full "employment numbers," but some sectors are still recovering differently. I d'suggest checking the NYS Department of Labor s'industry-specific data on their website - they break down employment by sector and region. That might give you a better sense of whether your field is competitive right now versus the overall state average.

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@Freya Andersen makes a great point about checking sector-specific data. I m'in retail management and even though the overall numbers look okay, it feels like there are way more applicants for each position than there were a few years ago. The NYS Department of Labor website has those industry breakdowns but they re'kind of hard to navigate - you have to dig around to find the detailed reports by region and job category.

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Welcome to the unemployment club! I've been dealing with NYS DOL for about 3 months now. Yes, you file weekly and get paid weekly (after the waiting week), but here's what nobody tells you upfront - set up direct deposit ASAP through your online account. Paper checks can take forever and sometimes get lost in the mail. Also, keep detailed records of every weekly certification you submit because if there are any issues, you'll need to reference dates and what you reported. The system can be glitchy so screenshot your confirmations. Good luck!

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Great advice about keeping records! I'm definitely going to screenshot everything. Quick question - when you set up direct deposit, does it go into effect right away or does it take a few weeks to kick in? I want to make sure I don't miss any payments while it's processing.

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Just wanted to add my experience - I'm about 8 weeks into unemployment and the weekly schedule works pretty well once you get into the routine. I file my weekly certification every Sunday night (the system opens at midnight Sunday) and my direct deposit usually hits my bank account by Tuesday or Wednesday. One tip: if you ever miss your weekly certification deadline, you can still file it late but it might delay your payment by a few days. Also, make sure your bank account info is correct in your profile - I had a typo in my routing number initially and it caused a 2-week delay while they sorted it out. The direct deposit setup is instant once you save it in your account, so definitely do that right away!

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This is super helpful! I'm just starting out with unemployment and was really confused about the timing of everything. So if I understand correctly, I should file every Sunday night and expect payment by Wednesday? That actually sounds pretty reasonable. I'm definitely going to double-check my bank info before I submit anything - a 2-week delay because of a typo sounds like a nightmare! Thanks for sharing your experience, it makes me feel more confident about the process.

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This ID.me verification nightmare is exactly why I switched to documenting everything when dealing with NY unemployment. I keep screenshots of every step, save all confirmation emails, and even record the date/time I completed each process. When this happened to me in December, having that documentation made all the difference. The agent was able to use my timestamps to locate my verification in their system. Pro tip: if you haven't already, log back into your ID.me account and take screenshots of your completed verification status page - sometimes the agents can use that info to manually locate your record in their database. It's crazy that we have to do their job for them, but at least it gets results faster than waiting for their systems to sync properly.

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@Giovanni, that's excellent advice about documenting everything! I wish I had thought to take screenshots of my ID.me verification status page when I was going through this. For anyone else dealing with this issue, another thing that helped me was writing down the exact error messages or responses the DOL agents gave me each time I called. When I finally got through to someone who could actually help, I was able to tell them exactly what the previous agents had said, and it helped them understand that this was a system issue rather than me not completing the verification properly. It's frustrating that we have to become our own case managers, but your documentation strategy is spot on!

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I'm dealing with this exact same issue right now and it's driving me crazy! Completed my ID.me verification 8 days ago, have the confirmation email, but when I finally got through to DOL yesterday they said there's no record of it. The agent even suggested I might have done it wrong, which was so frustrating because I literally have proof that it was completed successfully. Reading through all these comments is both helpful and infuriating - helpful because now I know what to ask for (Tier 2 specialist and the identity verification queue check), but infuriating because this is clearly a widespread system problem that DOL should have fixed by now. It's 2025 and their systems can't properly communicate with a third-party verification service? @Giovanni, congratulations on getting yours resolved! Can you share exactly what you said when you asked for the Tier 2 specialist? I want to make sure I use the right terminology when I call back tomorrow. This whole process shouldn't require us to become experts in their internal procedures just to get our own benefits released. Thanks everyone for sharing your experiences - at least I know I'm not going crazy and this really is a system-wide issue!

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Just went through this process myself earlier this year! A few additional tips that helped me: 1) Take screenshots of everything when you file - the website can be glitchy and you want proof of what you submitted 2) Create a dedicated email folder for all NYS Department of Labor correspondence so nothing gets lost 3) If you're laid off, ask your employer for a letter stating the reason for separation - this can help avoid adjudication delays 4) Don't panic if your first payment takes 2-3 weeks, that's normal processing time. The whole experience is stressful but thousands of people go through it successfully every week. You've got this!

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Thank you so much @48259063b1fa! Taking screenshots is such a smart idea - I never would have thought of that but it makes total sense given how important this stuff is. The email folder tip is great too, I'm definitely going to set that up. One more question if you don't mind - when you mention asking for a separation letter from your employer, should I do that right when I get laid off or wait until I'm actually filing the claim? I want to be prepared but don't want to seem like I'm jumping the gun.

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@c9b7ff0e446a I'd definitely ask for the separation letter right when you get laid off - there's nothing wrong with being prepared! Your employer will have all the details fresh in their mind, and it shows you're being proactive about the transition. Plus, if your HR department is anything like mine was, they'll probably appreciate that you're taking care of the paperwork early rather than calling them weeks later when they've moved on to other things. Just frame it as "I want to make sure I have all the documentation I need for unemployment filing" - most employers understand this is standard procedure after layoffs.

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I went through this exact situation last year and understand how overwhelming it feels! One thing that really helped me was creating a simple calendar system to track everything - I marked my weekly claim filing days (I always did mine on Sundays), job search deadlines, and any important dates from NYS Department of Labor correspondence. Also, start gathering your employment documents now while you still have access to everything - pay stubs from the last 18 months, your W2s, and any employment contracts. The worst part is the waiting and uncertainty, but once you get into the routine of weekly claims and job searching, it becomes much more manageable. And remember, unemployment benefits are something you've earned through your previous work contributions - don't feel guilty about using a system you've paid into!

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