Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Just went through this myself last month. File today if you can - the earlier you file, the earlier your effective date starts. Even if they determine you're not eligible initially, you can appeal and if you win the appeal, you'll get backpay from your original filing date. Don't wait!
I went through something similar when I was terminated for "performance issues" after reporting wage violations to HR. My advice: file immediately and be completely honest about the safety complaints you made. NYS DOL actually protects workers who report safety violations under whistleblower laws, so mentioning that complaint could actually help your case rather than hurt it. When I filed, I included all the details about my complaint and the timeline - it showed a clear pattern of retaliation. The adjudicator sided with me because the timing was too suspicious. Also, keep records of everything related to the unsafe conditions you reported - emails, photos, witness names, dates. This documentation could be crucial if your employer contests the claim.
This is incredibly helpful advice! I hadn't thought about the whistleblower protection angle. Do you happen to know if there's a specific timeline for when retaliation cases are strongest? Like, if I was fired the day after complaining about safety issues versus a week later, does that make a difference in how NYS DOL views it? I'm trying to figure out how to present my case since there was only about 3 days between when I reported the unsafe ladder situation and when they terminated me for "performance.
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I went through this nightmare too a few weeks ago! After failing the photo verification about 12 times, I discovered that the issue was actually my internet connection being too slow. ID.me needs a stable, fast connection to process the facial recognition properly. I switched from my WiFi to my phone's hotspot and it worked immediately. Also, make sure you're holding your device completely still - even tiny movements can cause it to fail. The system is way more sensitive than it should be, but once you figure out the right combination it usually works. Don't give up!
That's a really interesting point about the internet connection! I never considered that the facial recognition might need more bandwidth than regular web browsing. I've been having intermittent WiFi issues lately, so that could definitely be part of my problem. I'll try using my phone's hotspot when I attempt the verification again. Thanks for sharing that tip - it's not something you'd think of right away but makes total sense!
This thread has been so helpful! I'm dealing with the exact same ID.me verification issues right now and it's been driving me crazy. I've tried probably 6 times over the past few days with no luck. Reading through everyone's solutions, I think my main problems are probably using Safari (I'll switch to Chrome) and not having clean enough lighting. I didn't realize glasses could be an issue either - I'll definitely try without them. One question though - for those who did the video call option, do you need to have all your documents ready beforehand or do they tell you what to get during the call? I want to be prepared if the photo thing still doesn't work after trying all these suggestions. Really appreciate everyone sharing their experiences, it makes me feel less alone in this frustrating process!
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To answer your tax question from earlier - you can choose to have 10% federal taxes withheld from your UI payments, but you'll still owe state taxes at the end of the year. Many people don't realize unemployment benefits count as income for tax purposes and get surprised come tax season.
Good to know, thanks! I think I'll opt for the withholding to avoid a big surprise later.
Another thing to consider is that if you receive any severance pay, it might affect when you can start collecting benefits. NYS Department of Labor has specific rules about how severance is treated - sometimes you have to wait until your severance period ends before you're eligible. Also, if you do any freelance or part-time work while collecting, you have to report it and it can reduce your weekly benefit amount. Just make sure you're completely honest about any income because they do cross-check with other state agencies.
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Call them. That's what I had to do. The website is useless for anything beyond basic stuff.
Yeah but calling means being on hold for 3 hours if they even pick up at all
Try using claimyr.com - they'll wait on hold and call you when they get a real person. Saved me hours of frustration!
I had this exact same problem a few months ago! What finally worked for me was logging in early in the morning (like 6-7 AM) when the system is less busy. The payment history section loaded much better and I was able to select the full year range. Also make sure you're using a desktop/laptop instead of mobile - the mobile site cuts off some of the options. If you still can't get the print function to work, try right-clicking on the page and selecting "Print" from your browser menu instead of using their print button. Hope this helps!
NeonNinja
Update: My payment from Tuesday did go to KeyBank! But now I'm anxiously waiting for the card. Called the KeyBank number and they confirmed it was mailed yesterday, so hopefully I'll have it by next week. Thanks everyone for your help!
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Anastasia Popov
•nice! glad it worked out
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Natalie Adams
Great to hear you got it sorted out! Just a heads up - once you get the KeyBank card, you can also set up online access at keybank.com to check your balance and transactions without having to call. Makes it way easier to track when future payments hit your account. Hope your card arrives quickly!
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LordCommander
•That's really helpful to know about the online access! I didn't realize you could do that with the KeyBank card. Will definitely set that up as soon as I get it. Thanks for the tip!
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