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Just remember that your first payment might include back pay if there was any delay in processing your initial claim. So don't be surprised if the amount is higher than expected - that's actually a good thing!
I'm going through the same situation right now! My claim was approved on Wednesday and I'm still waiting for the deposit. From what I've read on the NYS DOL website, they say to allow 2-3 business days for direct deposit after your weekly certification shows as "paid." It's nerve-wracking when you're counting on that money, but it sounds like the system is just slow. Hang in there Diego, hopefully we both see our payments soon!
been getting UI for 8 months now and its always different timing. sometimes tuesday sometimes friday. just depends on their system i think. as long as you certified properly youll get it eventually
I've been on unemployment for about 6 months now and can share what I've learned about the timing. NYS DOL usually processes payments 1-3 business days after you certify, but there are a few factors that affect when it actually hits your account: 1) Your bank's processing speed (some credit unions are faster than big banks), 2) Whether you have direct deposit vs. debit card, and 3) Any system maintenance they might be doing. I keep a little buffer in my budget now since I've learned it's not always predictable. If you're really concerned about this week's payment, you can call the automated system at 1-888-581-5812 to check if it was released - that usually tells you if the delay is on their end or your bank's end.
This is really helpful info, thank you! I didn't know about the automated phone system to check payment status. Quick question - when you say direct deposit vs debit card affects timing, which one is typically faster? I have direct deposit set up but wondering if switching to the debit card option would be more reliable.
The whole system is so confusing! I never know if I'm doing the job search part right. How many jobs do you have to apply to each week?
One thing that might help your case is that you mentioned HR said it was a layoff while your supervisor said termination for cause. That discrepancy could work in your favor during the adjudication process. When you file, make sure to explain the attendance issues were due to car problems and that you tried to work with your supervisor on solutions. Document everything you can remember about those conversations. The NYS Department of Labor looks at whether the employer followed progressive discipline policies and if you made good faith efforts to address the issues. Since there's conflicting information from your former employer, they'll have to provide documentation to support their position.
That's really helpful to know about the discrepancy potentially working in my favor! I didn't think about documenting those conversations with my supervisor about trying to work around the car issues. Do you know if text messages or emails count as good documentation, or does it need to be something more formal? I'm pretty sure I have some messages where I was explaining the situation and asking about flexible start times.
Also watch out for partial unemployment if you're only getting reduced hours instead of full layoffs. A lot of construction workers don't realize they can file for partial benefits when work slows down but doesn't stop completely.
Don't forget about unemployment due to workplace injuries too. If you get hurt on the job and can't work while recovering, you might be eligible for temporary disability benefits through workers' comp, but there can also be situations where unemployment benefits apply if you're able to work but your injury prevents you from doing your specific construction job. I learned this the hard way after a back injury last year. The NYS Department of Labor can help you figure out which benefits you qualify for, but it's worth knowing that construction workers have some unique situations that office workers don't typically face.
That's really valuable information about injury-related situations! I hadn't considered how workers' comp and unemployment benefits might overlap or differ. Construction definitely has more physical risks than desk jobs. Did you have to navigate between different agencies or was NYS Department of Labor able to help coordinate everything? Sounds like having that injury really taught you about the system the hard way.
Ethan Anderson
I'm in a similar situation - got approved about a week ago and still waiting for my card. Reading these responses is really helpful! I didn't know about checking the payment history on my.ny.gov, so I'll definitely do that. The timing stress is real when you're counting on these benefits. Has anyone had issues with the card not arriving and had to request a replacement?
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Zara Malik
•I haven't had to request a replacement yet, but I've heard from others that if your card doesn't arrive within 2-3 weeks after the payment is issued, you can call KeyBank directly to report it missing and request a new one. They'll expedite a replacement which usually takes 3-5 business days. You can also track your card delivery status through KeyBank's website once NYS Department of Labor provides them with your info. The stress is definitely real - I'm going through the same waiting game right now!
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Javier Torres
I just went through this same process a few weeks ago. My timeline was: approved on a Tuesday, first payment issued the following Monday, and the KeyBank card arrived exactly 8 business days after the payment was issued. The waiting is definitely nerve-wracking when you need the money, but it sounds like you're right on track with the normal timeline. Once you get the card, make sure to set up the KeyBank app - it makes checking your balance and finding ATMs much easier than calling the phone number on the back of the card.
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Aileen Rodriguez
•This is super helpful, thanks for breaking down the timeline! It's reassuring to hear from someone who just went through the same process. I'll definitely download the KeyBank app once my card arrives. Did you have any issues with finding fee-free ATMs, or are there plenty of options? I'm trying to plan ahead so I know where I can access my benefits without getting hit with extra charges.
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