New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just remember that your first payment might include back pay if there was any delay in processing your initial claim. So don't be surprised if the amount is higher than expected - that's actually a good thing!

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I'm going through the same situation right now! My claim was approved on Wednesday and I'm still waiting for the deposit. From what I've read on the NYS DOL website, they say to allow 2-3 business days for direct deposit after your weekly certification shows as "paid." It's nerve-wracking when you're counting on that money, but it sounds like the system is just slow. Hang in there Diego, hopefully we both see our payments soon!

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been getting UI for 8 months now and its always different timing. sometimes tuesday sometimes friday. just depends on their system i think. as long as you certified properly youll get it eventually

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I've been on unemployment for about 6 months now and can share what I've learned about the timing. NYS DOL usually processes payments 1-3 business days after you certify, but there are a few factors that affect when it actually hits your account: 1) Your bank's processing speed (some credit unions are faster than big banks), 2) Whether you have direct deposit vs. debit card, and 3) Any system maintenance they might be doing. I keep a little buffer in my budget now since I've learned it's not always predictable. If you're really concerned about this week's payment, you can call the automated system at 1-888-581-5812 to check if it was released - that usually tells you if the delay is on their end or your bank's end.

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This is really helpful info, thank you! I didn't know about the automated phone system to check payment status. Quick question - when you say direct deposit vs debit card affects timing, which one is typically faster? I have direct deposit set up but wondering if switching to the debit card option would be more reliable.

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The whole system is so confusing! I never know if I'm doing the job search part right. How many jobs do you have to apply to each week?

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You need to make at least 3 work search activities per week in NY. This can include applying for jobs, attending job fairs, networking events, or reemployment services. Keep detailed records of everything you do.

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One thing that might help your case is that you mentioned HR said it was a layoff while your supervisor said termination for cause. That discrepancy could work in your favor during the adjudication process. When you file, make sure to explain the attendance issues were due to car problems and that you tried to work with your supervisor on solutions. Document everything you can remember about those conversations. The NYS Department of Labor looks at whether the employer followed progressive discipline policies and if you made good faith efforts to address the issues. Since there's conflicting information from your former employer, they'll have to provide documentation to support their position.

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That's really helpful to know about the discrepancy potentially working in my favor! I didn't think about documenting those conversations with my supervisor about trying to work around the car issues. Do you know if text messages or emails count as good documentation, or does it need to be something more formal? I'm pretty sure I have some messages where I was explaining the situation and asking about flexible start times.

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Omar Zaki

Also watch out for partial unemployment if you're only getting reduced hours instead of full layoffs. A lot of construction workers don't realize they can file for partial benefits when work slows down but doesn't stop completely.

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Good to know! I've had weeks where I only worked 2-3 days. Didn't realize that might qualify for something.

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Don't forget about unemployment due to workplace injuries too. If you get hurt on the job and can't work while recovering, you might be eligible for temporary disability benefits through workers' comp, but there can also be situations where unemployment benefits apply if you're able to work but your injury prevents you from doing your specific construction job. I learned this the hard way after a back injury last year. The NYS Department of Labor can help you figure out which benefits you qualify for, but it's worth knowing that construction workers have some unique situations that office workers don't typically face.

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That's really valuable information about injury-related situations! I hadn't considered how workers' comp and unemployment benefits might overlap or differ. Construction definitely has more physical risks than desk jobs. Did you have to navigate between different agencies or was NYS Department of Labor able to help coordinate everything? Sounds like having that injury really taught you about the system the hard way.

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Just went through this myself. You also need to post the unemployment insurance notice in your workplace where employees can see it. NYS Department of Labor provides the poster when you register. Don't forget about workers comp insurance too - that's separate but also required for most businesses.

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ugh the government just wants to squeeze every penny out of small businesses... my cousin's friend said you can just pay people as contractors and avoid all this mess

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That's not legal advice you want to follow. Misclassifying employees as contractors can result in huge penalties and back taxes. NYS Department of Labor has specific tests for who qualifies as an independent contractor.

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