New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just remember you have to actively look for work and keep a log of your job search activities. They can ask for proof at any time so don't slack on that requirement.

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I went through this same situation last year when my marketing role was eliminated. One thing I wish I'd known earlier - make sure to request your separation letter from HR if you haven't already. NYS DOL sometimes asks for it to verify the reason for separation, and having it upfront can speed up the process. Also, when you file online, take screenshots of your confirmation pages - the system occasionally glitches and having proof you submitted can save headaches later. Good luck!

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If you're having trouble getting through to NYS Department of Labor by phone to ask questions about your claim, I used a service called Claimyr (claimyr.com) that helped me reach an actual agent. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. It was really helpful when I had questions about my claim status and couldn't get through on my own.

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Interesting, never heard of that. Did it actually work for you? The phone lines are always so busy.

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Yeah it worked well for me. I was stuck trying to reach someone for days and this got me connected pretty quickly to discuss my adjudication issue.

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I went through this exact situation last year when my company did layoffs. Since you were terminated due to restructuring (not for cause), you absolutely qualify for unemployment benefits. A few tips that helped me: 1) Apply online at labor.ny.gov TODAY - don't wait, 2) Have your bank account info ready for direct deposit setup, 3) Keep detailed records of all your job search activities from day one, and 4) Be prepared for the first payment to take 2-3 weeks. The weekly benefit amount is based on your previous earnings, typically around 50% of your average weekly wage up to the state maximum. Hang in there - the process can be stressful but the benefits will help cover your expenses while you look for new work.

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This is really comprehensive advice! I'm curious about the job search requirements - do I need to apply to a certain number of jobs each week? And when you say keep detailed records, what exactly should I be tracking? I want to make sure I don't mess anything up that could affect my benefits.

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I went through the exact same thing a few months ago! The "open" status had me confused too because I wasn't sure if it meant they were still reviewing my claim or if I was approved. But like others have said, "open" is actually the status you want - it means your claim is active and approved. The 2-3 week wait for first payment is standard, even though it feels like forever when you're stressed about bills. I got my first payment on day 16 after filing. Just keep doing your weekly certifications religiously and you should see that first deposit soon. Hang in there!

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Thanks for sharing your timeline! Day 16 gives me hope since I'm on day 14 right now. It's reassuring to hear from someone who went through the exact same confusion and waiting period. The stress is real when rent is due, but knowing others made it through helps a lot.

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I can definitely relate to this anxiety - I went through the same thing earlier this year! "Open" status is exactly what you want to see, it means your claim has been processed and approved. The 2 week wait you're experiencing is totally normal, though I know it doesn't make the stress any easier. My first payment came through at the 18-day mark. One thing that helped me was setting up text alerts through the NY.gov website so I'd get notified as soon as there was any update. Also, if you haven't already, make sure you're keeping track of your work search activities in writing - even though payments are delayed, the requirements still apply from day one. You're doing everything right by keeping up with the weekly certifications!

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This is such great advice, especially about setting up the text alerts! I didn't even know that was an option. I'm definitely going to do that right now since constantly checking the website is making me more anxious. And you're absolutely right about keeping track of work search activities - I've been doing them but haven't been writing them down properly. Thanks for the reminder that the clock started ticking from day one, not from when payments begin. Your 18-day timeline is really encouraging too since I'm still well within that window.

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ugh this system is so stressful!!! I'm dealing with something similar and I keep panicking that they're going to deny me. Two years at a job should count for something right?? Did they give you any severance or anything when they let you go?

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No severance unfortunately. And yeah it's definitely stressful not knowing if you'll get approved or not. I'm trying to stay positive though.

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I went through this exact same situation about 6 months ago - fired for "performance issues" after 18 months at a marketing firm. NYS Department of Labor actually approved my claim after about 4 weeks. The key thing that helped me was keeping all my employment records and being able to show I never had any disciplinary actions or formal performance improvement plans. When they called for the phone interview, I just explained honestly that I struggled to meet certain metrics but was never given coaching or warnings. My former employer didn't even contest it. Don't give up hope - performance terminations are way more common than people think and most get approved eventually.

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This is so encouraging to hear! I'm in almost the exact same boat - accounting job, about 2 years, and no formal warnings either. It's reassuring to know that NYS Department of Labor actually looks at whether you had proper documentation and coaching opportunities. Did you have to provide any specific documentation during your interview, or was it mostly just explaining your side of what happened?

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I've been dealing with NYS Department of Labor for months and their payment timing is so inconsistent! Sometimes I get paid the day after the pay date, sometimes it takes three days. The whole system is a mess honestly.

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I had similar issues trying to get clear answers about payment timing from NYS Department of Labor directly. Spent hours on hold trying to reach someone. Actually found this service called Claimyr (claimyr.com) that helps you get through to unemployment agents faster. They have a video demo at https://youtu.be/qyftW-mnTNI that shows how it works. Might be worth checking out if you need to talk to someone about payment issues.

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I'm also new to unemployment and was wondering the same thing! From what I've experienced so far, the benefit pay date is definitely when they process it on their end, not when you actually get it. I've noticed that if the pay date falls on a weekend, it usually gets pushed to the next business day. One thing that helped me was setting up text alerts through my bank so I know right away when the deposit hits. Also make sure your direct deposit info is correct in your account - I had a friend who had delays because there was a typo in their routing number.

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