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I tried both ways and here's what I learned: Online is definitely faster BUT if you have any special circumstances (like working out of state or multiple employers) you might need to talk to someone eventually. Start with online filing and only call if you absolutely have to.
Thanks everyone! This is super helpful. I'll definitely go with online filing and try to do it early in the morning like @Amina suggested. Good to know about documenting everything too - I'll make sure to screenshot everything just in case. Really appreciate all the advice!
Smart move going with online! Also pro tip - if the site gives you any error messages, don't panic and restart. Sometimes it still goes through even if it looks like it failed. Wait like 10-15 mins then check your account before trying again. Made that mistake my first time and ended up with duplicate applications 😅
I went through this exact same situation a few months ago! "Not disqualified" means you've passed the separation determination review - basically NYS DOL confirmed that your job loss wasn't due to misconduct or voluntary quit without good cause. This is actually a major milestone in the process. In my case, I received my first payment about 5-6 days after seeing this status update. Just keep filing your weekly claims and stay patient - the hardest part is behind you now. The waiting is nerve-wracking but you're definitely heading in the right direction!
This is so reassuring to hear from someone who went through the same thing! The waiting really is nerve-wracking, especially when you're depending on these benefits. Good to know that 5-6 days is typical - I'll try to be patient and keep doing what I'm supposed to do with the weekly claims. Thank you for sharing your experience!
Pro tip: use the mobile app! Way easier than the website and you can do it from anywhere as long as you got service
Look Im gonna tell you exactly how this works cause I been in the system for a minute. You HAVE to certify between Sunday 7AM and Saturday midnight. No exceptions. If you miss it, you gotta call them and explain why, and trust me you DO NOT want that headache. They might make you wait weeks to get paid. Sunday morning is your best bet - do it early before the system gets overwhelmed. Don't try any tricks or loopholes cause they will catch you. If you really can't do it yourself on Sunday, your only options are either finding internet access wherever you're gonna be, or calling them through claimyr.com to explain your situation before it happens. Better to handle it upfront than fix it after.
@Natasha Volkov solid advice! I had a similar situation last month and ended up finding a local library that was open on Sunday. Most have free wifi and computers if you really get stuck. Better than risking your benefits for sure.
@Avery Flores that s'actually genius! Never thought about using library computers. Def gonna remember that for future reference. Thanks for the tip 🙏
Glad to hear you got it sorted out! This is such a common issue with the NY system. For anyone else reading this thread who's still stuck - the key takeaways seem to be: use the same device you originally verified with, wait at least 24 hours for their system to sync, and always go directly to the NYSDOL website rather than clicking email links. The ID.me integration is definitely buggy but these workarounds usually do the trick eventually.
I'm currently stuck in this exact same loop right now! It's so frustrating - I verified through ID.me yesterday and got the confirmation, but today when I try to continue with my claim it's asking me to verify AGAIN. Reading through everyone's solutions here, I'm going to try using my phone (same device I used yesterday) and wait the full 24 hours before attempting again. Really hoping this works because I can't afford to keep getting stuck in this cycle. Thanks for posting about this - at least I know I'm not the only one dealing with this buggy system!
Effie Alexander
The 26 week thing is true but honestly the whole system is designed to discourage you from using it. They make the job search requirements more and more ridiculous, the website crashes constantly, and don't even get me started on trying to reach anyone by phone. I burned through my 26 weeks mostly fighting with their system instead of actually job hunting.
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Melissa Lin
•I hear you on the frustration but try to stay positive! The job search requirements are actually helping me stay organized with my search. And there are ways to get through to them when you really need help.
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Lydia Santiago
same boat here! just started collecting last month too. good luck with the job search, hopefully we both find something soon before the 26 weeks runs out
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Kaitlyn Jenkins
•Thanks for the solidarity! It's reassuring to know someone else is in the same situation. I'm keeping my fingers crossed for both of us. Are you finding the job market pretty competitive right now? I'm seeing a lot of applications for each position I apply to.
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Liam McGuire
•Yeah the market is definitely tough right now! I'm seeing tons of applications for every posting too. What field are you in? I'm in marketing and it seems like everyone's being really picky about candidates. At least we have those 26 weeks to figure it out though. Have you been using any particular job boards that seem better than others?
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