New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Josef Tearle

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Just remember you can't quit voluntarily and still get benefits. Has to be a layoff or termination that's not your fault. Also keep all your pay stubs - you'll need them when you file your claim.

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Ravi Sharma

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Another thing to keep in mind is that unemployment benefits are taxable income, so you'll get a 1099-G at the end of the year. You can choose to have taxes withheld (10% federal) when you certify each week, or just pay when you file your return. Also, if you do get benefits, make sure to keep certifying every week even if you find temporary work - you might still qualify for partial benefits if your weekly earnings are low enough.

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Abigail Patel

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If you're still experiencing delays beyond today, it might be worth contacting them directly. This appears to be resolving for most people, but individual accounts can sometimes have unique issues that need attention. For future reference, payment delays often happen during the last week of the quarter due to system updates.

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Update: My payment finally came through! Thanks everyone for sharing your experiences - it really helped reduce my anxiety about the whole situation.

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Caleb Bell

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Got mine too, finally! What a relief.

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Same thing happened to me last month during a system upgrade. The key is to keep checking your account regularly because payments seem to come through in batches rather than all at once. Also, make sure your direct deposit info is still current in your account - sometimes payment delays can be caused by outdated banking information. Hang in there, it should resolve soon!

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Carmen Ruiz

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Thanks for the tip about checking direct deposit info! I just verified mine and it's all current. Good to know about the batch processing - that explains why some people are getting theirs before others. Really appreciate everyone sharing their experiences here, it's been super helpful during this stressful situation.

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Dylan Cooper

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Just to clarify - a protest and an appeal are different processes. A protest challenges the initial determination, while an appeal goes to an administrative law judge if the protest is denied. It sounds like you're still in the protest phase, which is good because those typically resolve faster than appeals.

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I'm dealing with the same nightmare right now - filed my protest in December for a wrongful "voluntary quit" determination and still nothing. The worst part is you can't even get a human on the phone to explain what's taking so long. I've tried calling every day for weeks and either get busy signals or sit on hold for 2+ hours just to get disconnected. Has anyone had any luck reaching out to their local assemblywoman's office? I'm wondering if getting a legislative inquiry started might help move things along faster.

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AstroAlpha

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I'm in a similar situation - my benefit amount feels completely disconnected from current living costs. What's frustrating is that even if they do review the formula annually, by the time any increase takes effect, inflation has probably already eaten up any gains. Has anyone looked into whether there are any advocacy groups or state legislators pushing for more frequent benefit adjustments? Seems like waiting a full year for any potential changes doesn't make sense when everything else is changing so rapidly.

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Sean O'Connor

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You're absolutely right about the disconnect between benefit timing and real-world costs. I haven't found any specific advocacy groups focused on unemployment benefit reform in NY, but it might be worth reaching out to organizations like the National Employment Law Project or even contacting your state assembly representative directly. They track these kinds of issues and could tell you if there's any legislative movement on more frequent benefit adjustments. The current system really does seem designed for a much more stable economic environment than what we're actually living in.

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Caleb Stone

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I've been dealing with the same issue - getting $298/week which doesn't even cover my basic expenses anymore. What's really frustrating is that I worked in tech and was making decent money, but because my layoff happened right after the calculation period cutoff, none of my higher recent wages counted toward my benefit amount. The whole base period system seems outdated when job markets and wages are changing so quickly. I've been supplementing with gig work just to survive, but then you have to be so careful about reporting everything correctly or risk overpayment issues. Really hoping someone in Albany is paying attention to how inadequate these amounts have become.

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The base period timing issue you mentioned is so frustrating! I'm dealing with something similar where my recent promotion and higher wages weren't included because of when my claim started. It's like the system punishes you for having bad timing with layoffs. The fact that we have to choose between supplementing with gig work (which helps us survive) and potentially creating overpayment headaches just adds insult to injury. Have you found any reliable resources for understanding exactly how the base period calculation works? I keep seeing conflicting information about whether there's any flexibility in which quarters they use.

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Serene Snow

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id.me is GARBAGE. absolute GARBAGE. i had to try 6 times and then finally do the video call option. the worst part was when it finally worked I STILL didnt get a confirmation email lol. but my payment eventually went thru

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Monique Byrd

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6 TIMES?? omg I would have lost my mind 💀

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Serene Snow

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I DID lose my mind lmaooo 🤣 was bout ready to drive to the unemployment office and camp outside

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Peyton Clarke

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I'm going through the exact same thing right now! Did my ID.me verification yesterday afternoon and it's been radio silence since. No confirmation email, payment still showing as pending, and I'm starting to panic because rent is due Monday. Reading all these responses is actually making me feel way better though - seems like this is super common and most people's payments go through even without the confirmation email. I'm going to try to be patient and wait until Tuesday like everyone's suggesting before I start freaking out and trying to call. Thanks for posting this question because I was feeling like I was the only one dealing with this mess!

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Ethan Davis

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Same boat here! Just went through ID.me verification two days ago and still nothing. It's so stressful when you're waiting on that money. From what I'm reading it seems like most people don't get the confirmation emails but their payments still process within 2-3 days. Fingers crossed for both of us that it goes through soon! 🤞

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