New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Sean Flanagan

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am i the only 1 who thinks its ridiculous we have to jump through all these hoops just to get help when we're already stressed about losing our jobs? 🤔 the system is broken af

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Zara Shah

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Preach! 🙌 It's like they're trying to make it as difficult as possible.

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NebulaNomad

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Totally agree. It's almost like they hope people will just give up and not claim what they're entitled to.

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Anna Xian

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Just wanted to add - if you're having trouble getting through on the phone, try calling on different days of the week. I found that Tuesdays and Wednesdays around 10am seemed to have shorter wait times than Mondays or Fridays. Also, have your unemployment insurance number ready if you already have one from your initial application - it speeds things up a lot. Don't get discouraged if it takes a few tries to get through, the system is overwhelmed but the reps are generally helpful once you reach them.

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Benjamin Kim

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Thanks for the tip about timing! I've been trying to call first thing in the morning but maybe I should switch to mid-morning instead. Did you notice if the wait times were actually shorter or just that you got through more successfully at those times?

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Maya Jackson

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My brother got fired for poor performance and had no issues getting unemployment. The employer tried to fight it but NYS Department of Labor sided with him. Make sure you document everything that's happening now in case you need it later for your claim or an appeal.

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Omar Fawzi

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I went through something similar last year - the anxiety of feeling like you're under a microscope is terrible. Just to add to what others have said, keep detailed records of any meetings, warnings, or performance discussions you have with your supervisor. If they do terminate you, having documentation of your side can really help during the unemployment adjudication process. Also, don't let them pressure you into resigning "voluntarily" - that can complicate your eligibility. If you're fired for performance issues rather than misconduct, you should qualify for benefits. NYS Department of Labor generally understands that not every job is the right fit for every person. Hang in there!

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Logan Chiang

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Update: You guys were right, no deposit today (Wednesday). I checked my payment history on the website and it shows the payment is scheduled for tomorrow. Lesson learned about claiming on time! Thanks for all the help.

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Glad you got it figured out! For anyone else reading this thread, here's a quick reference for NY unemployment payment timing: - Claim before 7pm Monday: Payment Wednesday - Claim after 7pm Monday: Payment Thursday - Bank holidays can add an extra day - Some banks (especially credit unions) may show pending deposits earlier

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Zoe Dimitriou

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Same thing happened to me last month! I was panicking about rent too. One thing that might help for the future - you can actually start the certification process earlier in the day and save it as a draft if you get interrupted by family stuff. Then you can come back and submit it before the 7pm cutoff. I learned this the hard way after missing the deadline twice. Also, if you're really in a bind with rent, some landlords will accept a screenshot of your pending payment from the NYSDOL website as proof that it's coming the next day.

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Benjamin Kim

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That's really helpful advice about the draft feature! I had no idea you could save it partway through. And the screenshot tip for landlords is genius - mine is pretty understanding so that might work if this happens again. Thanks for sharing your experience, makes me feel less alone in dealing with this timing stress!

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Wait, there's a draft feature?! I've been using NY unemployment for 8 months and never knew this existed. Where exactly do you find that option? This would have saved me so much stress - I've had to rush through the questions multiple times when I got interrupted. Also curious about the screenshot thing - did your landlord actually accept that as proof of incoming payment?

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Chloe Robinson

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Hope things work out better than you expect! Sometimes those early job jitters turn out to be nothing. But good that you're thinking ahead about your options.

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You might also want to check if your current employer has any kind of employee assistance program or HR department you could talk to about your concerns. Sometimes what feels like criticism early on is just part of the learning curve, and having an honest conversation about expectations could help ease your stress. But it's definitely smart to know your options - and like others mentioned, your previous work history should definitely count toward your base period eligibility if worst comes to worst.

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Omar Farouk

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That's really good advice about talking to HR or an EAP program. I've been so focused on worrying about getting fired that I haven't thought about actually addressing the situation directly. Maybe I should schedule a meeting with my supervisor to get clearer feedback on what specific areas I need to improve instead of just stressing about the vague comments. Thanks for the perspective - it's helpful to remember that not every critical comment means I'm about to get let go.

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Mei Chen

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This whole thread is incredibly helpful! I'm in a similar boat - applied mid-January and have been stuck in limbo ever since. Reading through everyone's experiences, it sounds like the January system update really did cause a lot of processing issues that aren't being communicated properly to applicants. I'm definitely going to try the technical support line trick (888-209-8124, press 1, 9, 2) tomorrow morning based on StarSailor's success. It's crazy that we have to use workarounds just to reach someone about benefits we're entitled to, but at least there are ways to get through if you know the right approach. Has anyone else who applied in January had success with this method? Would love to hear more data points since it seems like those January applications are all having similar delays.

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Yara Nassar

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I can add another data point! I applied on January 18th and was stuck for almost 3 weeks with the same "submitted" status. Used the technical support line trick last Thursday morning around 8am and got through after about 30 minutes on hold. Turns out my employer had submitted conflicting information about my last day of work, which was holding everything up. The rep was able to flag it for review and I got approved 2 days later. The January system update definitely seems to have caused a lot of these communication glitches where issues aren't properly notifying applicants. Really glad this thread exists because I never would have known about that technical support line workaround otherwise!

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Lauren Zeb

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Wow, reading through this entire thread has been so helpful! I just applied for NY unemployment last week and was already starting to panic about potential delays. Seeing StarSailor's successful resolution and all the tips shared here gives me hope that there are actual solutions if issues come up. The technical support line trick (888-209-8124, press 1, 9, 2) seems like pure gold - I'm bookmarking this thread just for that. It's ridiculous that we need these workarounds, but I'm grateful people are sharing what actually works. For anyone still struggling: it sounds like the January system update caused a lot of hidden processing issues that don't show proper notifications. Don't give up! The combination of early morning calls and that tech support line bypass seems to be the winning strategy based on multiple success stories here. Thanks to everyone who shared their experiences - this community knowledge is invaluable when the official system is so broken!

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