New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Same boat here! Filed yesterday and crossing my fingers it comes through by Wednesday. The waiting is the worst part of this whole unemployment thing.

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From my experience, NYS Department of Labor definitely doesn't process payments on weekends. I've been on unemployment for a few months now and the pattern is always the same - file your weekly certification on Sunday/Monday, and the payment hits my account on Tuesday or Wednesday. Since today is Monday and your rent is due tomorrow, unfortunately you'll probably have to wait until Tuesday at the earliest. I know it's super stressful when you're cutting it close with bills! Maybe reach out to your landlord to let them know the payment is coming just a day or two late?

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I heard the ny unemployment system hired a bunch of new people but didnt train em properly so half of em don't even kno what there doing when u get em on the phone. my cousin works there and says its a mess behind the scenes

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I went through the same nightmare last month - missing $2,100 in payments and getting nowhere with the regular channels. What finally worked for me was contacting my state senator's office (not assembly, but senator). They have a constituent services team that handles unemployment issues specifically. I found my senator through nysenate.gov, filled out their online form describing the problem, and got a callback within 48 hours. The senator's office contacted NYSDOL directly and my payments were released within a week. Also, keep detailed records of every call attempt - date, time, how long you waited, what happened. This documentation helps when you escalate. Don't give up, the system is broken but there are ways around it if you know the right pressure points.

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just wanted to say congrats on getting through the system! the first few weeks of unemployment can be really stressful when you dont know what all the different statuses mean

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I remember being in your exact situation when I first filed! The "distributed" status definitely confused me too - I kept refreshing the page thinking something was broken. But everyone here is right, it's actually the best status to see because it means your money is on its way. Pro tip: if you have direct deposit set up, the money usually hits your account faster than if you're using the debit card. Also keep screenshots of your payment history just in case you need them later for your records.

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The whole system is honestly a nightmare to navigate. Between the confusing website, impossible phone lines, and constant delays, it's like they don't want you to get benefits. But unfortunately it's the only safety net we have. Just be prepared for lots of frustration and bureaucratic nonsense.

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so true, took me forever to figure out the weekly claim thing

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One thing that really helped me when I first applied was gathering all my documents beforehand. Make sure you have your driver's license or state ID, Social Security card, and detailed employment info for every job in the last 18 months - employer names, addresses, phone numbers, dates of employment, and reason you left each job. Also have your bank account info ready for direct deposit setup. The application process goes much smoother when you're not scrambling to find paperwork halfway through.

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One thing nobody mentions is that your benefits are taxable income. NYS Department of Labor will send you a 1099-G at tax time. You can choose to have taxes withheld from your weekly payments or pay them later, but don't forget about it come April!

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This is such an important point that I wish someone had told me earlier! I made the mistake of not having taxes withheld from my unemployment benefits last year and ended up owing a decent chunk at tax time. You can request federal tax withholding of 10% when you file your weekly claims through the NYS Department of Labor website. Definitely recommend doing this unless you're planning to set aside the money yourself.

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@Fatima Al-Qasimi - I went through this same process a few months ago after being laid off. Here's what I wish I knew from the start: Apply online at labor.ny.gov as soon as possible since there's a waiting week before benefits begin. Make sure you have your Social Security card, driver's license, and employment history for the last 18 months ready. The application asks for detailed info about your previous employers including dates, wages, and reason for separation. Also, set up direct deposit right away - it's much faster than waiting for debit cards or checks. The whole process took about 2 weeks for me to get my first payment after the initial waiting period.

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