New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ella Thompson

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Has anyone tried using the chat function on the website? I've had better luck with that than calling (tho it still sucks). maybe you can get an answer about EB that way

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Not true - if you stay on long enough (usually 30+ min) you eventually get a real person. I got my issue fixed that way.

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Ella Thompson

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it's hit or miss. sometimes i get a real person who helps, other times it's clearly just automated responses

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Diego Rojas

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I'm in almost the exact same situation - exhausted my 26 weeks last month and have been wondering the same thing. Reading through all these responses, it's pretty clear that continuing to certify is the way to go. Even if there's only a small chance of EB being approved, the downside of not certifying seems way worse than taking 5 minutes each week to stay in the system. The job market really is brutal right now. I've been applying everywhere and getting nothing back. It's so frustrating when you're doing everything right but the opportunities just aren't there. At least if we keep certifying and documenting our job searches, we'll be ready if any extensions do get approved. Thanks to everyone who shared their experiences - this thread has been super helpful in making the decision to keep going with the weekly certifications!

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Absolutely agree! I was on the fence about this too but after reading everyone's experiences it's a no-brainer to keep certifying. The worst case is we waste 5 minutes a week, but the best case is we get backpay if any extensions come through. Plus it sounds like the system tracks our activity even when we're not getting paid, which could be important later. Good luck with the job search - hopefully things turn around soon for all of us! 🤞

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Just keep in mind you still have to do job searches even with partial unemployment. Some people think since they have a job they don't need to look for other work but NYS Department of Labor still requires it unless you're on standby status.

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@Mia Green I was in almost the exact same situation last month! Restaurant hours got slashed due to slow business and I was panicking about rent. Filed for partial unemployment through my.ny.gov and it was honestly pretty straightforward. The weekly certification is key - just be super honest about every dollar you earn that week. NYS calculates it automatically and you'll usually get a partial payment that helps bridge the gap. Definitely worth applying since involuntary hour reduction totally qualifies you. Don't stress about "getting in trouble" - you're doing exactly what the system is designed for!

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Sofia Torres

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You can also try messaging them through the online portal but don't expect a quick response. I sent a message 3 weeks ago and still haven't heard back. The whole system is just overwhelmed and understaffed.

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Make sure you're checking your claim status regularly online too. Sometimes they'll request documents or information and if you miss it, your claim gets delayed even more. The NYS Department of Labor website isn't the greatest but it's usually faster than trying to reach someone by phone.

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Amara Okafor

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Good point, I'll make sure to check daily for any updates or requests. Hopefully my claim moves along soon.

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The unemployment system is so rigged against workers it's ridiculous. They expect you to have perfect attendance even when life happens. My friend got denied for missing work when her kid was in the hospital. HOSPITAL! But somehow that's not a good enough reason according to NYS Department of Labor. You almost need a lawyer for these appeals.

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That's awful about your friend's situation. The system definitely seems stacked against regular people trying to deal with real life emergencies.

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Emma Morales

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Quick question - did you check if your company has a progressive discipline policy? Like written warning first, then suspension, then termination? If they skipped steps that could help your case too

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Logan Stewart

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I only got one verbal warning about a month before they fired me. No written warnings at all.

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Maya Jackson

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That could actually work in your favor! If their employee handbook requires progressive discipline and they jumped straight from one verbal warning to termination, that shows they didn't follow their own procedures. Make sure to bring a copy of the employee handbook to your hearing if you still have it. The judge will want to see if proper protocol was followed.

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Mei Lin

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The whole tax thing with unemployment is such a mess. They should just automatically withhold like 15% and let people opt out if they want, not the other way around. Too many people get screwed at tax time because they didn't realize unemployment is taxable income.

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LilMama23

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Just want to add that if you do decide to have taxes withheld, the 10% federal withholding might not be enough depending on your total income for the year. If you had a higher-paying job before unemployment or have other income sources, you might want to consider making quarterly estimated tax payments to avoid underpayment penalties. You can calculate what you might owe using the IRS withholding calculator on their website. Also worth noting that if you're collecting unemployment for most of the year, you'll probably want to file your taxes as early as possible since unemployment 1099-G forms sometimes have errors that need to be corrected.

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This is really helpful advice about the quarterly payments! I didn't even think about that. Since I was making decent money before I got laid off, I'm probably going to need to pay more than just the 10% withholding. Do you know if there's a way to have them withhold more than 10% from the unemployment payments, or do I have to do the quarterly payments separately?

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