New York Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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The maximum keeps going up each year which is good I guess. When I was on unemployment in 2022 it was way lower. Still not enough to cover most people's bills though, especially with rent prices now.

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True, but it's better than nothing. At least NYS Department of Labor benefits last for 26 weeks if you qualify.

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Just want to add that you should also check if your employer offers any severance package - sometimes that can affect when you're eligible to start collecting unemployment benefits. Also, make sure you have all your wage information ready when you file. NYS Department of Labor will need details about your earnings for the past 18 months, so gather up your pay stubs or W-2s beforehand. The whole process goes much smoother when you have everything organized.

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just to add - the $504 is if you qualify for regular UI benefits. if you're on partial unemployment or have other complications it might be different. but yeah $504 is the standard maximum weekly benefit rate for full unemployment in NY

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Just wanted to confirm what others have said - the $504 maximum is correct for 2025. I went through this process last year and can tell you that your actual weekly benefit amount is calculated as 50% of your average weekly wage in your highest earning quarter, but it's capped at that $504 limit. So if you made $70k annually, you'll likely hit the maximum. The key thing to remember is that you need to have worked and earned wages in at least 2 quarters during your base period to qualify. Also, don't forget that unemployment benefits are taxable income, so you might want to consider having taxes withheld from your weekly payments to avoid a big bill at tax time.

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One final important tip: If you win your hearing, there can still be a delay before payments resume. Contact your state representative if it takes more than 2 weeks after a favorable decision to see any action on your claim. They can often expedite things through their NYSDOL contacts. Your local assembly person or state senator's office can be surprisingly helpful with unemployment issues.

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Thank you! I never would have thought to contact my state rep. I'm saving all these comments for reference. You've all been so much more helpful than the actual unemployment office!

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I went through this exact situation last year and want to emphasize something that saved me - DOCUMENT EVERYTHING! Take screenshots of every page you visit on the NY.gov site, save confirmation numbers if you get any, and keep records of every phone call attempt (date, time, how long you waited). I ended up needing this documentation later when there was confusion about when I submitted my hearing request. Also, if you do get through to someone on the phone, ask them to email you a confirmation of whatever they helped you with. The system has so many glitches that having paper trails can be the difference between winning and losing your case. Stay strong - the process is deliberately frustrating but it IS possible to get through it!

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One thing to watch out for - make sure your employer doesn't contest your unemployment claim. Some companies will argue that you quit by not returning to work even if you physically can't do the job anymore.

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I'm in a very similar situation right now - my workers comp ended 3 weeks ago and I'm still dealing with shoulder restrictions from a workplace injury. From what I've learned, the most important thing is to be completely honest about your limitations when you file. NYS Department of Labor actually has a section in their application where you can specify your work restrictions. I'd recommend getting a written statement from your doctor that clearly outlines what type of work you CAN do, not just what you can't do. This helps show you're genuinely available for suitable employment. Also, start keeping a detailed log of your job search activities focused on positions that match your restrictions - customer service, administrative work, etc. The 3 weekly job contacts requirement still applies even with limitations.

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same boat as you! got laid off from my retail job in Brooklyn last month and was worried about the part time thing but my claim got approved. just make sure you apply as soon as possible because there's a waiting week and you want to get the process started

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Just wanted to add that you can also check your earnings history online through the my.ny.gov portal to see if you meet the wage requirements before applying. It shows your quarterly wages from employers who reported them properly. This can help you calculate if you hit that $2,600 minimum in your highest quarter and the 1.5x total requirement. Also, even though your freelance work doesn't count for regular UI, if you paid into the system as self-employed you might be eligible for PUA (Pandemic Unemployment Assistance) programs if they're still available, but regular UI is probably your best bet.

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