New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Congratulations on getting through! That's such a relief. I'm in a similar situation - filed 5 weeks ago and still pending. I've been hesitant about using third-party services but your success story is really encouraging. Did they explain exactly what the identity verification issue was? I'm wondering if I might have the same problem since I uploaded all my documents but never heard anything back about whether they were accepted or not.

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@8e45f8127191 From what the agent told me, the identity verification issue was that one of my documents (I think it was my driver's license) had a slightly different address than what I put on my application. Even though I had recently moved and updated my address with NYSDOL online, apparently the system flagged it for manual review. The agent said this is super common and they see it all the time, but there's no automatic notification when it happens - you just sit in pending status forever until someone manually reviews it. I'd definitely recommend trying to get through to someone if you can. The Claimyr service cost me like $20 but it was worth every penny to finally talk to a real person and get answers.

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Wow, this thread is so helpful! I'm dealing with almost the exact same situation - filed 4 weeks ago and stuck in pending status. @c0a759d0a949 thanks for explaining the identity verification issue, that might be what's happening to me too since I also moved recently. I'm going to try the Claimyr service tomorrow morning. It's crazy that NYSDOL doesn't notify you when there's a problem with your documents - how are people supposed to know what's wrong? Really glad you got it sorted out @6977afa77e2e, gives me hope that mine will get resolved soon too!

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@02dbd7c06101 You're so right about NYSDOL not notifying people - it's incredibly frustrating! I just went through this exact process last week and the lack of communication is the worst part. When I finally got through to an agent, they told me my account had been flagged for 3 weeks because of a minor discrepancy but there was literally no way for me to know that without speaking to someone directly. The system really needs better transparency. Definitely try the Claimyr service if you can't get through the regular phone lines - it saved me weeks of stress. Also make sure you keep all your confirmation emails and screenshots of your weekly certifications in case they need proof later. Good luck getting it resolved!

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The NYS Department of Labor system is so unreliable! They process millions of claims but can't keep payment schedules consistent. I've had payments delayed, early, and sometimes split into weird amounts. There's probably some backend issue they're not telling anyone about.

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I feel this so much. The uncertainty is the worst part when you're already struggling financially.

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Hey Camila, I totally understand your stress - rent deadlines don't wait for payment delays! If your payment status shows "payment processing" that's actually a good sign - it means your claim went through without issues and the payment is just working its way through the system. Sometimes there are delays on the banking side too, especially if there's a holiday or weekend involved. You might want to call your bank to see if there's a pending ACH deposit that just hasn't posted yet. In the meantime, if you're really in a bind with rent, consider reaching out to your landlord to explain the situation - most understand that government payments can be unpredictable.

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This is really helpful advice, thank you @Kiara Fisherman! I actually hadn't thought to check with my bank about pending deposits. I just called and they said there is an ACH transaction pending that should post tomorrow morning. What a relief! I was getting so panicked thinking something was wrong with my claim. I'll definitely reach out to my landlord too just to give them a heads up about the delay. Really appreciate everyone's responses - this community has been such a lifesaver during this whole unemployment process.

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Been through this twice now. Keep filing, report income accurately, and save copies of everything. When the contract ends, your benefits should resume at the full amount automatically. Just make sure you're still meeting job search requirements during the contract if NYS Department of Labor requires it.

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I was in almost the exact same situation last year with a 4-week consulting gig. The advice here is spot on - definitely keep filing your weekly claims and report every dollar you earn. What helped me was creating a simple spreadsheet to track my contract earnings each week so I could report accurately. The partial benefit calculation worked in my favor since the contract paid less than my full weekly benefit amount. One thing to note: make sure you understand if your contract work affects your job search requirements. In my case, I still had to log job search activities even while working the contract. The whole process was much smoother than I expected once I got into the routine of accurate reporting.

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This is really helpful, especially the spreadsheet idea! I'm definitely feeling more confident about handling this correctly now. Did you find that the NYS Department of Labor questioned the temporary nature of your work at all, or was it pretty straightforward as long as you reported accurately?

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If you do decide to file after quitting, be prepared for potential delays getting through to NYS Department of Labor if you need to speak with someone about your case. I spent weeks trying to call about my adjudication status. Eventually found this service called Claimyr (claimyr.com) that helped me get through to an actual agent - they have a video demo showing how it works (https://youtu.be/qyftW-mnTNI). Saved me hours of calling and getting disconnected.

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Thanks for the tip! I'll definitely keep that in mind if I end up needing to contact them about my case.

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The unemployment system is so messed up, they make it impossible to get benefits even when you legitimately need them. I'd say just quit and file anyway - worst case they deny you and you're in the same position you'd be in if you didn't try at all.

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I went through this same situation a few months ago - 6 weeks in adjudication hell. What helped me was documenting everything: screenshots of my claim status, dates I called, any emails or messages. When I finally got through to someone, having all that info ready made the conversation much more productive. Also try calling right at 8am when they open - that's when I had the most luck getting through. The adjudication process is frustrating but most claims do eventually get approved if you were legitimately unemployed through no fault of your own.

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That's really helpful advice about documenting everything and calling at 8am! I've been calling randomly throughout the day with no luck. Quick question - when you finally got through, were they able to tell you specifically what was causing the delay in your case? I'm wondering if there's something specific they're waiting on that I should know about.

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I'm going through the exact same thing right now - 4 weeks in adjudication and it's incredibly stressful not knowing what's happening. From what I've researched, the most common reasons for adjudication delays are: 1) They're verifying your employment history with previous employers, 2) Your separation reason needs additional review (like if you quit vs were laid off), or 3) There's a discrepancy in your application that needs clarification. The frustrating part is they don't tell you which one it is. I've been keeping a log of all my call attempts and plan to try the 8am strategy mentioned above. Has anyone had success with contacting their local career center instead of the main DOL number?

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