Look, heres the deal with employer contacts: NY unemployment has to verify new employment to close out your claim properly. They check: 1) Start date 2) Wage amount 3) Hours worked. Thats it. They dont discuss your previous benefits or situation. Its a basic form they send to every employer. Anyone who tells u different is wrong.

Been through this exact same thing! I was so paranoid when I started my new job and saw the unemployment office contacted my employer. Turns out it's literally just a routine verification form - they're closing the loop on your claim to make sure you're not still collecting while working. My boss didn't even mention it to me, HR just handled it like any other paperwork. You're overthinking it (I did too!) but there's really nothing to stress about here.

DOL employee here (not in NY but another state with the same system). There are a few reasons this happens: 1. Most likely: their system does quarterly reviews and sometimes flags accounts for verification even if there's no actual break 2. If you certified later in the day than usual (like evening vs morning), some systems flag this as unusual activity 3. If you used a different device or IP address to certify 4. Random selection for fraud prevention Just answer the questions accurately based on your real situation. If you haven't returned to work, say no. If it asks for an EIN, you can usually leave it blank if you haven't worked anywhere new. If your payment doesn't come through within 3-4 business days, then you need to call. But 9 times out of 10, this resolves itself without any problems.

This exact same thing just happened to me last week! I was so confused because I've been religiously certifying every single Sunday since I got laid off in September. The break in claim questions totally threw me off - I thought I had somehow messed up my claim without realizing it. After reading through everyone's responses here, I'm feeling much better about it. Sounds like it's just their system being glitchy as usual. I answered the questions honestly (no return to work, left EIN blank) and my payment actually came through normally on Tuesday. So hopefully yours will too! The NY unemployment system really needs a complete overhaul. It's wild that we're all dealing with the same random glitches and nobody at DOL seems to know what's causing them. At least we have this community to help each other figure things out! 🤝

Just keep filing your weekly claims religiously, even if nothing is happening with your main claim. I learned that the hard way - missed a week and had to do all this paperwork to get it back. Also make sure you're doing your job searches because they'll ask about that later.

I'm in a similar situation - filed my claim about 10 days ago and still haven't heard anything back. The online portal just says "pending" with no timeline. What's frustrating is that there's no way to know if you're in the normal 2-3 week processing window or if something is wrong with your application. I've been calling the helpline but can never get through. Has anyone found a way to actually speak to someone at the NYS Department of Labor?

Just make sure you keep good records of your part-time hours and pay stubs. NYS Department of Labor might not call your employer, but they could always request documentation later if they audit your claim or if something seems off in your weekly certifications.

I went through this exact same situation about 8 months ago - got laid off from my full-time job but kept a part-time gig that was only giving me about 12 hours a week. NYS Department of Labor never contacted my part-time employer at all. The most important thing is being completely transparent when you file your weekly claims about the hours you worked and money you earned. I actually ended up getting partial benefits for several months while I looked for another full-time position, and it really helped bridge the gap financially. Don't let fear of them contacting your current employer stop you from filing - you're entitled to these benefits and as long as you're honest about your situation, you should be fine.

I feel your pain with those KeyBank card fees! I just switched to direct deposit last week and it was such a hassle. The website kept giving me error messages, so I ended up calling the automated line at 888-209-8124 early in the morning around 7:30am. Press 2 for payment options, then 3 for direct deposit. Have your routing and account number ready. If that doesn't work, you might need to talk to a human - I've heard good things about that claimyr service people are mentioning here. Just make sure to double-check all your bank info because any mistakes will delay your payments. Good luck!

I'm going through the exact same thing right now! Been on the KeyBank card for about a month and those fees are ridiculous. I tried the website like 10 times and it keeps crashing when I get to the payment method section. Reading through all these comments, it sounds like calling early morning is the way to go. Has anyone had success with the automated line recently or is it still buggy? I'm hesitant to pay for a service like claimyr but if the phone system is as broken as the website I might not have a choice. This whole system is so frustrating when you're already dealing with being unemployed!