Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the NYDOL
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the NYDOL drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Hey Carmen, really sorry to hear about your job loss - that's always stressful. Everyone's given you good advice about filing immediately, but I wanted to add a couple practical tips: When you apply online, try to do it early in the morning or late at night when the system is less busy. Also, keep copies of everything you submit and screenshot confirmation pages. The NY system can be glitchy sometimes. And don't forget you'll need to certify for benefits every week even during that waiting period. Hang in there - you've got this!
@Vera Visnjic This is really helpful advice! I didn t'think about the system being busy at different times. Quick question - when you say certify "for benefits every week, what" exactly does that mean? Is it like proving I m'still unemployed or something? And do I need to show that I m'actively looking for work right away or can I take a few days to get organized first?
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Just wanted to share my recent experience - I received my KeyBank debit card last week and it came in exactly the kind of plain envelope everyone described. What helped me was that I signed up for USPS Informed Delivery (it's free) so I could see a preview of all my mail online each morning. That way I knew to look for the KeyBank envelope even though it looked like junk mail. The card itself was in a standard white business envelope with just "KeyBank" in the return address corner - no mention of unemployment or NY DOL anywhere on the outside. Definitely would have been easy to miss if I wasn't expecting it!
That's a great tip about USPS Informed Delivery! I just signed up for it after reading your comment. Being able to see previews of what's coming in the mail will definitely help me spot that KeyBank envelope when it arrives. Thanks for sharing your experience - it's reassuring to know exactly what to expect!
I work at a post office and can confirm what everyone is saying - these KeyBank unemployment cards do come in very plain envelopes that look like regular business mail or even credit card offers. We see them all the time and honestly, they're designed to be discreet for security reasons. A few tips from the postal side: The envelope will usually have a barcode at the bottom, standard first-class postage, and the KeyBank return address (often from their Ohio processing center). If you're really worried about missing it, you can put a mail hold at your local post office and pick up your mail in person for a week or two while you're expecting it. That way nothing gets lost or accidentally thrown away. Just bring ID and they can hold your mail for up to 30 days. Also, if you have a mailbox that's easily accessible to others, consider getting mail delivery to your local post office instead during this time - it's called General Delivery and it's free.
This is incredibly helpful advice from someone who actually works at the post office! I had no idea about the mail hold option or General Delivery - that's a great backup plan if I'm really worried about missing it. The detail about the barcode at the bottom is useful too, I'll look for that. Thanks for the insider perspective on what these envelopes actually look like from the postal worker's side!
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anyone else feel like the system is DESIGNED to be confusing so people just give up? like they're hoping we'll get frustrated and stop claiming? 🧐
Sad but true. My friend who works in govt (not unemployment) says they call it 'administrative burden' - basically creating so much red tape that people abandon valid claims
They save millions by frustrating ppl out of benefits they're legally entitled to
This exact same thing happened to me! I was approved for benefits through March 2023 but suddenly my account shows them ending in December. I've been trying to call for days but can't get through. Reading all these comments makes me feel less crazy - at least it's not just me dealing with this nightmare. The system clearly has major issues right now. I'm definitely going to try that early Monday morning call trick and maybe look into that claimyr service too. It's so frustrating when you're already stressed about money and then the system that's supposed to help you just... doesn't work properly. Thanks everyone for sharing your experiences!
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Wait, I thought if you get fired you can't get unemployment? That's what my cousin told me when he got let go last year.
That's a common misconception! You can get unemployment if you're fired, as long as it wasn't for misconduct. Your cousin might have been thinking of quitting - that's when it gets more complicated.
I went through almost the exact same thing! Got terminated for "attendance issues" even though I had legitimate reasons and my supervisor never gave me proper warnings. I filed immediately and got approved after about 2 weeks. The key is to be completely honest about why you were absent - family emergencies are considered legitimate reasons. NYS DOL will review everything and make their own determination. Don't let your employer's characterization discourage you from filing. You've paid into the system and deserve benefits if you qualify. File online today and start your weekly certifications right away!
Finley Garrett
Mine took forever to reopen last time - like 3 weeks! And then when it finally did reopen, they said I owed money back from my previous claim period because apparently I made some mistake with reporting wages. The whole system is such a mess, I swear they make it complicated on purpose.
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Callum Savage
•Oh no that's exactly what I'm worried about! How did you resolve the overpayment issue?
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Dana Doyle
•I had to appeal the overpayment determination and provide documentation showing my wages were reported correctly. It took another 2 months to resolve but they eventually waived the overpayment. Make sure you keep detailed records of everything you submit - screenshots, confirmation numbers, etc. The key is being persistent and documenting every interaction you have with them.
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Mei Wong
I'm in a similar situation - just submitted my reopen request yesterday after my contract job ended. Reading through these responses, it sounds like I should expect to wait at least a week or two. @Callum did you end up getting any confirmation email or notification when you submitted the reopen request? I'm not even sure if mine went through properly since the website didn't give me much feedback after I clicked submit.
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QuantumQuest
•@Mei I didn't get any confirmation email either when I submitted mine, which is really frustrating! The website just kind of refreshed and went back to the main page. I'm wondering if that's normal or if there was a technical issue. Has anyone else experienced this? It would be nice to at least get some kind of acknowledgment that they received the request.
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