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DOL employee here (not in NY but another state with the same system). There are a few reasons this happens: 1. Most likely: their system does quarterly reviews and sometimes flags accounts for verification even if there's no actual break 2. If you certified later in the day than usual (like evening vs morning), some systems flag this as unusual activity 3. If you used a different device or IP address to certify 4. Random selection for fraud prevention Just answer the questions accurately based on your real situation. If you haven't returned to work, say no. If it asks for an EIN, you can usually leave it blank if you haven't worked anywhere new. If your payment doesn't come through within 3-4 business days, then you need to call. But 9 times out of 10, this resolves itself without any problems.
This exact same thing just happened to me last week! I was so confused because I've been religiously certifying every single Sunday since I got laid off in September. The break in claim questions totally threw me off - I thought I had somehow messed up my claim without realizing it. After reading through everyone's responses here, I'm feeling much better about it. Sounds like it's just their system being glitchy as usual. I answered the questions honestly (no return to work, left EIN blank) and my payment actually came through normally on Tuesday. So hopefully yours will too! The NY unemployment system really needs a complete overhaul. It's wild that we're all dealing with the same random glitches and nobody at DOL seems to know what's causing them. At least we have this community to help each other figure things out! 🤝
Just make sure you keep good records of your part-time hours and pay stubs. NYS Department of Labor might not call your employer, but they could always request documentation later if they audit your claim or if something seems off in your weekly certifications.
I went through this exact same situation about 8 months ago - got laid off from my full-time job but kept a part-time gig that was only giving me about 12 hours a week. NYS Department of Labor never contacted my part-time employer at all. The most important thing is being completely transparent when you file your weekly claims about the hours you worked and money you earned. I actually ended up getting partial benefits for several months while I looked for another full-time position, and it really helped bridge the gap financially. Don't let fear of them contacting your current employer stop you from filing - you're entitled to these benefits and as long as you're honest about your situation, you should be fine.
This is really reassuring to hear from someone who went through the exact same thing! Did you find the partial benefits calculation straightforward, or was there any confusion about how much you'd get each week? I'm trying to figure out if it's worth filing or if the reduced amount plus the hassle might not be worth it for just 15 hours a week.
I went through something similar when I got fired for "attitude problems" which was really just me advocating for proper break times. NYS Department of Labor ruled in my favor because my employer couldn't prove I willfully violated any specific policy. The fact that your termination letter is vague and just mentions "performance standards" without specifics actually works in your favor. Keep records of your sick day call-ins and any company policies about attendance. If you followed proper procedures for calling out sick, that's definitely not misconduct. Don't panic about rent - even if there's a delay, you can often get benefits backdated once approved.
I had a similar experience where I was terminated for "attendance issues" but it was really just two legitimate sick days. When I filed my unemployment claim, I was completely honest about the circumstances - included details about following company call-out procedures and having no prior warnings. NYS Department of Labor approved my benefits because they determined that calling out sick when actually ill doesn't constitute willful misconduct. The key is being truthful on your application and keeping any documentation you have (texts/emails about calling out, employee handbook policies, etc.). Even if your employer contests the claim, you'll get a hearing where you can explain your side. Don't let the fear of denial stop you from being honest - it's much worse to get caught in a lie later than to deal with a potential appeal upfront.
That's exactly what I needed to hear! I was getting so anxious about whether to mention the sick days, but you're absolutely right that honesty is the best approach. I do have the text messages I sent to my supervisor when I called out, and I can pull up our employee handbook section on sick leave policy. It's good to know that following proper procedures actually protects you. Thanks for sharing your experience - it really helps to know others have been in similar situations and came out okay!
I feel your pain with those KeyBank card fees! I just switched to direct deposit last week and it was such a hassle. The website kept giving me error messages, so I ended up calling the automated line at 888-209-8124 early in the morning around 7:30am. Press 2 for payment options, then 3 for direct deposit. Have your routing and account number ready. If that doesn't work, you might need to talk to a human - I've heard good things about that claimyr service people are mentioning here. Just make sure to double-check all your bank info because any mistakes will delay your payments. Good luck!
Thank you for sharing your experience! It's really helpful to know that the automated line works better in the morning. I'm definitely going to try calling at 7:30am tomorrow with my bank info ready. It's crazy how broken their website is - you'd think they'd prioritize fixing something so basic! Did your direct deposit kick in right away or did it take a couple payment cycles?
I'm going through the exact same thing right now! Been on the KeyBank card for about a month and those fees are ridiculous. I tried the website like 10 times and it keeps crashing when I get to the payment method section. Reading through all these comments, it sounds like calling early morning is the way to go. Has anyone had success with the automated line recently or is it still buggy? I'm hesitant to pay for a service like claimyr but if the phone system is as broken as the website I might not have a choice. This whole system is so frustrating when you're already dealing with being unemployed!
Amelia Dietrich
Been through this exact same thing! I was so paranoid when I started my new job and saw the unemployment office contacted my employer. Turns out it's literally just a routine verification form - they're closing the loop on your claim to make sure you're not still collecting while working. My boss didn't even mention it to me, HR just handled it like any other paperwork. You're overthinking it (I did too!) but there's really nothing to stress about here.
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Jean Claude
•omg yes this is exactly what I needed to hear! I've been losing sleep over this thinking they'd somehow make me look bad to my new boss. Really appreciate you sharing your experience - helps put things in perspective 🙏
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Ethan Wilson
I went through this same anxiety when I started my new position last year. The unemployment office sent a standard "Request for Separation Information" form to my employer, but it's literally just asking for basic employment verification - start date, wage, etc. My HR department told me they get these all the time and it's completely routine. They're not sharing details about your unemployment claim or making any judgments. It's just the state closing out your file to prevent overpayments. Your new employer won't think twice about it, trust me!
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Ava Williams
•@Ethan Wilson thanks for breaking that down! The Request "for Separation Information part" is super helpful to know - makes it sound way less scary when you put it like that. I was imagining them having some big conversation about my whole unemployment situation but sounds like it s'just basic paperwork. Really appreciate everyone sharing their experiences here, makes me feel so much better about the whole thing!
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