New York Unemployment

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  • Connect you to a human agent at the NYDOL
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  • Redial until on hold
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  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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Mei Lin

WEEKLY FILING IS MANDATORY! I can't stress this enough. The NYS Department of Labor system is very strict about this. Miss a week and you'll be dealing with a nightmare of phone calls and delays. Set a reminder on your phone for every Sunday morning.

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yeah this system is so confusing, why cant they just make it simple

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Just to clarify the timeline for you - you need to certify WEEKLY (every week) but payments are processed BI-WEEKLY (every two weeks). So your routine will be: File week 1 claim → File week 2 claim → Receive payment for both weeks → File week 3 claim → File week 4 claim → Receive payment for weeks 3&4, and so on. The key is never skip a weekly certification even though you're not getting paid every week. Hope this helps clear up the confusion!

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same boat here, filed 8 days ago and nothing yet, starting to worry something is wrong

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The waiting period is definitely nerve-wracking! I went through this same anxiety a few months ago. In addition to checking the correspondence section and payment history that others mentioned, also look for any requests for additional documentation in your account - sometimes they need wage verification or separation details that can hold up the process. The good news is that 10 days is still within the normal timeframe. Most approvals I've seen (including mine) came through between days 12-18. Keep doing your weekly certifications if those are available - that shows you're actively engaging with the system even while waiting for the determination.

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The whole system is ridiculous if you ask me. You pay into unemployment insurance but then when you actually need time off for something important like having a baby they tell you you're not eligible because you're not 'available for work.' Meanwhile they created this whole separate program with different rules and probably different application processes. Why can't they just make it simple?

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I understand the frustration, but the programs do serve different purposes. UI is meant for people who lose their jobs involuntarily, while PFL is specifically for family caregiving situations. The requirements are different because the situations are different.

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I just went through this process myself earlier this year! @Connor O'Brien is absolutely right - you won't qualify for regular unemployment while on maternity leave, but New York's Paid Family Leave is what you want to look into. You can get up to 12 weeks of PFL at 67% of your average weekly wage (up to a cap). The application is through your employer or their insurance carrier, not through the unemployment system. Also, for the actual birth/recovery period, you may qualify for short-term disability benefits which is separate from both UI and PFL. I'd recommend calling your HR department first to ask about both PFL and disability benefits - they should be able to walk you through the process since they handle the paperwork on their end.

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I remember being so confused about this when I first filed. The key thing to understand is that they're looking at completed quarters only, so if you filed mid-quarter, that current quarter doesn't count toward your base year calculation. It's all about the timing of when wages were reported by your employers.

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The base year system can definitely be tricky at first! One thing that helped me understand it was realizing that NYS Department of Labor is essentially looking back at your earnings from about 15-18 months ago when you file. So your most recent work history might not even be considered, which seems counterintuitive. If you're still confused about your specific calculation, you can request a detailed breakdown of how they calculated your weekly benefit amount - they'll show you exactly which quarters and wages they used. This helped me catch an error where one of my employers hadn't reported my wages correctly to the state.

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my cousin waited like 8 months and still got approved so maybe theres hope? idk the rules exactly but worth a shot i guess

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I was in a somewhat similar situation - waited about 6 months before applying because I kept thinking I'd find work soon. The NYS Department of Labor did approve my claim, but I definitely lost out on those months of benefits I could have received earlier. The key thing is your base period wages - they'll look at your highest earning quarter from the base period to calculate your weekly benefit amount. Since you worked in 2023, you should have qualifying wages. Don't let the delay discourage you from applying - you've already lost potential benefits by waiting, so there's no point in losing more. Just be honest about your separation date and reason when you apply online.

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That's really encouraging to hear! I'm glad you were able to get approved even after waiting 6 months. You're absolutely right that I've already lost those potential benefits, so there's no point in giving up now. I'm going to apply this week and be completely honest about everything. Do you remember if they asked you to explain why you waited so long to file, or did they just process it based on your eligibility?

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