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Update: I finally got through the ID.me verification using just my phone! Didn't need to buy anything. The facial recognition part was a bit glitchy but after a couple tries it worked. Thanks everyone for your help!
Great to hear! For anyone else reading this thread in the future: if you get stuck at any point in the ID.me verification process for NY unemployment, remember you can always request a video call verification as a backup option. It takes a bit longer but has a higher success rate for people experiencing technical issues with the automated system.
Just wanted to add my experience since I went through this recently too! I was also confused by the FIDO key thing at first, but like everyone said, you definitely don't need to buy one. I used the ID.me mobile app on my iPhone and it worked fine. One thing that helped me was making sure I had good wifi connection - I initially tried on cellular data and kept getting errors, but switching to wifi made the whole process much smoother. The facial recognition took about 3 tries but eventually went through. Total time was maybe 45 minutes including the document upload. Don't stress about buying extra hardware!
Look into NYS Paid Family Leave too! You might be eligible for that after the disability period ends. Its separate from disability and pays better like 67% of ur wages
Just went through this exact situation! You can definitely switch but timing is everything. I'd recommend calling the disability hotline at 855-312-8477 to get the ball rolling while you're still on UI. They'll walk you through the whole process and make sure you don't lose any benefits during the transition. Good luck with the baby! 👶
I'm in a similar situation - filed my claim about 2 weeks ago after being laid off and still waiting to hear back. One thing that helped me was creating a folder with all my employment documents organized (last paystub, termination letter, any severance info) so I'm ready if they ask for more proof. Also downloaded the NYS Department of Labor mobile app which seems to update faster than the website sometimes. The waiting is definitely stressful when bills are due! Hang in there Emma, hopefully we both hear something soon.
That's a great tip about organizing all the documents ahead of time! I wish I had thought of that before submitting my claim. I'm going to gather everything now just in case they ask for more info later. Good luck with your claim too Diego - hopefully the 2-3 week timeframe Isabella mentioned is accurate for both of us!
I went through this process about 6 months ago and it took exactly 3 weeks for my initial approval. One thing that really helped speed things up was making sure I had uploaded a clear copy of my termination letter and last paystub when I first filed - I think having complete documentation from the start prevented any delays. Also, Isabella is absolutely right about filing your weekly certifications immediately! I made the mistake of waiting and lost my first week of benefits. The good news is that once you're approved, the payments usually start flowing pretty quickly. Since you were downsized rather than fired for cause, your case should be pretty straightforward. Hang in there!
Thanks Collins, that's really reassuring to hear from someone who went through the same process recently! I'm definitely going to make sure I have all my documentation ready. Quick question - did you upload everything through the my.ny.gov portal or did they have a separate document submission process? I want to make sure I'm doing this the most efficient way possible since I'm already 3 days in.
THE FRAUD DETECTION SYSTEM IS COMPLETELY BROKEN! They flag honest people all the time while actual fraudsters slip through. I know three different people who got investigated for stupid reasons - one because their employer filed their quarterly report late, another because of a computer glitch that double-counted their wages. Meanwhile you hear about people collecting benefits in multiple states and nothing happens to them. The whole NYS Department of Labor system needs an overhaul.
same thing happening to me right now! they want like 10 different documents and I don't even know where some of them are. this is so stressful
I totally get how overwhelming the document requests can be! When I went through something similar, I made a checklist and tackled one document at a time. For any missing paperwork, try contacting your employer's HR department or payroll company - they usually keep records longer than you might think. Also, your bank statements can help show when you received paychecks if you can't find pay stubs. Don't panic, just gather what you can and submit it with a note explaining any missing items.
PrinceJoe
this happened to me!!! they ended up putting my account under review and i didn't get paid for 5 weeks 😱 it was a NIGHTMARE. eventually i got all the back pay but i nearly got evicted waiting. you need to call them ASAP and explain the situation before it gets worse
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PrinceJoe
•yes 100% - once i finally got someone on the phone they fixed it that day. the problem is GETTING someone on the phone 🤬
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Brooklyn Knight
•I had a similar issue and used claimyr.com after not being able to reach anyone for weeks. It worked - they got me through to an agent who fixed my claim immediately. Before that I was just getting automated messages.
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Eva St. Cyr
Hey Nina! I'm also a hairstylist dealing with the same mixed income situation (salon job + private clients). That question you got is definitely new - I haven't seen it in my certifications yet but now I'm worried it's coming for all of us! From what I've learned lurking in this group, being honest like you did is always the right move. The worst thing would be if they found out later that you had unreported income. Since you've been declaring your client earnings every week, you're in good shape. That said, yeah your payment might be delayed this week while they review things. It sucks but seems pretty common when the system flags something new. I'd definitely try calling them early morning (like right at 8am) to get ahead of any potential issues. Keep us posted on what happens! I'm sure other stylists in here are wondering the same thing. Stay strong! 💪
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