New York Unemployment

Can't reach New York Unemployment? Claimyr connects you to a live NYDOL agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the NYDOL
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the NYDOL drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I went through something similar last year - my claim was pending for about 7 weeks before it finally got resolved. What really helped me was documenting everything: keeping screenshots of my weekly certifications, saving confirmation numbers, and writing down dates of every phone call attempt. When I finally got through to someone, having all that information ready made the conversation much more productive. Also, don't give up on calling - I found that calling right when they open (8 AM) or during lunch hours sometimes had shorter wait times. The back pay does come through once they approve it, so definitely keep filing those weekly claims like others have said.

0 coins

That's really helpful advice about documenting everything and the timing for calls. I haven't been keeping track of my call attempts but I'll definitely start doing that now. Question - when you finally got through after 7 weeks, did they tell you what was actually causing the delay? I'm curious if it was something that could have been resolved earlier if you had known about it.

0 coins

I'm dealing with a similar situation right now - my claim has been pending for 5 weeks and it's incredibly stressful. What I've learned from researching this issue is that NYS Department of Labor claims can get stuck for various reasons: wage verification (especially if you worked for multiple employers), former employer disputes, identity verification, or even just system backlogs. The frustrating part is they don't always communicate what's causing the delay. One thing that helped me was sending a secure message through my.ny.gov portal asking for a status update - sometimes that can prompt them to take another look at your case. I also started keeping a detailed log of all my call attempts and weekly certifications in case I need to escalate later. Hang in there and definitely keep filing those weekly claims!

0 coins

Just wanted to add - make sure you're documenting your job search activities during this time too. NYS Department of Labor requires proof of work search efforts and some people forget about this requirement while focused on the adjudication issue.

0 coins

I went through this exact situation 3 months ago and completely understand your anxiety. "Pending adjudication" typically means they're verifying details with your employer or reviewing something in your file that requires human review rather than automated processing. Even straightforward layoffs can trigger this if there were any unusual circumstances or if their system flagged something for manual verification. The waiting is the hardest part, but try to stay patient - most cases do get resolved favorably. In the meantime, definitely keep filing your weekly claims as others mentioned, and consider reaching out to your state assemblyperson's office if it goes beyond 6 weeks. They sometimes have direct contacts at DOL who can check on case status.

0 coins

Thank you for mentioning the state assemblyperson option - I had no idea that was even possible! How do you go about contacting them for unemployment issues? Do you just call their office and explain the situation? This could be really helpful if I end up waiting much longer.

0 coins

Just remember you'll need to meet all the other requirements too - like doing your weekly claims and job search activities. The job search requirement is still 3 contacts per week I think?

0 coins

It's actually 3 job search activities per week, not necessarily contacts. Can include applications, networking events, career fairs, etc. NYS Department of Labor has the full list on their website.

0 coins

I went through something similar a few months ago. The most important thing is to be completely honest when you file your claim but frame it correctly - emphasize that you were making genuine efforts to improve and meet expectations despite the job not being a good fit for your skills. NYS Department of Labor really does distinguish between "can't do the job" versus "won't do the job." Keep all those performance improvement plan documents and any communication showing you were trying to comply with their requests. Also, don't wait to file - you can only collect benefits from the date you file your claim, not retroactively. Good luck!

0 coins

I was in a similar situation about 6 months ago - got let go for not meeting productivity metrics despite really trying my best. The whole process was nerve-wracking but I did end up getting approved for benefits. One thing that really helped was that I had kept copies of emails where I asked my supervisor for additional training and feedback on how to improve. When NYS DOL contacted my former employer, they confirmed that I wasn't being defiant or refusing to work - just struggling with the role requirements. The adjudication took about 2-3 weeks but it was worth the wait. Make sure you file immediately after termination and be completely honest about everything when you fill out the application.

0 coins

Thanks for sharing your experience @Ryder Greene! This is really helpful to hear from someone who went through the same thing recently. I'm definitely going to start documenting any training requests or feedback I ask for from now on, just in case. It sounds like having that paper trail of trying to improve really made a difference in your case. Did you have to do anything special during those 2-3 weeks of adjudication or just wait it out?

0 coins

I actually went through this exact situation last year when I was struggling in a data entry role. Got fired after 6 months for not meeting accuracy standards despite putting in extra hours to try to improve. NYS DOL approved my claim after about a month of review because I could demonstrate I was genuinely trying - had emails requesting additional training, notes from meetings where I asked for clarification on procedures, etc. The employer didn't contest it since they acknowledged I wasn't being insubordinate, just couldn't keep up with their requirements. My advice is to start documenting everything now - any requests for help, training materials you review, feedback sessions. Also when you file, be very clear that you were making good faith efforts to meet expectations but the role requirements exceeded your current skill level. That distinction between "can't do the job" vs "won't do the job" is crucial for NYS unemployment eligibility.

0 coins

Just keep filing your weekly claims until the system won't let you anymore. That's what I did and it worked out fine. You'll know when you're done because there won't be a weekly claim to file.

0 coins

Just went through this myself! My benefits ended exactly at 26 weeks even though I still had some money left in my account. The key thing is that NY uses whichever limit you hit first - either 26 weeks OR your total benefit amount. I'd recommend logging into your NY.gov account weekly to check both your remaining weeks and dollar amount so you're not caught off guard. Also, make sure you keep detailed records of your job search activities because as others mentioned, they can audit that even after benefits end. The uncertainty is stressful but at least you can track it yourself online.

0 coins

That's really helpful, thank you! I'm definitely going to start checking my account more regularly. Quick question - when you say they hit the 26 week limit even with money left, was that a significant amount or just a few dollars? I'm trying to figure out if I should expect the same thing since I still have about $1,200 left but only 4 weeks remaining.

0 coins

Prev1...463464465466467...1378Next