New York Unemployment

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Ask the community...

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  • DO post tips & tricks to help folks.
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Lola Perez

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just be gratefull your actually getting mail from them😂 I haven't heard anything about my claim in 2 months despiet calling every week!

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Have you tried using Claimyr? claimyr.com got me through to someone after weeks of trying. Saved my sanity for real.

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Zoe Stavros

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Ugh, I'm dealing with this exact same thing right now! Filed my 1099G online in March, got confirmation emails, thought I was all set. Then BAM - three different letters show up in my mailbox in June asking me to do stuff I already did months ago. One was asking me to verify my identity (already did that), another wanted me to confirm my employment history (yep, did that too), and the third was just a general "we received your tax documents" notice. It's like their left hand doesn't know what their right hand is doing. The whole system feels like it's held together with duct tape and prayers. At least I'm not the only one going through this madness!

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I went through something similar last year - my claim was pending for about 7 weeks before it finally got resolved. What really helped me was documenting everything: keeping screenshots of my weekly certifications, saving confirmation numbers, and writing down dates of every phone call attempt. When I finally got through to someone, having all that information ready made the conversation much more productive. Also, don't give up on calling - I found that calling right when they open (8 AM) or during lunch hours sometimes had shorter wait times. The back pay does come through once they approve it, so definitely keep filing those weekly claims like others have said.

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I'm dealing with a similar situation right now - my claim has been pending for 5 weeks and it's incredibly stressful. What I've learned from researching this issue is that NYS Department of Labor claims can get stuck for various reasons: wage verification (especially if you worked for multiple employers), former employer disputes, identity verification, or even just system backlogs. The frustrating part is they don't always communicate what's causing the delay. One thing that helped me was sending a secure message through my.ny.gov portal asking for a status update - sometimes that can prompt them to take another look at your case. I also started keeping a detailed log of all my call attempts and weekly certifications in case I need to escalate later. Hang in there and definitely keep filing those weekly claims!

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Zainab Ismail

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Just remember you'll need to meet all the other requirements too - like doing your weekly claims and job search activities. The job search requirement is still 3 contacts per week I think?

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Dylan Cooper

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It's actually 3 job search activities per week, not necessarily contacts. Can include applications, networking events, career fairs, etc. NYS Department of Labor has the full list on their website.

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I went through something similar a few months ago. The most important thing is to be completely honest when you file your claim but frame it correctly - emphasize that you were making genuine efforts to improve and meet expectations despite the job not being a good fit for your skills. NYS Department of Labor really does distinguish between "can't do the job" versus "won't do the job." Keep all those performance improvement plan documents and any communication showing you were trying to comply with their requests. Also, don't wait to file - you can only collect benefits from the date you file your claim, not retroactively. Good luck!

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Sasha Reese

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Just wanted to add - make sure you're documenting your job search activities during this time too. NYS Department of Labor requires proof of work search efforts and some people forget about this requirement while focused on the adjudication issue.

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Elijah Brown

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I went through this exact situation 3 months ago and completely understand your anxiety. "Pending adjudication" typically means they're verifying details with your employer or reviewing something in your file that requires human review rather than automated processing. Even straightforward layoffs can trigger this if there were any unusual circumstances or if their system flagged something for manual verification. The waiting is the hardest part, but try to stay patient - most cases do get resolved favorably. In the meantime, definitely keep filing your weekly claims as others mentioned, and consider reaching out to your state assemblyperson's office if it goes beyond 6 weeks. They sometimes have direct contacts at DOL who can check on case status.

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Molly Hansen

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No, there's an important legal distinction. Misconduct requires willful or intentional wrongdoing. Poor performance due to lack of skill, experience, or ability is different from deliberately violating workplace rules. NYS Department of Labor looks at whether you were acting in good faith and trying to do your job properly.

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Ryder Greene

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I was in a similar situation about 6 months ago - got let go for not meeting productivity metrics despite really trying my best. The whole process was nerve-wracking but I did end up getting approved for benefits. One thing that really helped was that I had kept copies of emails where I asked my supervisor for additional training and feedback on how to improve. When NYS DOL contacted my former employer, they confirmed that I wasn't being defiant or refusing to work - just struggling with the role requirements. The adjudication took about 2-3 weeks but it was worth the wait. Make sure you file immediately after termination and be completely honest about everything when you fill out the application.

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